Conference Calling; Manage Conference Calls - Polycom SoundPoint IP 550 User Manual

Conference
Calling
You can initiate a conference call with other parties between an active call
and a call on hold (on the same line or another line).
1. Establish an active call (dialed or received).
2. Press the Conference button or the Confrnc soft key to create a new
call. The active call is placed on hold.
3. Dial the extension or number of the second party.
4. When the second party answers, announce and press the Conference
button or the Confc soft key again to join all parties together.
5. Press the Conference button or the Confc soft key again to add
another party to the conference. The first and second parties are put
on hold.
6. Call the third party.
7. After the third party answers, press the Conference button or the
Confc soft key again to join all parties in the conference.

Manage Conference Calls

You can manage active conference calls.
1. While in a conference call, press the Manage soft key. The Manage
Conference screen appears.
2. Press the More soft key to access the Remove, Info, and Back soft
key.
3. Press the Info soft key to view more information about the selected
party.
4. Press the Back soft key to exit the Manage Conference screen.
5. Perform one of the following steps:
To add a new party, press the Add soft key. The Add soft key
appears only if you can add more parties to the conference. Your
system administrator determines the maximum number of
conference participants.
To mute a party, select the party and press the Far Mute soft key.
The muted party can hear all parties, but no one can hear the
muted party.
Press the Unmute soft key to un‐mute the party.
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