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The Extreme handset is inserted into the PotsDOCK. The battery indicator on
Q5
the Extreme handset does not show that the battery is being charged.
A
There are a number of reasons which could stop the Extreme battery charging.
When the Extreme handset is inserted into the PotsDOCK, please wait for about
100 seconds for the charging to start.
If the Extreme battery is full, the Extreme handset will stop the PotsDOCK charging
the battery.
If the temperature of the Extreme battery has exceeded 45ºC, the Extreme handset
will stop the PotsDOCK charging the battery. For this reason, if the ambient
temperature is close to 45ºC, no charging will occur due to the safety requirement
for charging Lithium-Ion type battery.
Q6
The Extreme handset is docked in the PotsDOCK and seems to turn off about
20 minutes after the vehicle's ignition is switched off OR the key is removed.
A
This is normal for PotsDOCK. If the PotsDOCK needs to stay on while the ignition
is off, please wire the yellow accessory input on the PotsDOCK cable loom to a
constant power source in the vehicle, e.g. 12/24VDC.
A call is established using the privacy handset but the other end (party B)
Q7
cannot hear my voice.
A
Check if the Mute LED is illustrating red. If so, the mute function is enabled. Press the Mute
button once to disable the mute.
Check if the Bluetooth® LED is flashing blue at 1.5 second on and 1.5 second off rate. If
so, the PotsDOCK is currently connected to a previously paired Bluetooth® device. Press
the Bluetooth® button on the PotsDOCK until a beep sounds to turn off the Bluetooth®.
If my SIM card has a pin code, do I need to manually unlock the SIM card every
Q8
time I dock my Extreme handset into the PotsDOCK?
A
The user can save their SIM pin code into the PotsDOCK via the Eagle application.
Once saved, the PotsDOCK will automatically enter the pin code while the Extreme is
inserted into the Dock.
Status LED Error Codes
ALTERNATING (Slow Flashing)
RED
YELLOW
YELLOW
GREEN
RED
YELLOW
GREEN
For additional product support contact BEAM:
Web: www.beamcommunications.com
Info: info@beamcommunications.com | Support: support@beamcommunications.com
Tel: +61 3 8588 4500 | Fax: +61 3 9560 9055
DPL communication, or PCM Clock problem
Short-circuit on "Alert Loop" output or "Horn alert / Audio system mute"
output
System Error (see Log in Eagle). The Arrow buttons will also flash
ORANGE in this state.
59
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