Feature Functionality; Account Codes - Verified; Account Codes - Unverified; Ad-Hoc Conference Calling - Polycom IP 430 User Manual

Feature Functionality

Account Codes - Verified

Requires a user to enter a unique number that identifies to which account an outbound call should be assigned.
Using the Feature
1.
GO OFF HOOK.
2. Dial the
NUMBER
3. An IVR will instruct you to enter your Account Code.
4. Once your code is entered the call will connect.
Extended Functionality
A user can turn a particular account code on for a sustained amount of time by using a star code.
Sustained Account Code Activation
1.
GO OFF HOOK.
2. Press *47.
3. An IVR will instruct you to enter your Account Code.
Sustained Account Code Activation
1.
GO OFF HOOK.
2. Press *37.

Account Codes - Unverified

Allows a user to enter a unique number to identify to which account an outbound call should be assigned.
Using the Feature
1.
GO OFF HOOK.
2. Press *02.
3. An IVR will instruct you to enter your Account Code. You will hear a stutter dial tone then a normal
dial tone.
4. Dial the
NUMBER

Ad-Hoc Conference Calling

Allow a user to make a three-way conference call.
Using the Feature
1. During an active call, press the
provide dial tone.
2. Dial the NUMBER
3. When the party answers, press the
Zayo Managed Services
of the party you wish to call.
of the party you wish to call.
CONFRNC
of the party you wish to add to the call and press the
CONFRNC
IP430 User Guide
soft key. This will place the current caller on hold and
soft key to add the caller to the existing call.
Polycom IP 430 User Guide
SEND soft key.
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