Service Information; Specifi Cations - Bayer HealthCare Contour USB User Manual

Service Information:

If you have a problem and none of the problem solving
messages on the meter help, call Bayer Diabetes
Care Customer Service. In the USA, call toll free:
1-800-348-8100 (7 days a week/24 hours a day).
We have trained specialists to help you.
Important:
Speak to a Bayer Diabetes Care Customer Service
Representative before returning your meter for any
reason. He/she will give you the information needed to
get your problem handled correctly and effi ciently.
®
Have your CONTOUR USB blood glucose meter and
®
CONTOUR test strips available when you phone. It
would also be helpful to have a bottle of CONTOUR
control solution nearby.
Check List:
This check list may be helpful when speaking with
Bayer Diabetes Care Customer Service:
1. Locate the model number (A)
and serial number (B)
on the back of the meter.
2. Locate the test strips' expiration
date on the bottle.
3. Check the battery symbol
page 50, Battery Status Displays and Charging.)
A
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Need Help? Call toll free: 1-800-348-8100
®
on the screen. (See
B
Specifi cations:
Test Sample: Whole blood
Test Result: Referenced to plasma/serum glucose
Sample Volume: 0.6 μL
Measuring Range: 20–600 mg/dL
Measuring Time: 5 seconds
Memory: Stores most recent 2000 test results
Battery Type: Non-serviceable, 280mAh rechargeable
lithium polymer battery, 3.4v - 4.2v
Meter/Battery Life: 5 years
Operating Temperature Range:
Humidity: 10–93% RH
Dimensions: 3.82 in (H) x 1.18 in (W) x .63 in (T)
Weight: 1.2 oz. (34 grams)
Sound: A beep sounds when the meter is turned on or
off, a test strip is inserted, when a test strip is fi lled with
blood, or when a test result appears on the screen. Two
beeps sound when a strip is removed and the meter is
turned off, or to alert the user. Twenty beeps will sound
when a programmed Reminder sounds.
Extra Memory: 1 GB portable fl ash drive with 500 MB
user-accessible partition.
Emissions: The CONTOUR
the electromagnetic requirements specifi ed in ISO 15197.
Electromagnetic emissions are low and unlikely to interfere
with other nearby electronic equipment, nor are emissions
from nearby electronic equipment likely to interfere with
the meter. Immunity to electrostatic discharge meets
the requirements of IEC 61000-4-2. It is advisable to
avoid use of electronic devices in very dry environments
especially if synthetic materials are present.
www.bayerdiabetes.com/us
41º–113ºF
® USB meter complies with
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