Installing Hp Insight Remote Support Software; New And Changed Information In This Edition; Related Information; Typographic Conventions - HP Integrity Superdome 2 16-socket Service Manual

Installing HP Insight Remote Support Software

HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP
Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
your monitoring, 24x7 to ensure maximum system availability by providing intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product's service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport
To download the software, go to Software Depot:
http://www.software.hp.com
Select Insight Remote Support from the menu on the right.

New and changed information in this edition

The following additions and changes have been made for this edition:
The following information has been updated:
◦
Updated information in

Related information

The following documents provide related information:
HP Integrity Superdome 2 Onboard Administrator User Guide
HP Integrity Superdome 2 Onboard Administrator Command Line Interface User Guide
HP Integrity Superdome 2 Partitioning Administrator Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals

Typographic conventions

This document uses the following typographical conventions:
Command
Computer output
Ctrl-X
Key
"Electrical specifications" (page
A command name or qualified command phrase.
Text displayed by the computer.
A key sequence. A sequence such as Ctrl-X indicates that you must hold down the key labeled
Ctrl while you press another key or mouse button.
The name of a keyboard key. Return and Enter both refer to the same key.
23).
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