Aastra Clearspan 6739i User Manual
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Aastra Clearspan 6739i User Manual

Aastra Clearspan 6739i User Manual

Firmware release 3.2.2
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Download this manual See also: Administrator's Manual, User Manual
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
___________________________________________________________________________________________
6757i IP PHONE USER GUIDE - CLEARSPAN
AASTRA - 2832-001
6739i IP PHONE USER GUIDE
2832-001
Firmware Release 3.2.2
PAGE 1 OF 120

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Summary of Contents for Aastra Clearspan 6739i

  • Page 1 6739i IP PHONE USER GUIDE 2832-001 Firmware Release 3.2.2 2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 1 OF 120 AASTRA - 2832-001...
  • Page 2 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 2 OF 120 AASTRA - 2832-001...

  • Page 3: 1St Edition (October 7, 2011)

    Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

  • Page 4: Software License Agreement

    Aastra warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 5: Exclusions

    Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
  • Page 6 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 6 OF 120 AASTRA - 2832-001...

  • Page 7: Table Of Contents

    Network Connected/Disconnected................ 22 6739i Keys and Functions ....................23 3.3.1 Hard Keys ....................... 23 3.3.2 Softkeys ........................24 Phone Status Icons ......................26 Feature Icons ........................27 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 7 OF 120 AASTRA - 2832-001...
  • Page 8 Bluetooth ..........................50 4.7.1 Softkeys ........................55 4.7.2 Configure a Softkey ....................55 Status........................... 56 Advanced ..........................56 4.10 Password ..........................57 4.11 Restart ..........................57 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 8 OF 120 AASTRA - 2832-001...
  • Page 9 Default Display ..................... 78 6.18 Directed Call Pickup ......................78 6.19 Directed Call Pickup with Barge-In ..................79 6.20 Intercom..........................80 6.20.1 Outgoing Intercom ....................80 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 9 OF 120 AASTRA - 2832-001...
  • Page 10 M670i Expansion Module ..................106 8.2.2 M675i Expansion Module ..................107 Appendix B - Feature Access Codes ..................109 10 Appendix C - Troubleshooting ....................117 Index ..............................119 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 10 OF 120 AASTRA - 2832-001...

  • Page 11: Table Of Figures

    Figure 27 M675i Page 1 Screen ....................... 107 Figure 28 M675i Page 2 and 3 Screens ................... 108 Figure 29 M675i Extension on a 6757i CT IP Phone ............... 108 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 11 OF 120 AASTRA - 2832-001...
  • Page 12 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 12 OF 120 AASTRA - 2832-001...

  • Page 13: About This Publication

    The following publications provide additional information for the 6739i IP phone. Title Description Aastra Model 6739i Installation Guide Installation and set-up instructions, general features and functions, and basic options list customization. This guide is included in the box with your phone.
  • Page 14 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 14 OF 120 AASTRA - 2832-001...

  • Page 15: Introduction

    Supports existing M670i and M675i expansion modules  High density expansion bus for future adjunct modules  Integrated IEEE 802.3af Power Over Ethernet (PoE) support  AC power adapter (sold separately) ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 15 OF 120 AASTRA - 2832-001...

  • Page 16: Audio

    Audio Aastra Hi-Q Audio™ Technology.   Full wideband frequency response hardware: Handset, full duplex speakerphone and headset port.  Multiple headset connection options: Modular headset jack, built-in EHS (DHSG) port, Built-in Bluetooth headset support.  Voice Quality Metrics (3.1 release).

  • Page 17: Physical Attributes

    Only required if PoE is not available 4 position Stands for desk installation Gig-Ethernet LAN Port Gig-Ethernet PC Port Supports PoE Figure 2 Back of Phone ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 17 OF 120 AASTRA - 2832-001...

