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HP Integrity Superdome 2 16-socket User Manual

Hp smart update manager 5.1 user guide.
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HP Smart Update Manager User Guide
This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server,
Linux, smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals experienced
with using firmware and software should implement the procedures.
HP Part Number: 613175-006a
Published: January 2013
Edition: 6a


Table of Contents

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   Summary of Contents for HP Integrity Superdome 2 16-socket

  • Page 1 HP Smart Update Manager User Guide Abstract This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server, Linux, smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals experienced with using firmware and software should implement the procedures.
  • Page 2 © Copyright 2009, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents 1 Introduction....................6 HP SUM overview........................6 Deploying HP SUM........................7 Running HP SUM.........................7 Deploying firmware for ProLiant servers using the Service Pack for ProLiant........9 HP SUM supported firmware for ProLiant servers..............10 Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD.....10 Deploying Integrity firmware bundles with HP SUM..............11 HP SUM supported firmware for Integrity servers...............11 Deployment modes......................11...
  • Page 4 3 Using scripts to deploy updates..............31 Command-line interface......................31 Command-line syntax......................31 Switch update commands....................31 Command-line arguments....................33 Component configuration for Windows components only............39 Command-line examples.....................40 Return codes........................41 Windows smart-component return codes................41 Linux smart-component return codes..................42 Linux RPM return codes.......................42 Input files..........................43 Input file format and rules....................43 File encoding........................44 Error reporting........................44 Input file parameters......................44...
  • Page 5 HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state............................67 Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported......................68 ProLiant G2, G5, and G6 Servers - After Upgrading to the May 201 1 (or Later) Revision of the System ROM, Special Steps Must Be Performed if it Is Necessary to Downgrade the System ROM to Revisions Earlier Than May 201 1......................68 6 Support and other resources..............69...
  • Page 6: Introduction

    1 Introduction HP SUM overview HP SUM is a technology included in many HP products for installing and updating firmware and software components on HP ProLiant and HP Integrity servers, enclosures, and options. HP SUM provides a GUI and a command-line scriptable interface for: Deployment of firmware for single or one-to-many ProLiant and Integrity servers and network-based targets such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.
  • Page 7: Deploying Hp Sum

    Deploying HP SUM The following sections discuss deployment from HP SUM. For more information on planning an update, see the HP ProLiant Firmware Management Best Practices Overview, HP ProLiant Firmware Management Best Practices Planning Guide, or HP BladeSystem ProLiant Firmware Management Best Practices Implementer Guide, available on the HP SUM documentation website at http://
  • Page 8 Scenario Description HP SUM command HP deliverable Interactive, graphical Use this scenario when you: Windows: Online: deployment on a local host Are not familiar with hpsum ◦ HP Smart Update Run HP SUM on the server command line tools Firmware DVD Linux: being updated.
  • Page 9: Deploying Firmware For Proliant Servers Using The Service Pack For Proliant

    Scenario Description HP SUM command HP deliverable Target2 -username Need to update all ◦ HP Integrity BL8x0c User1 -password enclosure firmware i2, rx2800 i2, and Superdome 2 Servers Need to target VMware Bundles for Windows host servers and Linux ◦ HP Service Pack for ProLiant Offline:...
  • Page 10: Hp Sum Supported Firmware For Proliant Servers

    HP SUM supported firmware for ProLiant servers Component Supported System ROM iLO 2 firmware Yes, both server-based and directly to the iLO Management NIC port Broadcom NIC firmware Intel NIC firmware NetXen NIC firmware, QLogic NIC firmware Yes, online PowerPIC firmware Yes, beginning with bundle 1.60 and later Smart Array controller firmware SAS and SATA hard drive firmware behind Smart Array...
  • Page 11: Deploying Integrity Firmware Bundles With Hp Sum

    For more information about deploying firmware on ProLiant servers, see the HP Service Pack for ProLiant User Guide on the HP SPP website at Deploying Integrity firmware bundles with HP SUM You can use HP SUM to deploy components delivered with the Integrity Server Bundles, or use HP SUM to pull updates from the web.
  • Page 12: Deployment Scenarios

