Main Messages And Their Remedies - Oce cm5520 User Manual

Troubleshooting
4.10

Main messages and their remedies

Message
Originals left on original
glass.
Paper of matching size is not
available.
Select the paper size.
Load paper into the bypass
tray.
The original size cannot be
detected.
Select the paper size.
The image will not fit on se-
lected paper.
Change the direction of the
original.
Cannot be set with XXX.
The output tray has reached
its capacity.
Remove all paper from the
tray indicated by →.
Enter User Name and pass-
word, and then touch [Login]
or press the [Access] key.
Enter Account Name and
password, and then touch
[Login] or press the [Access]
key.
Your account has reached its
maximum allowance.
The part indicated by → is
open.
Ensure that it is properly
closed.
Install toner cartridge, and
close all doors.
Install the waste toner box
and close all doors.
Replenish paper.
cm5520
Cause
The document was left on the
original glass.
Paper of a suitable size is not
loaded in a paper tray.
Paper of a suitable size is not
loaded in the bypass tray.
À The document is not posi-
tioned correctly.
Á A document with a non-
standard size or with a size too
small to be detected is loaded.
The image does not fit in the
paper.
Functions that cannot be used
together are selected.
Since the maximum amount of
copies for the indicated finish-
er output tray has been ex-
ceeded, the machine is unable
to make copies.
User authentication settings
have been specified. Copies
cannot be made unless a user
name and its correct pass-
word are entered.
Account track settings have
been specified. Copies cannot
be made unless an account
name and its correct pass-
word are entered.
The limit on the number of
pages that can be printed has
been reached.
Since a machine door or cover
is open or an option is not in-
stalled correctly, the machine
is unable to make copies.
The indicated toner cartridge
is not installed correctly.
The waste toner box is not in-
stalled correctly.
The indicated tray has run out
of paper.
Remedy
Remove the document from
the original glass.
Either select paper of a differ-
ent size or load paper of a suit-
able size.
Load paper of the appropriate
size into the bypass tray.
À Position the document cor-
rectly.
Á Select the correct paper
size.
Load the document turned 90
degrees.
Make copies using only one of
the functions.
Remove all paper from the in-
dicated tray.
Type in your user name and
password. (See p. 1-43.)
Type in your user name and
password. (See p. 1-47.)
Contact the administrator of
the machine.
Make sure that all doors and
covers are closed and that all
options are installed correctly.
Reinstall the supplies or parts,
or contact your service repre-
sentative.
Load paper into the indicated
tray. (See p. 1-58, p. 1-63,
p. 1-65, and p. 1-67.)
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