Troubleshooting; No Dial Tone; Keypad Input Doesn't Register; Muffled Or "In A Well" Reception - Polycom SoundStation2 User Manual

Troubleshooting

No Dial Tone

The telephone cable must be plugged into an analog
telephone jack. If the dial tone is not heard, verify the
following:
► Check that the console is opera-
tional.

Keypad Input Doesn't Register

This could happen if you enter infor-
mation too quickly. Press the alphanu-
meric buttons slowly.
Muffled or "in a well" Reception
This is caused by highly reverberant
rooms and people speaking too far
from the microphone.

Short Silences, Echoes, or Clipped Speech

► Do not move the SoundStation2
console while it is in use.
► Keep your hands away from the
console during calls.
► To avoid excessive noise around
SoundStation2, keep papers,
cups, and other noise-producers
away from the console.
► At the beginning of each call,
let someone at each location

Physical Damage

► If physical damage is severe
enough that the internal parts
become visible, disconnect the
SoundStation2 immediately.
► Check that the telephone cable
from the interface module is
connected to an analog telephone
(POTS) line.
Some buttons may not be recognized
if you press them too quickly.
Speak closer to the console so that
the microphones pick up your speech
more accurately.
►
► The other parties may be using
► Try calling again; a different
► Do not reconnect to the
SoundStation2 User Guide - 12
Add more sound absorbency to
the room.
speak in turn for a few mo-
ments to enable SoundStation2
to adapt to its environment.
non-Polycom equipment which
may cause audio performance
issues.
line may provide a better con-
nection.
telephone network until the
SoundStation2 has been re-
paired.