    Term Definition firmware. You might need to reboot the target to activate the firmware. Offline In offline mode, the HP SUM boots a small Linux kernel and enables updates to occur on a single server. Only updates the local system Only uses a single repository NOTE: Some features of HP SUM that require the...
  • Page 13 temporarily disable BitLocker and does not cancel the flash, the BitLocker recovery key is needed to access the user data upon reboot. A recovery event is triggered if: You do not temporarily disable BitLocker before flashing the system BIOS when using the Microsoft BitLocker Drive Encryption.
  • Page 14 The following table describes TPM detection scenarios that you might encounter. Scenario Result If TPM is detected and enabled, the installation is not silent, A warning message appears. Select OK to continue. The and a system ROM must be updated. installation is not canceled.
  • Page 15: Using The Hp Sum Gui

    2 Using the HP SUM GUI Keyboard support The HP SUM GUI has accelerator keys that enable you to manage and control common tasks quickly. To ensure proper navigation, the following are a few reminders. Press ALT to see the task corresponding to the underlined letter. The accelerator keys work by pressing ALT + the underlined letter.
  • Page 16: Setting Proxy Server Options

    Current Repositories table The Current Repositories table displays: Name—This field displays the repository name. Select the repositories you want to use by clicking the checkbox next to the repository name. If you want to edit a repository, highlight the entire line to activate the Edit and Remove buttons. ◦...
  • Page 17: Using Multiple Repositories

    Select Server or Script. If you chose Server, enter the server IP Address and Port information. If you chose Script, enter the script location in one of the following ways: ◦ Click Detect Proxy to automatically add the default location of the configuration script.
  • Page 18: Editing The Repository

    Click Add Repository, and then choose Firmware Only, Software Only, or Both. You can choose the updates to use when you add or edit a repository. By default, HP SUM displays firmware and software updates. If you want to view which updates are being used in an existing repository, select the repository in the Current Repositories table, and then click Edit Repository.
  • Page 19: Downloading Components For Target Discovery

    software installed by the component. The configuration is stored within the component and is propagated to all targets. If the optional configuration data of a component is not provided and the component has not been installed previously, then default values for that configuration data are used.
  • Page 20: Selecting The Targets

    Selecting the targets The Select Targets screen automatically detects the local system running HP SUM and adds it to the targets list. To find new targets, click Find Targets or Add Single Target. For more information, “Finding and discovering targets” (page 22) “Adding a single target”...
  • Page 21: Inter-target Dependency

    Description—This field displays the description of the target. Type—This field displays the type of target (for example, iLO or Onboard Administrator). NOTE: For HP SUM to discover a Broadcom NIC during an online update, you must bring the NIC up in Linux. From a command line, enter # ifup ethx or # ifconfig ethx up. Inter-target dependency HP SUM finds potential targets by checking the OA host server list for all targets you add.
  • Page 22: Finding And Discovering Targets

    Finding and discovering targets Click Find Targets. Select IP Address Range, Port Address, or LDAP Scan for Remote Targets, and then click OK. IP Address–Enables you to search a range of IP addresses in IPv4 or IPv6 format. Enter the required address range information, click Search, select the target, and then click Add to List.
  • Page 23: Removing A Target

    Enter the root or administrator user name and password. Click OK after entering the information to exit this page. Removing a target Select a target, highlighting the entire line, and then click Remove Target. If you remove a target, HP SUM removes the target from any groups and any scheduled updates. Managing groups To add a new group: Enter a Group Name.
  • Page 24: Reviewing And Installing Updates

    Reviewing and installing updates This screen appears after HP SUM completes the dependency checks for each target. The status column notifies you whether each target has updates available, is ready to update, or if there are dependencies you need to resolve. On the Select Bundles or Select Components screen, you can select the devices on each target that you want to update.
  • Page 25: Installing Updates