  • Page 18: Cleaning The Lcd Touchscreen

    Repeated use of the 6739i touchscreen may lead to a dirty screen. To clean the phone’s screen, Aastra recommends the use of a super fine cotton cloth, cotton swab, or microfiber lens cloth made of microfiber suede (preferably one without sewn hems or similar characteristics that would scratch the surface of the screen).

  • Page 19: Getting Started

    Getting Started Installation and Setup If your system administrator has not already installed your 6739i, please refer to the Aastra Model 6739i Installation Guide for basic installation and physical setup of the phone.  Your system or network administrator manages the configuration and updates for the IP phones on the configuration server.

  • Page 20: Configuration And Updates

    Do not unplug or remove power from the phone while it is restarting. 3.2.2 Language Packs If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. Downloading language packs... ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 20 OF 120 AASTRA - 2832-001...

  • Page 21: Configuration Complete

    More key ( ) indicating there are more softkeys on additional pages that follow. This key toggles between pages of configured softkeys. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 21 OF 120 AASTRA - 2832-001...

  • Page 22: Network Connected/Disconnected

    If your phone did not successfully connect to the network, the "Network Disconnected" message appears on the display and the telephone status light turns on. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 22 OF 120 AASTRA - 2832-001...

  • Page 23: 6739I Keys And Functions

    "Network Connected" prompt for a few seconds. For more information about connecting your phone, see the Aastra 6739i IP Phone Installation Guide. Check with your system or network administrator for assistance.

  • Page 24: Softkeys

    If an Expansion Module is attached to the phone, you can configure additional softkeys. For more Appendix A – Optional Expansion information about expansion modules, see Modules. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 24 OF 120 AASTRA - 2832-001...

  • Page 25: Figure 5 Idle Screen With Softkeys Configured

    Parks incoming calls. Pickup Picks up parked call. Call Forward Accesses the Call Forward menus. Speeddial/Xfer Used for speeddial functions, or as a transfer key. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 25 OF 120 AASTRA - 2832-001...

  • Page 26: Phone Status Icons

    You are adjusting the volume for the Handset. You are adjusting the volume for the Headset. You are adjusting the volume for the Ringer. You are adjusting the volume for the Speakerphone. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 26 OF 120 AASTRA - 2832-001...

  • Page 27: Feature Icons

    John Smith 2:56pm Voice Mail John Smith 1000 Forward SpdXfer Spd100 SpdConf Call Return Brian Intercom Edward Lock Figure 6 Idle Screen with Feature Icons ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 27 OF 120 AASTRA - 2832-001...

  • Page 28: Off-Hook And Dialing Screen

    Press this button after entering a phone number or extension from the phone’s keypad. The number is automatically dialed. Press this button to cancel a dialing process. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 28 OF 120 AASTRA - 2832-001...

  • Page 29: Incoming Call Screen

    Figure 8 Incoming Call Screen Description Answers the incoming call. Rejects the incoming call and directs the call to your voicemail. Silences the ringer during the incoming call. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 29 OF 120 AASTRA - 2832-001...

  • Page 30: Connected Call Screen

    Places the active call on mute. (The destination party cannot hear audio from your phone. However, you can still hear the destination party). Transfers the active call. Establishes a 3-way conference. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 30 OF 120 AASTRA - 2832-001...

  • Page 31: Clearspan Features

    Allows the IP phone to subscribe to a list of monitored users defined through the Clearspan web portal. This feature monitors the idle state, busy state, and ringing state. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 31 OF 120 AASTRA - 2832-001...
  • Page 32 Waiting is “On” by default, but can be deactivated. Cancel Call Waiting per Call Allows you to disable Call Waiting for the next or current call. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 32 OF 120 AASTRA - 2832-001...
  • Page 33 You can also disable the sustained authorization codes feature, which restores the collection of authorization codes for all calls. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 33 OF 120 AASTRA - 2832-001...

