Beam PotsDOCK Extreme Installation & User Manual
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Beam PotsDOCK Extreme Installation & User Manual

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Suitable for the Iridium Extreme
Portable Satellite Telephone
3
1
2
6
4
5
9
7
8
*
0
www.beamcommunications.com
2011 Designed and manufactured by
BEAM Communications Pty Ltd

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Summary of Contents for Beam PotsDOCK Extreme

  • Page 1 Suitable for the Iridium Extreme 2011 Designed and manufactured by BEAM Communications Pty Ltd Portable Satellite Telephone...

  • Page 2: User Information

    8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd is believed to be accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.

  • Page 3: Beam Communications

    BEAM Communications BEAM Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialized communications equipment for the Iridium Satellite Network. BEAM’s commitment to be at the forefront has continued to increase its share of the global satellite communications market.

  • Page 4: Table Of Contents

    Contents BEAM Communications Conventions in this Manual Terminology Package Contents Safety Information About this equipment Installation Guidelines PotsDOCK Extreme Usage Data Communications Assuring Quality of Iridium Service Specification Summary Trouble Shooting BEAM Warranty Conditions...

  • Page 5: Conventions In This Manual

    Conventions in this Manual Warnings, cautions and notes appear throughout this manual and are represented by following conventions. WARNING / CAUTION: This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. NOTE / IMPORTANT / TIP: This symbol and associated text indicate a note providing general operating information.

  • Page 6: Terminology

    The ® symbol, mark and logos are owned by the respective companies of which the symbol follows. Any use of such marks by BEAM Communications is under license. Other trademarks and trade names are those of their respective owners. Radio Frequencies...

  • Page 7: Package Contents

    Package Contents Check that your PotsDOCK Extreme package contains: 1 x PotsDOCK Extreme Docking Cradle ‡ 1 x AC/DC Power Adaptor ‡ 1 x DC Power Cable/Fuse Kit ‡ 1 x RAM Mount ‡ 3 x M4 Screws and washers ‡...

  • Page 8: Additional Information

    For the latest in supporting software and documentation for PotsDOCK Extreme please visit: www.beamcommunications.com/support Data To use data on the PotsDOCK Extreme, the specific BEAM USB driver must be downloaded from the above link and installed on the PC connected to the PotsDOCK.

  • Page 9: Safety Information

    Safety Information IMPORTANT! Please read the following information carefully before installing and using the BEAM PotsDOCK Extreme. Failing to follow instruc- tions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions.
  • Page 10 WARNING: POTENTIALLY EXPLOSIVE ATMOSPHERES • Turn your phone OFF and DO NOT remove your battery or remove the Extreme handset from the cradle when you are in any area with a potentially explosive atmosphere. • Obey all signs and instructions. •...
  • Page 11 ◊ National Radiological Protection Board of the United Kingdom, GS 11, 1988 ◊ American National Standards Institute (ANSI) IEEE. C95. 1-1992 These standards are based on extensive scientific review by scientists, engineers, and physicians from universities, government health agencies, and industry groups. They review the available body of research to develop ANSI standard.

  • Page 12: Electronic Devices

    Electronic Devices Most modern electronic equipment is shielded from RF signals. Certain equipment may not be shielded against the RF signals from your phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6”) be maintained between a wireless phone’s antenna and a pacemaker to avoid potential interference with the pacemaker.

  • Page 13: About This Equipment

    About this equipment PotsDOCK Extreme Key Features PotsDOCK Extreme CRADLE • Securely holds Iridium Extreme handset • Robust design and construction • Charges Iridium Extreme handset ready for use • Integrated antenna connection, Iridium & GPS • Integrated USB connectivity POTS/RJ11 •...
  • Page 14 PBX system presenting standard ring, busy and dial tones like a standard phone network. PotsDOCK Extreme provides extra features such as Bluetooth for voice connectivity along with tracking and alert which can be configured to support periodic polling or emergency alert reporting.
  • Page 15 Quick GPS settings in the handset are correct before using this feature. Alert The PotsDOCK Extreme will trigger the emergency SOS function of the Iridium Extreme handset when there is a break (OPEN) in the alert loop wires. Please ensure that the SOS settings in the handset are correct before using this feature.

  • Page 16: Equipment Overview

    Equipment Overview Latch button PRESS Latch Feature buttons Mini-USB port POTS/RJ11 Status LED Iridium connector GPS connector Alert loop (BROWN & GREEN) Input Power (4-way microfit) Privacy Handset PotsDOCK Extreme...

