Trouble Shooting - Topcom Butler 800 User Manual

7. TROUBLE SHOOTING

Symptom
No display
No tone
The icon flashes
Base or handset do not ring The ringing volume is zero
Tone is good, but there is
no
communication
Not possible to transfer a
call on PABX
Telephone does not react
to pressing the keys
Topcom Butler 800/Twin
Possible cause
Batteries uncharged
Handset turned OFF
Telephone cord badly con-
nected
The line is occupied by
another handset
Handset out of range
The base has no power
supply
The handset is not regis-
tered on the base
or low
The dialling mode is wrong Adjust the dialling mode
The FLASH time is too
short
Manipulation error
Topcom Butler 800/Twin
Solution
Check the position of the
batteries
Recharge the batteries
Turn ON the handset
Check the telephone cord
connection
Wait until the other handset
hangs up
Bring the handset closer to
the base
Check the mains connec-
tion to the base
Register the handset on
the base
Adjust the ringing volume
(pulse/tone)
Set the unit to Long Flash
time
Remove the batteries and
put them back in place
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