Selecting A Ring Tone; Conference Calling; Parking A Call; Transferring A Call Directly To Voicemail - Polycom SoundStation IP 7000 Quick Reference Manual

CALNET 3: AT&T Voice DNA
Selecting a ringtone
The phone can support 24 selectable ringtones, but
only 19 are available at this time.
Change the ringtone:

Choose the Menu button.

Select Settings.

Select Basic.

Select Ring Type.

Select the Play soft key to hear the ringtone.

Choose the Select soft key to set the
ringtone.

Conference calling

You can conference up to 3 participants on one call.
To add a second person to an existing call:

Press the Conference (Conf) button.

Enter the number of the second person.

Select the Dial soft key.

Press the Conference (Conf) button to
complete.
To merge an active call with one on hold:

Use the Navigation keys to switch to the held
call and press the Join soft key.

Parking a call

Parking a call allows you to pick-up a call within 45
seconds from a different extension.
Park an active call:

Place call on hold.

Dial *98 on your keypad.

Enter your extension.

Press the Dial soft key.
Retrieve a parked call:

Dial *99 on your keypad.

Enter your extension.

Press the Dial soft key.
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Quick reference guide – Polycom SoundStation 7000
Transferring a call
Transferring calls releases the call from your phone.
Call transfer consultative:
Allows you to speak privately to the receiving party
before completing the transfer.

During an active call, press the Transfer soft
key.

Enter the phone number of the receiving
party.

Select the Dial soft key.

Wait for the receiving party to answer and
discuss the issue.

Press the Transfer soft key to complete the
transfer.
Call transfer blind:
Also known as cold transfer, transfers a call without
announcing the call to the receiving party.

During an active call, press the Transfer soft
key.

Select the Blind soft key.

Enter the phone number of the receiving
party.

Select the Dial soft key.
Note: If the recipient does not answer, the call will
transfer to their voicemail, if voicemail has been
setup.
Cancel call transfer:

Press the Cancel soft key before the transfer
completes.
Note: You do not need to place the call on hold
before transferring. During the transferring process,
the caller will automatically be put on hold and hear
music.

Transferring a call directly to voicemail


During an active call, press the Transfer soft
key.

Select the Blind soft key.

Enter *90 and the extension number.

Press the Dial soft key.
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