  • Page 34: Clearspan Feature Access Codes

    The main call handling and extension management features for the Clearspan system have feature access codes that can be set up as speed dial keys on your phone using the Aastra phone user interface. You can also manually dial the feature access codes.

  • Page 35: Assign Softkeys

    The speaker lamp is located beside the Speaker key. Speaker LED Status Description On Solid You are in Speaker mode. Slow Flash You are in Headset mode. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 35 OF 120 AASTRA - 2832-001...

  • Page 36: Stuttered Dial Tone

    Press a Volume key while on a call and The Speaker volume indicator displays talking on the Speaker. on the screen. The speaker volume remains at this setting until it is adjusted again. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 36 OF 120 AASTRA - 2832-001...

  • Page 37: Call Timer

    The Mute key is highlighted in red. Mute You can hear the caller. Press The caller cannot hear you. Deactivate the Mute feature: Mute is deactivated. 1. 1 Mute Press again. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 37 OF 120 AASTRA - 2832-001...
  • Page 38 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 38 OF 120 AASTRA - 2832-001...

  • Page 39: Customize Your Phone

    If you make changes from the default settings, they are permanent until you change them again. 05/14/11 Options 12:48pm Audio Display Set Time Language Bluetooth Softkeys Status Advanced Password Restart Lock Figure 12 Options Screen ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 39 OF 120 AASTRA - 2832-001...
  • Page 40 Access the Advanced configuration features of the IP phone. This option is password protected and can only be accessed by an Administrator. Set or reset a password for your phone. Restart the phone. Locks the phone. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 40 OF 120 AASTRA - 2832-001...

  • Page 41: Access The Options List

    Place or receive calls using a headset. Press to switch between the headset and handset. Lift the handset to switch from the headset to the handset. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 41 OF 120 AASTRA - 2832-001...

  • Page 42: Headset Device

    A wired headset connects to the phone using a wire from the headset to the back of the phone. For information on installing a wired headset, see your 6739i IP Phone Installation Guide. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 42 OF 120 AASTRA - 2832-001...

  • Page 43: Headset Mic Volume

    DHSG headsets require an optional cable in order to be electrically DHSG compliant. Aastra is not responsible for any damage to the IP phone or headset that may result from the use of non-verified headsets, or from incorrectly connecting headsets or cables.

  • Page 44: Ring Tone

    The tone set choices from 10 countries display. Press the key of your choice. The change is saved and the Tone Set key reflects the change. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 44 OF 120 AASTRA - 2832-001...

  • Page 45: Display

    The change is saved and the Brightness level. Level key displays the option you chose.  Press to return to the previous menu.  Press return to the idle screen. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 45 OF 120 AASTRA - 2832-001...

  • Page 46: Brightness Timer

    Step Action Result The Display menu displays. Display Press > The message “Recalibrate Press the Calibrate Screen key. Touchscreen?” displays. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 46 OF 120 AASTRA - 2832-001...

  • Page 47: Set Time

    Set Time Set Time option allows you to set the following on your phone:  Time Server  Time Format  Date Format  Time Zone ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 47 OF 120 AASTRA - 2832-001...

  • Page 48: Time Server

    The 6739i obtains the date from the local Time Server in your network. Step Action Result The Set Time menu displays. Set Time Press > Press the key adjacent to Date Format. The date format menu displays. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 48 OF 120 AASTRA - 2832-001...

  • Page 49: Time Zone

    Press the key of the desired region. A list of time zones and time zone codes displays. to find the time zone. Press the key of the desired time zone. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 49 OF 120 AASTRA - 2832-001...

