Operator Call Error - TransAct Printrex 980 Operator's Manual

Operator Call Error

"Operator call error" refers to an error that can be corrected. When an operator
call error occurs, printing stops and an error message and details on the error
are displayed on the "Printer Status" screen on the PC's monitor. When two or
more errors have occurred, error messages are displayed for individual errors.
When the cause of an operator call error has been remedied, printing starts
automatically.
The following table summarizes the error messages and corrective actions.
Code Detail Code
01: Upper Unit Open
01 01
02: Ink Tank Door Open
02 01
03: Maintenance Cartridge Door Open
03 01
04: Maintenance Cover Open
04 01
10: No Paper Error
10 01
10 02
11: Paper Length Error
11 02
13: Paper Jam Error
13 01
Item Description
Condition Upper Unit is opened.
Detected
Action Close Upper Unit
Condition Ink Tank Door is opened.
Detected
Action Close Ink Tank Door
Condition Maintenance Cartridge Door is opened.
Detected
Action Close Maintenance Cartridge Door
Condition Maintenance Cover is opened.
Detected
Action Close Maintenance Cover
Condition Paper is run out.
Detected
Action 1. Load paper.
2. Close Paper Guides (error cleared).
Condition Paper is not fed.
Detected
Action 1. Load paper.
2. Close Paper Guides (error cleared).
Condition Paper length is smaller than loaded print data.
Detected
Action 1. Load paper of correct size and close Paper
Guides (error cleared).
2. Cancel the job.
Service Utility > Printer Status > Cancel My
Printing Job
Condition TOF Sensor does not detect the trailing edge of
Detected paper during printing.
Action 1. Remove jammed paper around TOF Sensor.
100-11672 - Rev D
Appendix A: Ordering Genuine Ithaca Supplies
Page 207