Grandstream Networks GXW-4024 User Manual

Grandstream Networks GXW-4024 User Manual

Analog ip gateway 24 fxs ports
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Grandstream Networks, Inc.
Analog IP Gateway GXW4024
24 FXS Ports
GXW4024 User Manual
www.grandstream.com
Firmware Version 1.0.1.8
support@grandstream.com

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Summary of Contents for Grandstream Networks GXW-4024

  • Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW4024 24 FXS Ports GXW4024 User Manual www.grandstream.com Firmware Version 1.0.1.8 support@grandstream.com...
  • Page 2: Table Of Contents

    ANAGING IRMWARE AND ONFIGURATION RESTORE FACTORY DEFAULT SETTING... 35 FIGURE 1: D GXW4024 B IAGRAM OF FIGURE 2: D GXW4024 D IAGRAM OF Grandstream Networks, Inc. ABLE OF ONTENTS GXW4024 User Manual ...4 ...7 ...8 ...10 ROMPTS ... 11 ...17...
  • Page 3 3. S FXS P CREENSHOT OF ORTS 4. S CREENSHOT OF ROFILE 5. S CREENSHOT OF ROFILE 6. S CREENSHOT OF TATUS Grandstream Networks, Inc. ABLE OF ABLES GXW4024 User Manual ………………………………………………………………..6 ONNECTORS ……………………………………………………………….6 ISPLAY ANEL ………………………………………………………...………………8 EATURES GXW4024………………………………………..…………………….9 ……………………………………..……………………..10...
  • Page 4: Gxw4024 User Manual

    ELCOME Thank you for purchasing the Grandstream GXW4024 Analog FXS IP Gateway. The GXW4024 offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW4024 supports popular voice codec and is designed for full SIP compatibility and...
  • Page 5: Connect Your Gxw4024

    “Configuring GXW4024 with Web pages will guide you through the remaining steps to set-up your gateway. Interfaces can be downloaded FIGURE 1: Diagram of GXW4024 Back Panel LAN Port Grandstream Networks, Inc. from: http://www.grandstream.com/user_manuals/GUI/GUI_GXW4024.rar. GXW 4024 Ports GXW4024 User Manual Firmware 1.0.1.8...
  • Page 6: Figure 2: Diagram Of Gxw4024 Display Panel

    LEDs of POWER, READY and LAN are ON when device is up and running and successfully registered to the SIP Server. Slow blinking of READY LED indicates that device has not registered with SIP Server or Service provider. Grandstream Networks, Inc. ONNECTORS GXW4024 FXS port status...
  • Page 7: Application Description

    There are two scenarios where the GXW4024 series can be effectively used to enable any business to leverage the benefits of VoIP and the Internet. GXW4024 C XAMPLES OF : GXW-4024 FXS G PPLICATION Anywhere in the world INTERNET CLOUD FXS Gateway acts as a ‘virtual office’,...
  • Page 8: Gxw4024 Features

    G.168 Echo Cancellation • Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) • Supports PSTN/PBX analog telephone sets or analog trunks • 50 Pin Telco connector for easy Chassis or Rack connection 3: GXW4024 S ABLE...
  • Page 9: Hardware

    Universal Switched Power Adaptor Dimension Weight Temperature Humidity Compliance Grandstream Networks, Inc. GXW4024 24 FXS Ports 1 x RJ45 10/100Mbps 24 LEDs for FXS port status (GREEN) Other LEDs for operation status Input: 100-240V AC, 50/60Hz Output: 12V DC, 3.0A, UL certified 445mm (L) x 269mm (W) x 44.5mm (H), or 1U...
  • Page 10: Basic Operations

    Phone calls between different ports of the same GXW in case no SIP server is in use Voice Mail “RESET” “Invalid Entry” Grandstream Networks, Inc. ROMPTS OICE ROMPTS User’s Options Enter “*” for the next menu option Enter “#” to return to the main menu Enter 001 –...
  • Page 11: Placing A Phone Call

    1. Pick up the analog phone then dial “*047” 2. Enter the target IP address using same format as above. Note: NO dial tone will be played between step 1 and 2. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 12: Call Hold

    Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 13: 3-Way Conferencing

    This configuration will route all calls directed to FXS port 1 to ports 2, 3 and/or 4 in round robin fashion respectively if port 1 is busy or times out. You can configure the ring timeout on the Profile page. Example configuration of a multiple hunt group: Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 14: Inter - Port Calling

    T.38, please use this method by selecting T.38 as fax mode (default). If the service provider does not support T.38, pass-through mode may be used. If you have problems with sending or receiving Fax, toggle the Fax Tone Detection Mode setting. Grandstream Networks, Inc. GXW4024 User Manual Page 14 of 35 Firmware 1.0.1.8...
  • Page 15: Support Radius Protocol