    HP SUM adds an expansion box next to the most recent version of the component. To install an older version of the component, expand the list, and then select the older component version. NOTE: If you select individual components from the Select Unbundled Components list on the Select Bundles screen, these selections are also applied to the Select Components screen.
  • Page 26: Selecting Components

    Available Version—Displays the newest version available, if it is not active. Some updates require rebooting the target. If the target has not been rebooted, then the new version is installed, but not yet active. Optional—Displays links to actions you can perform to for the target. ◦...
  • Page 27: Selecting Devices

    Check each component that you want to update on the selected target. If there is a dependency failure, click Failed Dependency to see potential solutions for the component. NOTE: HP Integrity servers only: If you see an error that reads, "Mismatch Found" or "Mismatch Found Update Required", click the message to view the Select Devices screen.
  • Page 28: Viewing Firmware Mismatch Details (hp Integrity Servers Only)

    Table 1 View Firmware Details screen HP ProLiant servers HP Integrity servers SPP version Bundle version NIC version iLO version Fiberware version Power Monitor firmware version Component versions System firmware version Bundle version FPGA firmware version Bundle version NOTE: The bundle version is only displayed if all four firmware versions match a known bundle.
  • Page 29: Reboot Options

    Reboot options If you set the reboot options on the Review/Install Updates screen, they are set for all the targets. If you want to set the reboot options for only specific targets, click Select Bundles or Select Components for the target, and then click Reboot Options for the target. NOTE: For Superdome 2 servers, the reboot options are set for each partition on the Select Devices screen.
  • Page 30: Viewing A Report

    Choose the topic you want to view in the report. Topics that are not valid are grayed out. The Report name will be displayed next to the report selected once it is checked. Inventory Selections–Provides details of the contents in all selected repositories. Target Firmware–Provides firmware versions for the selected targets.
  • Page 31: Using Scripts To Deploy Updates

    3 Using scripts to deploy updates Command-line interface You can use the HP SUM command-line interface to script custom installations. Command-line syntax The general command-line syntax for HP SUM is as follows: hpsum [/h[elp]] [/?] [/f[orce]] [/f[orce]:bundle] [/f[orce]:rom] [/f[orce]:software] [/f[orce]:all ] [/g (/downgrade)] [/e (/rewrite) [/r[eboot]] [/reboot_message "reboot message"] [/reboot_delay timeout_in_seconds] [/reboot_always] [/s[ilent]] [/c[omponent] <component_to_install>] [/group "group_name"]...
  • Page 32 The following table shows what updates occur if no switches are currently installed. Command G7 and earlier servers Gen8 servers SNMP no switches /use_ams SNMP SNMP /use_snmp WBEM WBEM /use_wmi SNMP AMS and SNMP /use_ams/use_snmp WBEM AMS and WBEM /use_ams/use_wmi WBEM and SNMP WBEM and SNMP /use_wmi/use_snmp...
  • Page 33: Command-line Arguments

    Command G7 and earlier servers Gen8 servers AMS and SNMP /use_snmp AMS and WBEM /use_wmi AMS and SNMP /use_ams/use_snmp AMS and WBEM /use_ams/use_wmi AMS, SNMP, and WBEM /use_wmi/use_snmp AMS, SNMP, and WBEM /use_ams/use_wmi/use_snmp NOTE: G7 and earlier servers do not support AMS. Command-line arguments HP SUM recognizes the following command-line arguments, which you can use to pre-populate the GUI on the Source Selection and Review/Install Updates screens.
  • Page 34 Installation options Description Specifies which components to install. Components to install /c[omponent]<component_to_install> or can be specified with or without the /c[omponent] <component1_to_install> argument. <component2_to_install> If you are using the /c[omponent] argument, then only one component can specified with the argument. However, multiple /c arguments and components can be specified on the same line.
  • Page 35 Installation options Description The /user and /passwd arguments do not have any effect when you are attempting to access the file share. Use those arguments only when you are connecting to a target system. Specifies that the check box for Check on the /use_web Source Selection screen is selected.
  • Page 36 Installation options Description default repository and may downgrade drivers and firmware to the versions in the default directory as part of the installation operation. The express installation feature allows you to set a baseline and enforce it regardless of the currently installed version of drivers and firmware on the local server.
  • Page 37 Reboot options Description use this argument with the /reboot option, or the argument is ignored. Delays the reboot of the server for the length of time that /reboot_delay timeout_in_secs the timeout_in_seconds variable specifies. You must use this argument with the /reboot option, or the argument is ignored.
  • Page 38 Targets Description To update multiple VCs with different user names and passwords, or VCs with OAs that have different credentials, use the corresponding input files OAUID and OAPWD. Provides the password credential for OA associated with /_password VC specified with the "target" command-line parameter. Only one set of OA credentials can be specified with command-line parameters.
  • Page 39: Component Configuration For Windows Components Only