  • Page 50: Language

    The Bluetooth screen displays. Bluetooth 04/07/11 Bluetooth Press > 3:01pm Settings Device Name Bluetooth Status Bluetooth Devices The Bluetooth status button indicates the Bluetooth feature is OFF. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 50 OF 120 AASTRA - 2832-001...
  • Page 51 The Add new device screen displays. device you are adding. 04/07/11 Bluetooth 3:01pm Settings John’s Device Device Name Bluetooth Status Bluetooth Devices Add new device ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 51 OF 120 AASTRA - 2832-001...
  • Page 52 Decoy HS0165 Press a device to begin pairing the The Enter PIN screen displays. Bluetooth device with the phone. 04/07/11 Bluetooth 3:01pm Enter PIN Cancel ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 52 OF 120 AASTRA - 2832-001...
  • Page 53 PIN to enter in this text box. 04/07/11 Bluetooth 3:01pm Are you sure? Press OK. The phone then pairs the Bluetooth device with the phone. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 53 OF 120 AASTRA - 2832-001...
  • Page 54  Press No to cancel the unpairing. 04/07/11 Bluetooth 3:01pm Settings Search 1 device(s) found Press a device to start pairing. Decoy HS0164 Decoy HS0165 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 54 OF 120 AASTRA - 2832-001...

  • Page 55: Softkeys

    Press the softkey to be deleted. The Type screen displays. Press the softkey adjacent to the Type A list of available features displays. field. Press ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 55 OF 120 AASTRA - 2832-001...

  • Page 56: Status

    LAN Port  PC Port Advanced The Advanced key in the Options menu is password protected and can only be accessed by your System Administrator. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 56 OF 120 AASTRA - 2832-001...

  • Page 57: Password

    The Restart the Phone screen displays. Restart 04/25/11 Restart Press > 1:04pm Restart the Phone?  Press Yes to restart the phone.  Press No to cancel the restart. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 57 OF 120 AASTRA - 2832-001...

  • Page 58: Phone Lock

    3:05pm  Press Enter only if you do not have a password. Unlock the phone? Press Yes. The phone is unlocked and ready for use. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 58 OF 120 AASTRA - 2832-001...

  • Page 59: Figure 13 Phone Is Locked Screen

    3:05pm Voice Mail John Smith 1005 Forward SpdXfer Phone is locked Spd100 SpdConf Call Return Brian Intercom Edward Lock Figure 13 Phone is Locked Screen ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 59 OF 120 AASTRA - 2832-001...
  • Page 60 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 60 OF 120 AASTRA - 2832-001...

  • Page 61: Call Handling

    Dial the number. Speaker Key: Press Dial the number. Press Line/Call Appearance Key: Press a Line key. Dial the number. Press ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 61 OF 120 AASTRA - 2832-001...

  • Page 62: Answer An Incoming Call

    Do nothing and let the incoming call go directly to voicemail.  Press while the phone is ringing.  Press without picking up the handset. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 62 OF 120 AASTRA - 2832-001...

  • Page 63: Handle Calls Using The Speaker

    Depending on the audio mode selected from the Options list, a dial tone or an incoming call will be received on either the headset or the speaker. Also see Section 4.3 Audio. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 63 OF 120 AASTRA - 2832-001...

  • Page 64: Callers List And Redial List

    Phone A originated the call. The opposite applies if the call is placed by Phone B. End a Call Step Action From a connected call:  Press  Place the handset back on hook if connected through the handset. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 64 OF 120 AASTRA - 2832-001...

  • Page 65: Phone Features

    Press the Line button. 6.1.3 Automatic Hold The 6739i automatically puts your current call on hold when you press a new line key while on an active call. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 65 OF 120 AASTRA - 2832-001...

  • Page 66: Autodial (Hotline And Warmline)

    Enter the number of the destination party. The number is automatically dialed. You can use the Dial softkey for numbers that are not automatically dialed. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 66 OF 120 AASTRA - 2832-001...
  • Page 67 Enter the number of the destination party. The number is automatically dialed. When the destination party answers the call: Consult with the destination party.  Press Transfer  Press ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 67 OF 120 AASTRA - 2832-001...

