Palm PIXI PLUS User Manual page 177

My phone doesn't connect to the mobile network
• Try the suggestions in Signal strength is weak
• Turn off your phone and turn it on again (see
• Restart your phone (see Restart your
I see five bars in the signal-strength icon, but I still can't connect
to the network
The signal-strength icon always displays five bars. Your signal strength
is indicated by the number of bars that are shaded white. If most or all of the
bars are gray, you are in an area of weak or no coverage.
The person on the other end of the line hears an echo
• Try decreasing the volume on your phone—whether you are using the
speakerphone or the earpiece—to avoid coupling or feedback on the
other person's end.
• Position the earpiece closer to your ear to prevent sound leaking back into
the microphone.
• If you're using the speakerphone feature with your phone lying on a flat
surface, try turning the phone face down (screen facing the surface).
I hear my own voice echo
Ask the person on the other end of the call to turn down the volume on his
or her phone or to hold the phone closer to his or her ear.
My voice is too quiet on the other end
• Be sure to position the microphone, which is on the lower-left side of the
keyboard next to the Option
are not covering the microphone with your cheek or chin.
for weak signals.
Turn the phone on/off).
phone).
key, close to your mouth. Make sure you
• Check the signal-strength icon. If the signal is weak, try to find an
area with better coverage (see Signal strength is
I hear static or interference
Check the signal-strength icon. If the signal is weak, try to find an area
with better coverage (see Signal strength is
If you're using a hands-free device enabled with Bluetooth
technology, try the following:
• Move your phone closer to the hands-free device. Audio quality degrades
as the distance between your phone and the hands-free device increases.
The effective range for a hands-free device varies among manufacturers.
• Confirm that no obstructions, including your body, are between the phone
and your hands-free device. For example, move your phone to the same
side of your body as your hands-free device.
My phone seems to turn off by itself
Your phone has a power-saving feature that's set to turn off the screen if it
has been idle for one minute. You can change the auto-shut off interval (see
Set the interval for turning the screen off
If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are
automatically turned on if they were on before the restart. However, if the
phone can't determine if a wireless service was on before the restart, that
service does not automatically turn on (see
If the problem persists and you're using third-party applications, see
Third-party applications for additional suggestions.
weak).
weak).
® wireless
automatically).
Turn the phone on/off).
Chapter 11 : Troubleshooting 177