  • Page 17: Installation Guidelines

    Installation Guidelines This guide outlines the process for installing the BEAM PotsDOCK Extreme in conjunction with an Iridium Extreme portable handset. This kit must only be used with the Iridium Extreme handset. • Only qualified personnel should install communication equipment. If necessary, contact the vehicle manufacturer for air bag information specific to the vehicle.

  • Page 18: Guidelines For Electrical Connections

    All wire connections should be clean and tight. At 13.6 volts, the PotsDOCK Extreme cradle draws a maximum of 2Amp current. Please ensure that the vessel battery and alternator have sufficient current capacity to deliver at least 1 amp more than the maximum current that may be required by the vessel and its other accessories.

  • Page 19: Installation Procedure

    Position the handset and cables so that it does not interfere with the vehicles operation or the occupants (driver or passenger) leg space or seating position. • Ensure sufficient room is allowed for the antenna and interface cables to be routed from the rear of the PotsDOCK Extreme.
  • Page 20 (vertical or horizontal) within a vehicle, attached on a wall or on a table as required. Attach one pivot base to the rear of the PotsDOCK Extreme using the M4 screws and washers supplied.
  • Page 21 Install the Iridium antenna in an appropriate location that has a clear sky view. Connect the RF cable between the antenna and the TNC female connector at the rear of the PotsDOCK Extreme. WARNING: DO NOT pull with force on the cables from the rear of the PotsDOCK Extreme.
  • Page 22 The GPS connection provides a 3.3V source if an active GPS antenna is used. Install the GPS antenna in the appropriate location and then connect it to the SMA female connector on the antenna cable coming from the rear of the PotsDOCK Extreme.
  • Page 23 Step 4 - Install the external alert button (optional) PotsDOCK Extreme provides an additional cable pair (BROWN & GREEN wires) from its rear cable loom, known as the BEAM alarm loop. This provides a wire loop, when connected to any passive type of Normally CLOSED button, relay, or reed switch in which the action breaks the loop (OPEN) to activate the alarm state.
  • Page 24 Step 5 - Connect Privacy Handset (Optional–Extra Order) The PotsDOCK Extreme provides a 4-pole 3.5mm audio socket at the bottom of the Dock, for connection to the BEAM Privacy Handset. This provides a local handset function, conveniently mounted next to the PotsDOCK Extreme cradle.
  • Page 25 Step 6 - Connect the DC power cable to the PotsDOCK Extreme Once all the components are installed, apply power to the PotsDOCK via the 4-way Microfit connector using the AC/DC power adaptor or the DC power cable. A: Power from the AC/DC Adaptor If the PotsDOCK is used inside a building where mains power is available, it can be powered from the AC/DC power adaptor.
  • Page 26 By default, the PotsDOCK Extreme will stay on for 20 minutes after this input is switched off and if a call is in progress while this occurs, the PotsDOCK Extreme will stay on for 20 minutes after the call is terminated.
  • Page 27 Bluetooth® button for 2 seconds on the cradle. The cradle will sound a single (1) beep when turning off. Once paired, the PotsDOCK Extreme will automatically connect to this device every time the PotsDOCK Extreme powers up.
  • Page 28 Step 8 - Tracking & Alert Configuration (optional) Tracking & Alert requires the installation of a GPS antenna, and setup of the tracking and/or alerting messages. Please refer to the Eagle software to enable and configure Tracking & Alert. Please refer to the Iridium Extreme Handset User Manual to configure the tracking and emergency alert operation and destinations.

