Aastra Clearspan 6739i User Manual page 113

Firmware release 3.2.2
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___________________________________________________________________________________________
6739i IP PHONE USER GUIDE - CLEARSPAN
AASTRA - 2832-001
Name
Call Return Number Deletion
Call Waiting Persistent
Activation
Call Waiting Persistent
Deactivation
Cancel Call Waiting
Clear Voice Message Waiting
Indicator
Communication Barring User-
Control Activation
Communication Barring User-
Control Deactivation
Communication Barring User-
Control Query
Customer Originated Trace
Directed Call Pickup
Directed Call Pick-up with
Barge-in
Directed Voice Mail Transfer
Diversion Inhibitor
Do Not Disturb Activation
Do Not Disturb Deactivation
Escalate Call Supervision
Flash Call Hold
Definition
Allows the user to delete the last incoming
number for the Call Return service.
Turns on the Call Waiting service for all calls.
Turns off the Call Waiting service for all calls.
Turns off the Call Waiting service for the next call.
Clears the audible (and visible for some devices)
message waiting indicator on the user's phone.
Activates the user's current communication
barring profile.
Deactivates the user's current communication
barring profile.
Provides information about the user's current
communication barring profile.
Places a trace on the last number that called the
user.
Answers a call at a specific extension within the
assigned call pickup group. To answer the
ringing call at an extension, the user dials the
feature access code followed by that extension.
Call pickup groups are defined by the group
administrator.
Dials an allowed prefix, followed by the assigned
code and an extension to either pick up a ringing
call in the user's group or to join an ongoing call
with someone in the group.
Transfers a caller on hold to voice mail.
Prevents redirection services from being activated
on the terminating side of an unanswered call.
Activates the Do Not Disturb service. When the
service is active, the user's phone does not ring
and all calls receive busy treatment, such as a
voice message.
Turns off the Do Not Disturb service.
Call center agents can use this code to escalate
calls to a supervisor. A supervisor who is not on
a call and who does not have the Do Not Disturb
service enabled is considered available and the
call is routed to that supervisor. The caller is put
on hold by the agent when the escalation to the
supervisor is initiated.
The feature access code is available to agents
with Call Center – Standard or Call Center –
Premium service assigned.
Places a call on hold with the flash hook to place
another call. Users can toggle between the two
calls by pressing the flash-hook.
PAGE 113 OF 120

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