    Generating reports Description write-protected, you can find the report in the same directory as the HP SUM log files. Generates a report listing of the firmware installed and /firmware_report details of the target. The report is generated in HTML and XML with file names of HPSUM_Firmware_Report.html and fwreport.xml in the directory named HPSUM_Firmware_Report_<date>_<time>.
  • Page 40: Command-line Examples

    Command-line examples The following command-line parameter examples can be executed within these environments: Firmware: ◦ System ROM ◦ Smart Array controller ◦ Hard drives ◦ Software—later version of: ◦ HP Insight Diagnostics Online Edition for Windows Server 2003 (cp008097.exe) ◦ HP System Management Homepage (HP SMH) for Windows (cp008257.exe) HP SUM ◦...
  • Page 41: Return Codes

    /override_existing_connection /continue_on_error ServerNotFound /silent /logdir "Management_Server_Files" hpsum /target "Management Server1" /target "Management Server2" /target "Management Server3" /user administrator /passwd letmein /use_latest /allow_update_to_bundle /allow_non_bundle_components /force:all /override_existing_connection /continue_on_error ServerNotFound /silent /logdir "Management_Server_Files" Results: All software components and firmware components from the update bundle, cp008097.exe, and cp008257.exe were installed on Management Server1, Management Server2, and Management Server3.
  • Page 42: Linux Smart-component Return Codes

    Linux smart-component return codes Single-target servers: Error level Meaning The smart component was installed successfully. The smart component was installed successfully, but the system must be restarted. The installation was not attempted because the required hardware is not present, the software is current, or there is nothing to install.
  • Page 43: Input Files

    Input files HP SUM provides the ability to script the update of multiple, individual targets or groups of targets (HP ProLiant and Integrity servers and options) within a single operation through the input file functionality. To protect your credentials, use a secure server or a management console. To create an input file, use a text editor.
  • Page 44: File Encoding

