Calling - Polycom SoundStation IP 7000 Setup Manual

Setup Guide for the Polycom SoundStation IP 7000 Phone

Calling

Symptom
There is no dial tone.
There is no audible ringing.
A "hollow" phone icon displays at
the top left of the screen.
2 - 6
Problem
Power is not correctly applied to
the phone.
Ring setting or volume is low.
Outbound or inbound calling is
unsuccessful.
The phone is not registered to a
server.
Corrective Action
Verify that power is correctly applied to the
phone:
Check that the display is illuminated.
•
Ensure the network cable is inserted
•
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
Verify incoming ring setting and volume
level:
To adjust the ringer volume, press
•
or
either
phone is in the idle state.
Check that the ring type selected is
•
not set to Silent Ring. (For more
information, see the User Guide for
the Polycom SoundStation IP 7000
Phone, available at
www.polycom.com/
voicedocumentation.)
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
Ask your system administrator to register
the phone to a server.
when the