Polycom SoundPoint IP 550 Quick User Manual

®
SoundPoint IP 550
Quick User Guide
Basic Phone Features
and Customizing Your Phone
Applies to phones running SIP 2.2 or later
controlled by SIP@Net.
For detailed information please consult the
comprehensive SoundPoint IP 550 User
Guide available at : www.nec-philips.com.
© NEC Philips Unified Solutions Nederland B.V. 2007.
All rights are reserved. Reproduction in whole or in part is prohibited
without the written consent of the copyright owner.
All brand names and product names in this document are trademarks or
registered trademarks of their respective companies.
Issue : July 2007
PLACING A CALL
Using the Handset :
Pick up the handset and dial the number or
dial the number first, and then pick up the
handset.
Using the hands-free Speakerphone :
1. With the handset on-hook, press :
- any assigned line key, or
- the NewCall soft key.
2. Dial the number.
Or dial the number, and then press the Dial
soft key.
Using the optional Headset :
1. With the headset connected, press :
- any assigned line key, or
- the NewCall soft key.
2. Press .
3. Dial the number.
Or dial the number, and then press .
During a call, you can alternate between
hands-free, headset, handset or modes
by pressing the or keys, or
picking up the handset.
ANSWERING A CALL
Using the Handset :
Pick up the handset.
Using the Speakerphone :
Press :
button, or
-
- the line key, or
- the Answer soft key.
Using the optional Headset :
Press .
Incoming calls may be ignored by
pressing the Reject soft key or
during ringing.
ENDING A CALL
Using the Handset :
Hang up or press the EndCall soft key.
Using the Speakerphone :
Press or the EndCall soft key.
Using the optional Headset :
Press or the EndCall soft key.
SoundPoint IP 550 Quick User Guide
MICROPHONE MUTE
During a call, press . Mute applies to all
modes : handset, headset, and hands-free.
You can hear all other parties while Mute is
enabled.
To turn off Mute, press again.
CALL HOLD AND RESUME
old
1. During a call, press or the Hold soft
key.
old
2. Press again, the Resume soft key, or
the line key to resume the call.
LOCAL CONFERENCE CALLS
Conferencing is an optional feature that must
be configured on the call server. Particulars
and menu options may vary.
To create a three-way local conference
call :
1. Call the first party.
2. Press or the Confrnc soft key to
create a new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers, press
or the Confrnc soft key again to join
all parties in the conference.
When a conference has been established,
pressing the Split soft key will split the
conference into two calls on hold.
Placing the call on hold on the conference
originator's phone will place the other
parties in the conference on hold.
A conference may be created at any time
between an active call and a call which is
on hold (on the same line or another line)
by pressing the Join soft key.
Ending the call on the conference
originator's phone will allow the other
parties to continue the conference.
CALL TRANSFER
1. During a call, press T ransfer or the Trnsfer
soft key (the active call is placed on hold).
2. Place a call to the party to which you want
to transfer the call.
3. After speaking with the second party,
press T ransfer or the Trnsfer soft key to
complete the transfer.
Press the Blind soft key to transfer the
call without speaking to the second party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
REDIAL
Press the Redial soft key or button to
Redial
redial the most recently dialed number.
FUNCTIONS PROGRAMMED UNDER
SPEED DIAL KEYS
One or more speed dial keys can be pre-
programmed with a dedicated function or a
(colleague's) internal telephone number of
which the status can be monitored by means
of the LEDs.
Ask your system administrator for more details.
Function
Pressing this key activates the function : the
corresponding LED is switched ON.
Pressing the key once more de-activates the
function : the LED is switched OFF.
Telephone Number
When the LED is :
- OFF : the telephone is idle
- Flashing : the telephone is ringing : you
can answer this call.
- ON : the telephone is the busy
CALL FORWARDING
To enable Call Forwarding :
- Press the speed dial key, programmed with
the Call Forwarding function (LED is ON), or
- Dial the "activate prefix" possibly followed
by the alternative destination number.
1