  • Page 29: Potsdock Extreme Usage

    PotsDOCK Extreme Usage Extended Iridium Extreme Battery Iridium provide an optional extra high capacity battery that can replace the standard battery. To accommodate the larger battery, a Battery Infill must be removed from the Dock. Removal Place a fingernail/coin/ screwdriver in the slot and push the infill towards the centre of Dock.
  • Page 30 Docking your Extreme handset At the base of the Iridium Extreme handset there is an accessory connector cover. Open the cover and move it to the back of the handset, securing it to the two rear retaining features. Press down the latch button and then gently rotate it up to open the latch, then place the Iridium Extreme handset into the PotsDOCK Extreme Lift the latch back over the handset or until it Click’s into place...
  • Page 31 Removing the Iridium Extreme To remove the handset, first press down on the latch button and then rotate the latch up and away from the handset. The handset can now be slid up and out of the PotsDOCK. Refit the accessory connec- tor cover to maintain the IP rating of the Iridium Extreme handset.
  • Page 32 ACC or ON position. The PotsDOCK Extreme will automatically power up followed by a single beep. The Extreme handset will then start to initialise. The PotsDOCK Extreme will sound a rising double (2) beep. Wait for the Extreme handset to register on the Iridium network.
  • Page 33 NOTE: The Extreme handset can be removed whilst powered, however the handset will turn off automatically. If it is removed during a call, the Extreme Handset will attempt to remain in call as long as antenna is extended and in sky view. The call may drop out during this transition, and the phone may turn off.
  • Page 34 Charging the Iridium Extreme Handset The PotsDOCK Extreme provides charging power to the Extreme handset via its accessory connector. The Extreme Handset battery is a lithium-ion cell which has a safety temperature range whilst charging. This range is from 0...
  • Page 35 RJ11 POTS Phone Use Mobile Originating Lift the RJ11/POTS phone handset “OFFHOOK” and listen for the dial tone. Dial (using the full country codes) on the RJ11 telephone keypad. A message will display on the Iridium Extreme handset to indicate the call is progressing.
  • Page 36 A Bluetooth® call can be started by using the Extreme Handset keypad. Ensure that the Bluetooth® audio headset is connected with the PotsDOCK Extreme, i.e. the Bluetooth® LED is turned on in blue. Dial the phone number (using the full country code) on the Extreme Handset keypad or press the Call button on the Bluetooth®...

  • Page 37: Privacy Handset Use

    In this manual, when there is a reference to the Ring button or the Ring LED it is referring to the button shown below located on the front of the PotsDOCK Extreme Privacy handset Phone Call - Mobile Originating Remove the Privacy handset from its cup Dial the phone number (using the full country code) on the Extreme keypad whilst docked.

  • Page 38: Mute Mode

    Mute LED it is referring to the button shown below located on the front of the PotsDOCK Extreme Mute functionality The mute function of the PotsDOCK Extreme allows the user to mute either the Handsfree Microphone, Bluetooth®, or privacy handset audio in the uplink direction (To Satellite, from Dock).
  • Page 39 USB connection to the PotsDOCK Extreme. Please refer to the Eagle User Guide for more details on how to configure and enable the Tracking & Alert functions on the PotsDOCK Extreme. The destination options of Tracking (Quick GPS message) and Alert messages is managed by the Iridium Extreme handset.
  • Page 40 Activate Alert Mode Alert mode can be activated by one of the following two methods: Pressing the SOS button on the top of the Iridium Extreme handset. If the alert loop is broken (OPEN) . This feature must be enabled in the Eagle application.

  • Page 41: Sleep Mode

    Sleep mode The PotsDOCK can enter a low-power SLEEP mode after pre-defined waiting time (20 minutes by default) when a Extreme Handset is docked AND its accessory input is turned OFF (and is not set to be “ignored” in the Eagle application). If the accessory/ignition input is SET to be ignored, then the PotsDOCK will always stay in the RUN mode.
  • Page 42 PotsDOCK Extreme Front Panel LOCATION BUTTON MODE ACTION LED/SOUND Mute press In a Call: On/off Mute the microphone LED turns RED (uplink) on the Bluetooth Muted Hands-free or optional LED turns OFF privacy handset Not muted Up/Down In a Call:...
  • Page 43 LOCATION BUTTON MODE ACTION LED/SOUND Not in Call: Ringer Single Press Cycle through the ring Ring tone playback tones of the internal and the output buzzer. The last Ringer device changes. type sounded is then LED FLASHING saved. (Fast) BLUE when Ring Tone is sounded.
  • Page 44 LOCATION BUTTON MODE ACTION LED/SOUND In Tracking Mode*: Single Press (until 1 beep Send a tracking message LED flashes GREEN sounds) to the pre-configured for 5 seconds. destination in the Extreme A beep will sound Handset to indicate that a tracking message is to be sent# Single Press...
  • Page 45 Button LED Reference GREEN BLUE ORANGE Mic / Uplink ILLUMINATED audio Mute GREEN BLUE ORANGE Privacy Handset or Incoming call FLASHING (slow) RJ11 POTS ringing Phone is in Ring Tone FLASHING (fast) Playback BLUE ORANGE Connected with a paired BT device. ILLUMINATED Ready for accepting incoming call or switch to an active call...
  • Page 46 Status LED GREEN YELLOW - No Iridium signal - Not registered - No SIM card - DTR present on Ready to receive - Firmware data port ILLUMINATED or place a call Upgrade Mode (in - LED brightness (registered) conjunction with adjustment mode all other LED’s illuminated red)

