Feature Functionality; Account Codes - Verified; Account Codes - Unverified; Ad-Hoc Conference Calling - Polycom IP4000 User Manual

Feature Functionality

Account Codes - Verified

Requires a user to enter a unique number that identifies to which account an outbound call should be assigned.
Using the Feature
1.
GO OFF HOOK.
2. Dial the
NUMBER
3. An IVR will instruct you to enter your Account Code.
4. Once your code is entered the call will connect.
Extended Functionality
A user can turn a particular account code on for a sustained amount of time by using a star code.
Sustained Account Code Activation
1.
GO OFF HOOK.
2. Press *47.
3. An IVR will instruct you to enter your Account Code.
Sustained Account Code Deactivation
1.
GO OFF HOOK.
2. Press *37.

Account Codes - Unverified

Allows a user to enter a unique number to identify to which account an outbound call should be assigned.
Using the Feature
1.
GO OFF HOOK.
2. Press *02.
3. An IVR will instruct you to enter your Account Code. You will hear a stutter dial tone then a normal
dial tone.
4. Dial the
NUMBER

Ad-Hoc Conference Calling

Allow a user to make a three-way conference call.
Using the Feature
1. During an active call, press the
current caller on hold.
2. Dial the NUMBER
3. When the party answers, press the
the existing call.
Zayo Managed Services
of the party you wish to call.
of the party you wish to call.
soft key, then press the
MORE
of the party you wish to add to the call and press the
MORE soft key, then press the
Polycom IP4000 User Guide
Polycom IP 4000 User Guide
soft key. This will place the
CONF
SEND soft key.
CONF soft key to add the caller to
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