  • Page 68: Conference

    Voice Mail BILL Forward 1001 SpdXfer STEPHANIE 1008 Spd100 SpdConf Brian Call Return Intercom Hold Mute Edward Leave Lock Figure 14 Established Conference Call Screen ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 68 OF 120 AASTRA - 2832-001...

  • Page 69: Establish The Conference

    From an established conference: The other two parties remain connected. Press The Caller ID of the dropped Host still displays on the remaining parties’ phones. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 69 OF 120 AASTRA - 2832-001...

  • Page 70: Conference Two Previously Connected Calls - Lines Screen

    Mary Line 3 SpdXfer Forward Line 4 Line 5 Line 6 Spd100 SpdConf Call Return Brian Line 7 Line 8 Line 9 Intercom Edward Lock ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 70 OF 120 AASTRA - 2832-001...

  • Page 71: Conference - N-Way

    You can deactivate all callbacks that you have left on other parties by using the appropriate feature access code. See Appendix B Clearspan Feature Access Codes. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 71 OF 120 AASTRA - 2832-001...

  • Page 72: Calling Line Id Delivery Blocking

    For Call Forward – No Answer: to choose the number of rings before the call forwards to the new number. The changes are saved. Press ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 72 OF 120 AASTRA - 2832-001...

  • Page 73: Activate/Deactivate Call Forward

    Busy – A phone on-hook icon displays next to the BLF key.   The key LEDs are either flashing, solid, or off depending upon the state of those extensions. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 73 OF 120 AASTRA - 2832-001...

  • Page 74: Blf\List

    Manager, or by using a Feature Access Code. Also see the Redial List. Step Action Result Press *66. The call is placed automatically to the last number dialed. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 74 OF 120 AASTRA - 2832-001...

  • Page 75: Call Waiting

    Mary Jones.. SpdXfer Intercom 1003 Spd100 SpdConf Current Call Return Brian Connected Call Hold Mute Intercom Edward Lock Transfer Conf Figure 16 Call Waiting Pop-Up ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 75 OF 120 AASTRA - 2832-001...

  • Page 76: Handle The Second Call (Call Waiting) From The Line Screen

    Press the Line/Call Appearance key of The second party is now on hold. the original call to return to the first party. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 76 OF 120 AASTRA - 2832-001...

  • Page 77: Do Not Disturb

    DND Activated – John Smith Button highlighted 1005 Forward SpdXfer SpdXfer in RED Spd100 SpdConf Call Return Brian Intercom Edward Lock Figure 18 DND Activated ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 77 OF 120 AASTRA - 2832-001...

  • Page 78: Park And Pickup

    Press to pick up the call. Select an extension in the list by pressing You are connected to the call. Press ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 78 OF 120 AASTRA - 2832-001...

  • Page 79: Directed Call Pickup With Barge-In

    When the barge-in occurs, a 3-way conference call is established between the parties. You, as the Barge-in user, have control of the conference. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 79 OF 120 AASTRA - 2832-001...

  • Page 80: Intercom

    End an Intercom Call:  When you hang up, the remote phone also Hang up the phone. hangs up.  Press  Press the line appearance key. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 80 OF 120 AASTRA - 2832-001...

  • Page 81: Push To Talk (Intercom)

    Press the softkey adjacent to the Type A list of available features displays. field. The following screen displays. Speeddial Press 04/01/11 Softkeys 1:30pm Type Label Speeddial Line Value Cancel Save ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 81 OF 120 AASTRA - 2832-001...

  • Page 82: Speed Dial/Xfer

    Function Description Speeddial/Xfer and Speeddial Pressing the Speeddial/Xfer key while the phone is idle causes the phone to go off-hook and dial the predefined extension. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 82 OF 120 AASTRA - 2832-001...

  • Page 83: Speed Dial/Conf

    Sustained Authorization Code Activation (Calls Unlocking) Press *47. The feature is turned on. Sustained Authorization Code Deactivation (Calls Locking) Press *37. The feature is turned off. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 83 OF 120 AASTRA - 2832-001...

