Polycom SoundStation2 User Manual And Administrator Manual

Polycom SoundStation2 User Manual And Administrator Manual

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User Guide and
Administrator Guide

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Summary of Contents for Polycom SoundStation2

  • Page 1 User Guide and Administrator Guide...
  • Page 2 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. spark could ignite heavy concentrations of gas.
  • Page 3: Table Of Contents

    Table of Contents Thank You ..........5 Overview ..........5 Parts List ..........6 Setting up SoundStation2™ ...... 7 Features ..........8 LED Indicators ..................8 Buttons ....................8 Understanding the Display ............... 8 Using SoundStation2™ ......9 Placing a Call ..................9 Answering a Call ..................
  • Page 4 Table of Contents For Best Performance ................21 LCD Messages..................22 Administrative Setup - Overview .... 24 Passcode ....................25 Location Information................26 Phone System ..................28 Diagnostics .......... 29 Mic (Microphone) Test ................29 Console SPKR (Speaker) Test ..............29 Restore Defaults ...................
  • Page 5: Thank You

    Thank You Thank you for choosing the Polycom SoundStation2™ telephone. Lastly, SoundStation2™. In this User Guide, it is important that you read the Parts you will find everything you need to List, and the Safety Notices section in quickly set up your new conference this guide before you begin using the telephone.
  • Page 6: Parts List

    Parts List The following items are included If you are missing any items, please in your SoundStation2™ package. contact your SoundStation2™ reseller. Check this list before installation to ensure that you have received each item. SoundStation2™ Console Console Cable Interface Module Telephone Cable Mobile telephone connector cable Extension microphones...
  • Page 7: Setting Up Soundstation2

    Setting up SoundStation2™ : Connection to telephone line. : Connection to SoundStation2™ console. Ready State SoundStation2™ will display a Ready The Ready message is also shown message upon power up. after a call is completed and the phone is available for the next call. �������...
  • Page 8: Features

    � ��������� �� ������ � Features LED Indicators The LEDs located on the top of your SoundStation2™ indicate the current status of your confer- ence phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted.
  • Page 9: Using Soundstation2

    Using SoundStation2™ Placing a Call SoundStation2™ allows you to place a call over an ana- log line. Several methods are available to initiate a call. Direct Dial Indirect Dial 1. From the Ready screen, dial the 1. To obtain dial tone, press the key.
  • Page 10: Call Hold

    Call Hold ������� ����������� ►To place a call on hold, press the �������� ������� soft key. The LEDs on the HOLD ���� top of your SoundStation2™ will blink red. ������� ������� ►To resume a call, press the RESUME ����������� ���� ��������...
  • Page 11: Ringer Volume Adjustment

    Ringer Volume Adjustment When the SoundStation2™ is in Ready state or on hook, press the Volume but- tons to adjust the ringer volume. Dial Tone and Volume Adjustment When the SoundStation2™ is off hook, press the Volume buttons to adjust the dial tone volume.
  • Page 12: Ring Type

    Ring Type ► Press the Exit button to cancel 1. Press the Menu button and choose Settings. this change. 2. Cycle through the options using the Scrolling buttons and choose �������� Ringer Type, and then press the ���������� Select button. ����������...
  • Page 13: Language

    Language SoundStation2™ allows you to select your pre- ferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button and choose Settings. �������� 2. Cycle through the options using ���������� the Scrolling buttons and choose ����������...
  • Page 14: Mobile Phone Mode

    Mobile Phone Mode This feature allows you to take advan- ► No calls can be made via tage of the SoundStation2™’s speaker SoundStation2™ while a mobile phone and microphones. For example, if you is connected to the SoundStation2™. ► The Phone Book can be viewed dur- were in a call on your mobile phone, you ing a call with a mobile phone.
  • Page 15: Adding A Call

    Adding a call 1. While on an active call, press the Conference button . The first 1. Press the soft key to place HOLD call is automatically placed on the first call on hold. hold. 2. Press the Conference button 2.
  • Page 16: Phone Book

    Editing the Bridge soft key 1. Press the Menu button, choose �������� Bridge Setup using the Scrolling ���������� buttons, and press the Select but- ���������� ton. ������������ 2. Choose Edit Soft Key, press the Select button and enter the new soft key label using the dial pad.
  • Page 17: Adding An Entry

    Quick selection in a list: Name or Company list: Press a numeric key Speed Dial list: Press a numeric key to that corresponds with the letter that select the corresponding entry. For the name or company name begins example, pressing 2 would select entry with.
  • Page 18: View System Information

    Editing an entry 1. Choose the entry you wish to edit and press the Select button. 2. Press the soft key. Using CHANGE ���������������� the Scrolling button, select the ���������� field you wish to edit. 3. Using the alphanumeric keys on ������...
  • Page 19: Auxiliary Audio Port

    Auxiliary Audio Port SoundStation2™ offers an auxiliary audio port that al- lows for external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape re- corder, via the auxiliary jack on the interface module.
  • Page 20: Troubleshooting

