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THE PRODUCT IS PROHIBITED. FAILURE TO COMPLY WITH THE LIMITATIONS ON USE SPECI- FIED COULD RESULT IN LEGAL PROCEEDINGS BEING BROUGHT BY EITHER POLYCOM OR NOR- TEL NETWORKS OR BOTH FOR INFRINGEMENT OF INTELLEC- TUAL PROPERTY RIGHTS. THE LIMITATIONS ON USE SET...
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment.
Table of Contents Thank You ... 6 Overview ... 6 Parts List ... 7 System Compatibility... 8 Setting up SoundStation2 Direct Connect... 8 Features ... 10 LED Indicators ... 10 Buttons ... 10 Understanding the Display ... 10 Using SoundStation2 Direct Connect ... 11 Placing a Call ...
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Table of Contents Short Silences, Echoes, or Clipped Speech ... 24 Physical Damage ... 24 For Best Performance ... 24 LCD Messages... 25 Administrative Setup - Overview ... 27 Passcode ... 28 Location Information... 29 Diagnostics ... 31 Mic (Microphone) Test ... 31 Console SPKR (Speaker) Test ...
Thank You Thank you for choosing the Polycom SoundStation2 Direct Connect. This conference phone can be connected directly to most NORTEL digital PBX telephone systems. There is no need for analog terminal adapt- ers, analog lines or analog line cords to support your conferencing system.
Parts List The following items are included in your SoundStation2 Direct Connect package. Check this list before instal- lation to ensure that you have received each item. SoundStation2 Direct Connect Console Interface Module Extension microphones (Sold as an accessory.) If you are missing any items, please contact your SoundStation2 Direct Connect reseller.
You have the option to install a Meridian series telephone along with your SoundStation2 Direct Connect: 1. Plug the Meridian Telephone cable into the jack on the Interface Mod- ule indicated by the telephone icon ► If the connector does not fit you...
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Interface Module, it will run a brief self-test and synchronize itself with your telephone network. During this time the LEDs will blink. When the process is com- plete you will hear a tone and the LEDs will switch off.
Features LED Indicators The LEDs located on the top of your SoundStation2 Direct Con- nect™ indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold.
Press the key or any number key to answer an incoming call. Pressing key will override all other telephone activity. The three LEDs will blink green when the phone rings, and the display will show “Incoming Call”. Ending a Call...
Call Hold ►To place a call on hold, press the soft key. The LEDs on the HOLD top of your SoundStation2 Direct Connect will blink red. ►To resume a call, press the soft key. Call Mute ► To mute a call, press the mute button .
Ringer Volume Adjustment When the SoundStation2 Direct Connect is in Ready state or on hook, press the Volume but- tons to adjust the ringer volume. Dial Tone Volume Adjustment When the SoundStation2 Direct Con- nect is off hook, press the Volume but- tons to adjust the dial tone volume.
Ring Type 1. Press the Menu button choose Settings. 2. Cycle through the options using the Scrolling buttons choose Ringer Type, and then press the Select button 3. Sample the ring types by press- ing the Scrolling buttons ← → soft keys.
Language SoundStation2 Direct Connect allows you to select your preferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button choose Settings. 2. Cycle through the options using the Scrolling buttons choose Language, and then press the Select button 3.
Special Audio Mode This feature allows you to take advantage of the SoundStation2 Direct Connect’s speaker and microphones. For example, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2 Direct Connect and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation.
Bridge Soft Key You may program the telephone number of your preferred audio conferencing bridge or service into the SoundStation2 Direct Con- nect so that it is immediately available.
Editing the Bridge soft key: 1. Press the Menu button choose Bridge Setup using the Scrolling buttons the Select button 2. Choose Edit Soft Key, press the Select button new soft key label using the dial pad. The first six characters will display.
1. Press the PH BOOK then the soft key. 2. Enter information in the Name, Phone# (telephone number including any prefixes, such as 9 and/or 1), and company field us- ing the alphanumeric keys on the dial pad. You can move between fields using the Scrolling buttons...
Editing an entry: 1. Choose the entry you wish to edit and press the Select button 2. Press the soft key. Using CHANGE the Scrolling buttons the field you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4.
Auxiliary Audio Port SoundStation2 Direct Connect offers an auxiliary audio port that allows external devices to connect to the confer- ence phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape re- corder, via the auxiliary jack on the interface module.
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blink red to indicate the hold state and the display will show “Line in Use” until the handset is returned to the cradle, then return to the green steady state. Conferencing - using the Meridian phone: Conference calls already established on the Meridian phone can be easily transferred to the SoundStation2 Direct Connect.
Troubleshooting No Dial Tone The telephone cable must be plugged into a digital telephone jack. If the dial tone is not heard, verify the following: ► Check that the console is opera- tional. Does Not Ring Check that the ringer is not turned off.
SoundStation2 Direct Connect to adapt to its environ- ment. ► The other parties may be using non-Polycom equipment which may cause audio performance issues. ► Try calling again; a different line may provide a better con- nection.
LCD Messages The following messages are displayed on the LCD. LCD Message What it means: Ready Phone is in idle state and ready to make calls. Call Ended The call has been dropped. Mobile Phone In A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated.
SoundStation2 Direct Connect Administrator Guide - 27 Enter a name for the SoundStation2 Direct Connect’s location, such as “Conf Room B”. Enter the SoundStation2 Direct Connect’s telephone number. View the sample level received by each microphone. Select acoustic test signals to drive through the SoundStation2 Direct Connect’s speakers.
CANCEL Exit button to save the passcode. ►Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on “How to Contact Support and Service” for your local support contact information. Remove a passcode: Removing the passcode removes the requirement for an access passcode for the Admin Setup menu.
► Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/ support and click on “How to Contact Support and Service” for your local support contact informa- tion.
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SAVE Select button entry. You may press the Exit but- to cancel your entry. Assigning a telephone number: 1. Press the Menu button choose Admin Setup and press the Select button (if required) and press the soft key.
SoundStation2 Direct Connect Administrator Guide - 31 If a testing microphone’s meter indi- cates that it is receiving an atypically low or high sample, despite appropri- ately controlled input, contact Polycom Technical Support. 3. Choose any microphone using the Scrolling buttons...
among all frequencies within a band of interest, which for the SoundStation2 Direct Connect is approximately from 300 to 3,400 Hertz. 3. Press the Select button to acti- vate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2 Direct Connect was first installed.
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. assistance or information on service programs, please visit Polycom’s web- site at www.polycom.com and select the Support menu. in their application to you. When the implied warranties are not allowed to...
In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user’s authority to operate the equipment. Cet appareil numérique de la classe [A] est conforme à...
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Polycom, the Polycom logo design, and SoundStation are registered trademarks and SoundStation2 Direct Connect is a trademark of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice.
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