The pen function button doesn't work
•
You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.
•
The pen function button may be disabled. To enable it, open Motion Dashboard, then
tap Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the
checkbox next to "Use the pen button as a right-click equivalent. "
The eraser doesn't work
•
The eraser may not be enabled. You can use Tablet and Pen Settings window to enable
the eraser. See
not text.
On-screen instructions require me to press Enter or Esc, but I don't have a keyboard
•
Connect a keyboard to the tablet to continue.
The C5t/F5t responds to my finger but not my pen
•
The tablet may be configured to ignore pen input. To check, open Motion Dashboard,
then tap Pen & Tablet. Tap Touch Settings and tap the Digitizer Options tab. Set Input
mode to the recognize both touch and pen.
The C5t/F5t tablet is too sensitive to touch
•
Consider changing a touch setting so that you have to double-tap the display to enable
touch. Open Motion Dashboard, then tap Pen & Tablet. Tap Touch Settings and then
Auto mode.
The pointer on the screen doesn't align with the pen
•
The pen may need to be calibrated. Open Motion Dashboard, then tap Pen & Tablet,
and tap Calibrate digitizer. The calibration program begins. Don't touch the display
until the program has finished.
Ports and connectors issues
The tablet doesn't recognize the USB device
•
Windows® 7 may take a short time to recognize the USB device. Wait a few moments to
see if Windows® recognizes the device.
•
The device may not be connected properly. Check the connection and ensure it is
inserted properly into the USB port.
•
The correct driver might not be included with Windows® 7. Check the manufacturer's
website for a current driver.
The C5t/F5t is in its dock, but the tablet doesn't recognize any accessory devices, such
as the external disk drive or monitor
•
The C5t/F5t may not be fully seated in the dock. Remove it from the dock and then
replace it.
Chapter 4
Troubleshooting and FAQs
Adjusting pen settings
on page 23. The eraser works on digital ink only,
Troubleshooting 70
Need help?
Do you have a question about the C5t and is the answer not in the manual?