    Troubleshooting No Dial Tone The telephone cable must be plugged into an analog telephone jack. If the dial tone is not heard, verify the following: ► Check that the console is opera- ► Check that the telephone cable tional. from the interface module is connected to an analog telephone (POTS) line.
  • Page 21: Short Silences, Echoes, Or Clipped Speech

    SoundStation2™ console while adapt to its environment. it is in use. ► The other parties may be using ► Keep your hands away from the non-Polycom equipment which console during calls. ► To avoid excessive noise around may cause audio performance issues.
  • Page 22: Lcd Messages

    LCD Messages The following messages are displayed on the LCD. LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. Call Ended The call has been dropped. “Call Ended” with elapsed time indicated.
  • Page 23: Administrator Guide

    Administrator Guide SoundStation2™ Administrator Guide - 23...
  • Page 24: Administrative Setup - Overview

    Administrative Setup - Overview The Administrative Setup menu consists of the following options. The Admin- istrative Setup menu can be passcode protected by setting an optional passcode. Subsequent access to this menu will require passcode entry. Location: Location Name Enter a name for the SoundStation2™’s location, such as “Conference Room B”.
  • Page 25: Passcode

    ���� ���� save the passcode. ►Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on “How to Contact Support and Service” for your local support contact information. Remove a passcode: Removing the passcode removes the requirement for an access passcode for the Admin Setup menu.
  • Page 26: Location Information

    Exit button if you choose not to save the passcode. ► Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/ support and click on “How to Contact Support and Service” for your local support contact informa- tion.
  • Page 27 2. Choose Location Name using the Scrolling buttons, and press the ������������� Select button. Enter a location name using the dial pad. This ����������������� name will be displayed when ���� ����� ���� “Location Name and Number” submenu of “This Phone” menu is selected from the main menu.
  • Page 28: Phone System

    Phone System Caller ID* You can configure Caller ID according to the specifica- tions and standards that pertain to the phone line you are connecting to. Standards may differ from country to country. Please refer to Appendix A for additional information.
  • Page 29: Diagnostics

    You may test the SoundStation2™’s high sample, despite appropriately con- microphones to ensure that they are trolled input, contact Polycom Technical working optimally. Support. 1. Press the Menu button, choose 3. Choose any microphone using...
  • Page 30: Restore Defaults

    ►White Noise is a signal is approximately from 300 to whose energy is distributed 3,400 Hertz. uniformly among all frequen- 3. Press the Select button to acti- cies within a band of interest, vate the signal. which for the SoundStation2™ Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the...
  • Page 31: Specifications And Warranty Information

    Specifications and Warranty Information...
  • Page 32: Limited Warranty And Limitation Of Liability

    (30) days after Polycom receives the under normal use and service, for one year defective product, and Polycom will retain from the date of purchase from Polycom or risk of loss or damage until the item is its authorized reseller.
  • Page 33: Service Agreements

    Service Agreements If you purchased your product from a assistance or information on service Polycom Authorized Reseller, contact programs, please visit Polycom’s web- the Authorized Reseller for informa- site at www.polycom.com and select tion about service agreements appli- the Support menu.
  • Page 34: Fcc Rules

    Polycom Inc. could void the communications. However, there is user’s authority to operate the equipment. no guarantee that interference will not...
  • Page 35: Ring Equivalency Number (Ren)

    notify you in advance that temporary The telephone company may make  discontinuance of service may be re- changes to its facilities, equipment, quired. However if advance notice is operations or procedures that could not practical, the telephone company affect the operation of the equipment. will notify you as soon as possible.
  • Page 36: Exhibit J - Customer Information

    protection that the electrical ground terminal device provides an indication connections of the power utility, telephone of the maximum number of terminals lines and internal metallic water pipe allowed to be connected to a telephone system, if present, are connected together. interface.
  • Page 37: Ce Mark R & Tte Directive (Eu Only)

    EEC, 73/23/EEC1999/5/EC. A full copy keskeisten vaatimusten ja sen muiden tätä of the Declaration of Conformity can be koskevien säännösten mukainen. obtained from Polycom Ltd., 270 Bath Déclaration de Conformité Road, Slough, Berkshire, SL1 4DX, UK. Par la présente, Polycom Ltd, declare...
  • Page 38: Other Important Notices

    1999/5/CE. Överensstämmelseförklaring Polycom Ltd. förklarar harmed att denna SoundStation2 överensstämmer med de väsentliga kraven och övriga relevanta stadganden i direktiv 1999/5/EG. Other Important Notices Mains Powered POTs Voice Telephony Without Emergency 000 Dialing.
  • Page 39: Appendix A: Caller Id

    Appendix A: Caller ID SoundStation2™ needs to be config- If you need further information, please ured to match the Caller ID standard consult with your telephone service that is in use in your country. The fol- provider. lowing table is a guideline for choos- ing the correct setting.
  • Page 40 IVCi, LLC 180 Adams Avenue, Hauppauge, NY 11788 1-800-224-7083 Polycom ® , SoundStation ® , and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2004 Polycom, Inc. All Rights Reserved. 1725-16755-001 Rev. B...

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Soundstation 2

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