  • Page 47: Data Communications

    Learn more about Data Services available at: www.beamcommunications.com Using the USB Data Port When the Extreme handset is docked in the PotsDOCK Extreme cradle, its USB data function is available through the mini-USB connector, on the bottom of the PotsDOCK Extreme.
  • Page 48 USB-A data cable. This cable is included in your original Extreme package. USB Driver Installation The PotsDOCK Extreme USB data port requires an interface driver to be installed on the user’s computer prior to undertaking data communication. This driver supports the following operating systems: Windows XP (SP3 or above) &...
  • Page 49 AT Commands When utilizing the USB data communication port, the PotsDOCK Extreme cannot activate AT commands that could interrupt the docking station’s synchronization with the Extreme handset. Therefore, the PotsDOCK Extreme will block or limit AT commands that could cause any adverse effects to the functional operation of the cradle.
  • Page 50 Iridium Extreme Display Definitions Display Status indicators and Icons The following icons will appear in your Extreme handset display to provide you with various information about the phone’s activity. Main Screen Components Battery Strength Indicates an SMS message has been received Indicates a voicemail has been received Indicates the keypad is locked...
  • Page 51 Power-On Messages Once your phone is powered on, you may see: MESSAGE MESSAGE DESCRIPTION Bad Card See Supplier. Your SIM car has been damaged or incorrectly issued. Contact your service provider for information. Check Card The SIM card is damaged or inserted the wrong way. Denied Your phone has seen a network, but has been denied access.

  • Page 52: Assuring Quality Of Iridium Service

    Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world with con- sistent, reliable, quality voice and data access all day, every day. The Iridium satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this. There are conditions that can compromise the quality of the service you may receive.
  • Page 53 BEAM approved products. Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the PotsDOCK Extreme and the antenna. RF Interference All wireless devices, including satellite telephones, are susceptible to RF (radio frequency) interference from other electronic devices.

  • Page 54: Specification Summary

    Specification Summary Electrical & Environmental Specifications POWER SPECIFICATIONS Rated Input 9-32V DC, 2A max AC Power Pack 100-250V AC 50-60Hz, Output15V DC 60W Average Power Current Power Consumption @ 15V Watts Standby 75mA 1.1W Transmit + Charging 0.4A Sleep Mode 25mA 0.3W INTERFACES...
  • Page 55 Antenna Integrated chip antenna Bluetooth® identifier: B03005. CE 89/336/EEC - #EC/2006/20013C. FCC part 15 class B: PotsDOCK contains Transmitter Regulatory Module FCC ID: QOQWT11. Canada: Cert# 5123A-BGTWT11E Japan:07215089/AA/00 The Bluetooth® word, mark and logos are owned by the Bluetooth® SIG, Inc. and any use of such marks by Beam Legal Communications is under license.
  • Page 56 Cradle Dimensions PotsDOCK Extreme Dimensions in millimeters 75.9...
  • Page 57 PotsDOCK Extreme Dimensions in millimeters with optional Privacy Handset attached 167.6 77.9...

  • Page 58: Trouble Shooting

    Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the PotsDOCK. Q1 The Extreme handset is docked into the PotsDOCK, but the Extreme handset is not turned on and the PotsDOCK doesn’t seem to have power. Press the Ring button and you should hear a tone.
  • Page 59 The Extreme handset is inserted into the PotsDOCK. The battery indicator on the Extreme handset does not show that the battery is being charged. There are a number of reasons which could stop the Extreme battery charging. When the Extreme handset is inserted into the PotsDOCK, please wait for about 100 seconds for the charging to start.

  • Page 60: Beam Warranty Conditions

    This warranty policy may be expanded or limited, for particular categories of products or Customers, by information sheets published as deemed appropriate by BEAM Communications. The warranty for third party Products is that of the third party and not BEAM warranty.
  • Page 61 NOTES...
  • Page 62 NOTES...
  • Page 64 BEAM COMMUNICATIONS GLOBAL HEAD OFFICE +61 3 8588 4500 +61 3 9560 9055 AMERICAS +1 954 376 5062 EUROPE +44 208 144 1405 +44 208 289 3542 Sales sales@beamcommunications.com General info@beamcommunications.com Support support@beamcommunications.com www.beamcommunications.com AFRICA ASIA AUSTRALIA EUROPE MIDDLE EAST...

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