Service And Supplies; Service Information - Bayer HealthCare Contour User Manual

Service Information:

If you have a problem and none of the problem solving steps
in this user guide help, call Bayer Diabetes Care Customer
Service. In the U.S.A., call toll free: 1-800-348-8100 (7 days a
week/24 hours a day). We have trained specialists to help you.
Important:
Speak to a Bayer Diabetes Care Customer Service
Representative before returning your meter for any
reason. He/she will give you the information needed
to get your problem handled correctly and efficiently.
Have your C
C
ONTOUR
would also be helpful to have a bottle of C
control solution nearby.
Check List
This check list may be helpful when speaking with Bayer
Diabetes Care Customer Service:
1. Locate the serial number
(A) and model number (B)
on the back of the meter.
_______________________
_______________________
2. Locate the C
strips' expiration date on
the bottle.
_______________________
3. Check the battery icon on the display. (See page 37,
Changing the Batteries.)
44
Need Help? Call toll free: 1-800-348-8100
blood glucose meter and
ONTOUR
test strips available when you phone. It
test
ONTOUR
ONTOUR
SN
A
PR00059
7151G
B
mg/dL