Shared Call Appearance; Conference Calling; Operating Instructions - Polycom IP550 User Manual

Operating Instructions

Making a call
Holding a call
Return to a held call
Transfer – Announced
Transfer – Blind
Transfer – To Voicemail
Do Not Disturb
Call Lists (Received
or Placed calls)
Storing Personal
Contacts
Dialling Personal
contacts
Dialling System Speed
Dials
To Park A Call
To Retrieve a Parked Call

Shared Call Appearance

Conference Calling

Press New Call and enter the number or enter the number and press
Press the Hold key.
Press the Resume softkey or press the
Press the Trnsfer softkey. Enter the destination extension and press Send. Announce the call to
the receiving party. Replace handset and the call will be transferred.
Press the Trnsfer softkey followed by the
transfer.
Press Trnsfer. Press *55 + target users extension number then press Dial. Replace handset and
caller will be sent to voicemail without ringing the handset
To place your phone in Do Not Disturb. Press the
disable: Press the DND button again.
Press the Menu key, select
Placed calls as desired. To call a number select it then press
Press Menu key, select Features
Add softkey to enter a new contact. Scroll down entering the name and number then press the
Save softkey
Go to Contact List press Search, using the keypad enter the first few letters and press Search,
you can dial using the softkeys.
System Speed Dials are populated by your system administrator. To dial a number press #xx
[where xx is the system speed dial location].
Once you have call in progress;
Press Hold > *68xxxx > Dial
Enter *88 and Press Dial . If the call is being retrieved from the extension it is parked against press
#. If it is being retrieved from a different extension, enter the park extension when prompted
If you have more than one handset on the same extension, you can "pull" a call from one handset
to another by pressing *11 on the idle handset
Establish the first call, press the
Dial. To connect all 3 parties press the
Hold key again.
Blind key, dial extn number, press
DND
Features followed by Call
followed by Contact
[where xxxx is the extension you wish to park the call against]
Conf softkey, enter the telephone number of the 2nd party, Press
Conf softkey again.
Dial from the softkey.
Dial
button on the side of your handset. To
Lists. You may now select
Dial
Directory. Press the More
to complete the
Received or
softkey then the