Troubleshooting; No Signal; No Dial Tone; Does Not Ring - Polycom SoundStation 2W User Manual/Administrator Manual

Troubleshooting

No Signal

"No Signal" is displayed when the console loses contact
with the base. Verify the following:
► Check that the base station is
powered up.
► Make sure that the console is
not out of the allowed range
(150 feet).
► Move the console to a location
where there are fewer obstruc-
tions or walls between console
and base station.

No Dial Tone

The base station must be plugged into an analog tele-
phone jack. If the dial tone is not heard, verify the
following:
► Check that the base is powered
on.
► Check that the console is opera-
tional.

Does Not Ring

► Check that the ringer is not
turned off. See "Ringer Type
Selection", page 15.

Flickering LCD

If your screen appears to flicker,
it may be because you are using
a certain type of florescent light-

Keypad Input Doesn't Register

This could happen if you enter infor-
mation too quickly. Press the alphanu-
meric buttons more slowly.

Muffled or "in a well" Reception

This is caused by highly reverberant rooms and people
speaking too far from the microphone.
► Speak closer to the console so
that the microphones pick up
your speech more accurately.
► If the console and base station
► Check that the base is con-
► Try increasing the ringer vol-
ing in your building. Move the
SoundStation2W™ away from the
lights.
►
SoundStation2W™ User Guide - 26
are separated by multiple brick
walls, this will reduce the avail-
able range between the base and
console.
nected to an analog telephone
(POTS) line.
ume.
Add more sound absorbency to
the room.