If you have a problem and none of the problem solving
steps in the user guide help, call Bayer Customer Service. In
the U.S.A., call toll free: 1-800-348-8100 (7 days a week/
24 hours a day). We have trained specialists to help you.
Speak to a Bayer HealthCare Representative before
returning your meter for any reason. He/she will give
you the information needed to get your problem
handled correctly and efﬁ ciently.
Have your Ascensia C
phone. It would also be helpful to have a bottle of
Test Strips available when you
Control Solution nearby.
Blood Glucose Meter and