Answering Calls - Avaya ETR 6D User Manual

3.2 Answering Calls

You can answer telephone calls that are ringing your extension or at another extension. If you regularly pick up calls for a
specific extension you can program a
To answer a call ringing at your own extension
1. Pick up the handset, you are connected to the incoming call. If more than one line is ringing, you are connected to
the line that has been ringing for the longest time.
· To answer a specific line press the button for that line.
· On 1400 Series phones, the press >> to display additional options.
· To VM can be used to send the ringing call to voicemail immediately.
· Ignore can be used to quieten or suppress the ringer.
To answer a call ringing at another extension (call pickup)
1. Pick up the handset.
2. Press an INTERCOM button and dial 6 followed by the two-digit number of the extension at which the call is
ringing or parked.
PARTNER User Guide
IP Office PARTNER Version
call pickup button for that specified extension.
33
Basic Call Handling: Making Calls
- Issue 1b (22 February 2010)
Page 17