  • Page 84: Speed Dial 8

    Back Submit The Enter Speed Code screen displays. Press in the Add bar. 10/25/11 3:08pm Cancel Add Speed Dial Entry Enter Speed Code Back Submit ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 84 OF 120 AASTRA - 2832-001...
  • Page 85  The 1/1 indicates that the selected entry is Page 1 of 1. 10/25/11 3:08pm Cancel Speed Dial 1/1 2-Richard Options ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 85 OF 120 AASTRA - 2832-001...
  • Page 86 You will have to use the new speed dial code to dial that entry. Press the bar of the entry to “move” in the list. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 86 OF 120 AASTRA - 2832-001...
  • Page 87 Are you sure you want to delete Jeff? Press Yes to delete or No to keep the If you answered yes, the entry is removed entry. from the list. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 87 OF 120 AASTRA - 2832-001...

  • Page 88: Speed Dial 100

    The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 88 OF 120 AASTRA - 2832-001...

  • Page 89: Keys States And Led Behavior

    Solid Circle Solid Red circle Bridge-active Empty circle Solid red Solid circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Solid Circle Solid Red circle ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 89 OF 120 AASTRA - 2832-001...

  • Page 90: Sca Call Location And Sca Call Retrieve

    Allows for retrieval of an active call from one Shared Call Appearance (SCA) location (for example, a mobile) to another (for example, landline). Shared Call Appearance Call Retrieve Shared Call Appearance Location Control Activation Shared Call Appearance Location Control Deactivation ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 90 OF 120 AASTRA - 2832-001...

  • Page 91: Services, Lists, And The Phone Directory

    “News”, the key points to an XML application URL that accesses the RSS feeds. 03/30/11 1:25pm Exit Move Up ESPN Move Down MOVIES Figure 20 XML Services ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 91 OF 120 AASTRA - 2832-001...

  • Page 92: Callers List

    12/09/10 08:21am 12/09/10 Line 2 Connie Rivers 03:55pm Tim Hawkes Dial 02:26pm Connie Rivers Add to 02:23pm Delete Directory Figure 21 Callers List Main Screen ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 92 OF 120 AASTRA - 2832-001...

  • Page 93: Missed Calls Indicator

    Press the entry on the screen. The number is automatically dialed. Press  Press to return to the previous menu.  Press to return to the idle screen. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 93 OF 120 AASTRA - 2832-001...
  • Page 94 The entry is saved to your Personal Press Directory.  Press to return to the previous menu.  Press to return to the idle screen. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 94 OF 120 AASTRA - 2832-001...

  • Page 95: Redial List

    The first entry displays. Press on the front panel of the phone one time. to find the entry to call. Press the Redial entry on the screen. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 95 OF 120 AASTRA - 2832-001...
  • Page 96 Check that all of the information from the Redial record was entered correctly in the Directory List entry. The entry is saved to your Personal Press Directory. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 96 OF 120 AASTRA - 2832-001...

  • Page 97: Directory List

    Sallie Connie Cory Hernan Nancy Hicks A keyboard displays.  to find the entry to view.  Press the button to do a quick search. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 97 OF 120 AASTRA - 2832-001...

  • Page 98: Dial From The Directory

    You can add up to 200 entries to your Directory. You can also store up to a maximum of 7 numbers associated with a unique entry (i.e., office number, cell number, home number, etc.). You can apply custom labels to each entry as required. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 98 OF 120 AASTRA - 2832-001...

  • Page 99: Add An Entry

    When you dial the current number from the directory, the outgoing call uses the line number you assigned it. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 99 OF 120 AASTRA - 2832-001...

  • Page 100: Edit An Entry

    Edit Press the button of the number to edit. The keyboard displays. Press Enter the changes the number or label. The entry is saved. Press ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 100 OF 120 AASTRA - 2832-001...

