Polycom SoundPoint IP 550 User Manual

IP Telephone User Guide
Business Voice over IP
Polycom SoundPoint IP 550 et 670
©
Making a Call
Placing a call requires only two steps which can
be performed in any order:
Dial the number.
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Pick up the handset, or press or
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If your organization has extension dialing:
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- For external calls, dial '9' plus a full national or international
number (if allowed by your administrator).
- For calls within your organization, dial the
4-digit extension number.
Otherwise, simply dial a full national or international number.
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Note: You can switch to a different call mode while a call is in
progress by lifting the headset or pressing
Answering a Call
For calls to your Primary Line—Lift the headset or
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press or (if connected) key.
For calls on other lines assigned to your phone—Lift the
■ ■
headset or press the Speakerphone or Headset (if connected)
key and press the button beside the flashing phone line.
Releasing a Call (Hang Up)
Replace the headset or press the End Call soft key.
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Hold/Resuming a Call
To place a call on Hold—Press the Hold soft key
■ ■
.
or on the phone unit.
While the call is on hold, you can hang up the receiver.
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To reconnect—Press the Resume soft key
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Ad-hoc Conferencing
All users have the ability to add up to 5 parties to an active call
Press the Confrnc soft key or
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Enter the number of another party (existing call
■ ■
or .
had been placed on hold).
When the call is answered, you may now converse with
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the other party while the existing call remains on hold.
Press the Confrnc soft key to join all parties together.
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Graphical LCD
Hookswitch
Handsfree
Speaker
Feature
Keys
Hold
Dial Pad
Transfer a Call
All users have the ability to transfer active calls to other numbers
(internal or external). Transfers can be done either as "Blind" or
unmonitored, or as "Consultative" or "Supervised", where you can
consult or announce the transfer before transferring a call.
To initiate a "Consultative/Supervised" transfer
(Preferred method):
During a call, press the Transfer soft key or
■ ■
phone unit (1st party has been placed on hold).
Enter the number of the party to whom you want to transfer
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the call.
After speaking with the 2nd party, press the Transfer soft key
on the phone unit.
■ ■
to complete the call.
To initiate a "Blind" transfer:
During a call, press the Transfer soft key or
■ ■
phone unit (1st party has been placed on hold).
Press the Blind soft key.
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Enter the number of the party to whom you want to transfer
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the call.
Note: Transfer can be cancelled during establishment by
pressing the Cancel soft key. The original call is resumed.
Call/Message Inidicator
Context-Sensitive
Soft Keys
Navigation Keys
Feature Keys
Microphone Mute
Headset Key
Speakerphone Key
Volume Up/Down Handsfree Microphones
on the
on the