    RADIUS server has been received. CDR (Call Detail Record) is also sent to the RADIUS server for billing purposes. RAIDUS server can send requests to terminate calls when run out of pre-paid credit. Grandstream Networks, Inc. GXW4024 User Manual Page 15 of 35 Firmware 1.0.1.8...
  • Page 16: Call Features

    If user hears call waiting beep, flash/hook will switch to the new incoming call. Also used to switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 17: Configuration Guide

    TFTP and HTTP. IRMWARE PGRADE Select voice menu option 017 to choose firmware upgrade mode between the following two options: 1) always check and 2) never upgrade Grandstream Networks, Inc. OICE ROMPT GXW4024 User Manual Firmware 1.0.1.8 Page 17 of 35...
  • Page 18: Configuring Gxw4024 With Web Browser

    4. Click Update after changing any settings and then Reboot to confirm changes. 5. After reboot, check the Status Page to confirm the extensions are successfully registered. You can now use your standard phones connected to ports FXS1 to FXS24 to make calls. Grandstream Networks, Inc. WEB BROWSER configuration process.
  • Page 19: Important Settings

    The GXW4024 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) • G729 A/B/E • G723 • G726 (16/24/32/40) • iLBC Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8 Page 19 of 35 Last Updated: 5/2008...
  • Page 20: Table 7: Basic Settings

    Default is blank. Time Zone Controls how the date/time is displayed according to the specified time zone. Grandstream Networks, Inc. Necessary if ISP requires you to use a PPPoE (Point to Point GXW4024 User Manual Firmware 1.0.1.8...
  • Page 21: Table 8: Status Page

    FXS port 3 user is not registered with his SIP Server. Advanced User configuration includes not only the end user configuration, but also advanced configurations such as: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. Grandstream Networks, Inc. Hook Registration On Hook...
  • Page 22: Table 9: Advanced Settings

    The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via HTTP. HTTPS Server For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.1.8 “:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port 80.
  • Page 23 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8 Page 23 of 35 Last Updated: 5/2008...
  • Page 24 This setting allows user to download a text file containing all the P values of each setting as Configuration configured on the unit. Grandstream Networks, Inc. product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level)
  • Page 25: Table 10: Fxs Ports Settings

    FXS Port #8: SIP UserID and Authenticate ID left blank, Hunting Group set to "7" Hunt Group 1 contains ports 1, 2, 3. Hunt Group 4 contains ports 4, 5, 6. Hunt Group 7 contains ports 7, 8. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 26: Table 11: Profile Settings

    The default value is “A Record”. User ID is Phone If the GXW4024 has an assigned PSTN telephone number, this field should be set to “Yes”. Number Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From”...
  • Page 27 Disable Default is No. If set to YES Call Waiting indication information will not be provided to analog Call Waiting phone connected to this FXS port. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8 Page 27 of 35 Last Updated: 5/2008...
  • Page 28 Allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key. If set to “No”, this “#” key can be included as part of number. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8...
  • Page 29 Default is Standard. Softswitch vendors. Example of vendors – Huawei, CBCOM, RNK. Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. When the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
  • Page 30 Default is Callee. This decides whether Caller or Callee sends out the re-INVITE for T.38 or Detection Mode Fax Pass Through. Jitter Buffer Type Select either Fixed or Adaptive based on network conditions. Grandstream Networks, Inc. GXW4024 User Manual Firmware 1.0.1.8 Page 30 of 35 Last Updated: 5/2008...
  • Page 31 After user makes a change to the configuration, press the “Update” button in the Configuration Menu. The web browser will then display a message window to confirm saved changes. Grandstream recommends reboot or power cycle the IP phone after saving changes. EBOOTING FROM EMOTE Press the “Reboot”...
  • Page 32: Configuration Through A Central Server

    When GXW4024 boots up, it will send TFTP or HTTP/HTTPS request to download configuration file, “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXW4024. A service provider or an enterprise with large deployment of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server.
  • Page 33: Software Upgrade

    CONFIGURATION GUIDE for instructions. If TFTP server is in FQDN format, it must be set via web configuration interface. • Grandstream recommends end-user use the Grandstream TFTP server. Its address can be found at http://www.grandstream.com/firmware.html. Currently the TFTP firmware server IP address is: 168.75.215.189.
  • Page 34: Configuration

    ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 35: Restore Factory Default Setting

    Restoring Factory Default Setting will DELETE all configuration information in the GXW4024. Please BACKUP or PRINT out all the settings before you approach following steps. Grandstream will not take any responsibility if you lose all the parameters and cannot connect to your VoIP service provider.

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