  • Page 101: Delete Entries In The Directory List

    Either the selected entry or all entries are  deleted. Press to delete only the one selected entry.  Press to delete all entries in the list. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 101 OF 120 AASTRA - 2832-001...

  • Page 102: Delete A Number And/Or A Label From An Entry

    Enter. Press to save the changes.  Press to return to the previous menu.  Press to return to the idle screen. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 102 OF 120 AASTRA - 2832-001...

  • Page 103: Voicemail List

    Press a line/call appearance key to place an outgoing call using the voicemail access umber associated with the line where the voicemail account is registered. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 103 OF 120 AASTRA - 2832-001...
  • Page 104 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 104 OF 120 AASTRA - 2832-001...

  • Page 105: Appendix A - Optional Expansion Modules

    3" of the LCD display. The M675i has 20 keys available on each page (totaling 60 softkeys). Each key provides an LED for indicating call status. The M675i provides an LCD screen for displaying key labels. Figure 25 Model M675i Expansion Module ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 105 OF 120 AASTRA - 2832-001...

  • Page 106: Using The Expansion Modules

    Expansion Module. Press the softkey you want to use when applicable. Figure 26 Model M670i Expansion Module ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 106 OF 120 AASTRA - 2832-001...

  • Page 107: M675I Expansion Module

    Page 1 "List 1" and "List 2"  Page 2 "List 3" and "List 4"  Page 3 "List 5" and "List 6". Figure 27 M675i Page 1 Screen ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 107 OF 120 AASTRA - 2832-001...

  • Page 108: Figure 28 M675I Page 2 And 3 Screens

    Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System Administrator for more information. Figure 29 M675i Extension on a 6757i CT IP Phone ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 108 OF 120 AASTRA - 2832-001...

  • Page 109: Appendix B - Feature Access Codes

    “+” sign. The system replaces the feature access code digits with the “+” sign and resumes the call with an E.164 number. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 109 OF 120 AASTRA - 2832-001...
  • Page 110 After dialing the feature access code, the user dials the phone number where they want their calls to be redirected. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 110 OF 120 AASTRA - 2832-001...
  • Page 111 Reachable Activation by Clearspan. After dialing the feature access code, the user dials the phone number where they want their calls to be redirected. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 111 OF 120 AASTRA - 2832-001...
  • Page 112 Call the phone number of the last received call. Calls can be returned only to numbers that are acceptable according to the user’s Outgoing Calling Plan. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 112 OF 120 AASTRA - 2832-001...
  • Page 113 Flash Call Hold Places a call on hold with the flash hook to place another call. Users can toggle between the two calls by pressing the flash-hook. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 113 OF 120 AASTRA - 2832-001...
  • Page 114 Manual Override announcement and transferred to the queue configured for the regular Night Service. The queue remains in that state until the Night Service Manual Override service is deactivated. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 114 OF 120 AASTRA - 2832-001...
  • Page 115 Voice Mail Retrieval Allows users to retrieve Clearspan and third-party voice mail. Voice Portal Access Allows users to access their Voice Portal. ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 115 OF 120 AASTRA - 2832-001...
  • Page 116 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 116 OF 120 AASTRA - 2832-001...

  • Page 117: Appendix C - Troubleshooting

    Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone.
  • Page 118 How do I restart the IP This setting is in the Options list. See Restart. phone? ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 118 OF 120 AASTRA - 2832-001...

  • Page 119: Index

    ............. 24 no dial tone ..............119 no service............... 120 no service message ............25 expansion modules ............107 no voicemail lamp ............119 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 119 OF 120 AASTRA - 2832-001...
  • Page 120 ..........119 voice mail list ..............105 SCA ................. 90 Services ................93 XML services ..............93 shared call appearance ..........90 ___________________________________________________________________________________________ 6739i IP PHONE USER GUIDE - CLEARSPAN PAGE 120 OF 120 AASTRA - 2832-001...

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