    the variable USECURRENTCREDENTIAL to YES. You can supply login credentials for one or more hosts by using the variables UID and PWD. If you want to provide the variables at the beginning of a TARGETS section, use both of them. If you want to provide the variables in the middle of a TARGETS section, use one or the other to override the selected variable and continue using the active value for the remaining variable.
  • Page 45 Parameter Description Possible values Limit the list of components to be updated. Component names with file extensions COMPONENTSLIST (.exe, .rpm, or .scexe) Limit the list of bundle xml files to be Bundle file names BUNDLESLIST filtered. This is a filter switch and enables you to ALLOWUPDATEBUNDLE YES, NO install newer versions of components...
  • Page 46 Parameter Description Possible values Specifies that components that use SNMP USESNMP YES, NO protocol, are available to be selected for installation. These components are available for selection by default. When the /usesnmp parameter is used, and the /usewmi parameter is not used, the WMI components are optional.
  • Page 47 Parameter Description Possible values OmitComponent clears the affected components and proceeds with any updates that do not have dependency failures. Force attempts all updates, even if they have dependency failures. This parameter is the IP address or the IP address, DNS name HOST DNS name of a remote server, remote iLO NIC port, Virtual Connect Ethernet or...
  • Page 48 Parameter Description Possible values multiple locations separated by a space. (Applies to Linux PSP only.) Specifies an SNMP read/write community SNMP read/write community string CMAMGMTSTATIONROCOMMSTR string for a system with read-only access that serves as a management station. You can specify multiple strings separated by a space.
  • Page 49 Parameter Description Possible values HP Systems Management Homepage Up to five Linux groups, separated by ADMIN-GROUP (hpsmh) uses this parameter to set up spaces or semicolons, to enable security for the web server. (Applies to administrative access to the web services. Linux PSP only.) HP Systems Management Homepage uses Up to five Linux groups, separated by...
  • Page 50 Parameter Description Possible values access granted to local users. (Applies to provides full access to any user who has Linux PSP only.) access to the local console, without prompting for a user name or password. HP Systems Management Homepage uses TRUSTMODE TrustByCert—If you use this value, you this parameter to set up the trust...
  • Page 51 Parameter Description Possible values Allows the installation to proceed on a IGNOREWARNINGS YES, NO Superdome 2 target even when warnings Superdome 2 servers only are returned during analysis. This argument determines which UPDATETYPE ALL, COMPLEX, PARTITIONS Superdome 2 firmware is updated. Superdome 2 servers only Use this argument when the For example: DEVICELIST = npar1,...
  • Page 52 SILENT = YES [TARGETS] HOST = BL465C-01 HOST = [END] Example A host DNS is passed along with the user ID and password to use for the hosts in the group. DRYRUN = YES SILENT = YES [TARGETS] HOST = BL685cG6 UID = Bigboss2 PWD = password [END]...
  • Page 53: Reports

    [END] [TARGETS] HOST= UID=Userid PWD=password [END] [TARGETS] HOST= UID=Userid PWD=password [END] Example: Superdome 2 input files: IGNOREWARNINGS = TRUE [TARGET] HOST = UID = Userid PWD = password UPDATETYPE = PARTITIONS DEVICELIST = npar1, npar2, blade1/4, blade 1/5 REBOOTLIST = npar1, npar2 [END] Reports HP SUM generates three types of reports about the specified system or repository.
  • Page 54 Report type Description Report file information* This argument generates a report The following report file is generated: /dependency_report that lists failed dependencies for HPSUM_FailedDependency_Reports_<datatime>.xml all targets. or .html This argument generates a report The following report file is generated: /installed_report that lists all installed firmware, HPSUM_Installed_Report_<datatime>.xml or software, and driver versions...
  • Page 55: Advanced Topics

    4 Advanced topics Configuring IPv6 networks You can deploy to remote targets in IPv6-based networks for Windows and Linux target servers. Using HP SUM with IPv6 networks presents challenges for IT administrators. For Windows-based servers, to communicate with remote target servers, HP SUM uses either existing credentials or the user-provided user name and password to connect to the admin$ share.
  • Page 56: Configuring Ipv6 For Windows Server 2008

    IPv6 addresses can be passed to HP SUM in command line arguments or using the HP SUM user interface. In the HP SUM user interface, you can add a remote host on an IPv6 network by either entering the DNS name of the IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address.
  • Page 57: Network Ports Used By Hp Sum

    The only current limitation of HP SUM in a Linux IPv6 environment is that all remote target Linux-based servers must have the iptables-ipv6 RPM file installed. You can find the file on the distribution media for both Red Hat Enterprise Linux and Novell SUSE Linux Enterprise Server operating systems. HP SUM uses this file to open a port in the IPv6 firewall to communicate with the Linux system that runs HP SUM.
  • Page 58 Table 3 HP SUM Linux network ports Ports Description Port 22 Establishes a connection to the remote Linux server via SSH. For Integrity servers, HP SUM uses this port to discover target settings. A secure data port used to transfer information. Port 62286 Default for some internal communications.
  • Page 59: Troubleshooting

    5 Troubleshooting Recovering from an installation failure Collecting trace directories HP SUM generates a set of debug trace logs located in the %TEMP%\hp_sum directory on Windows systems. These files contain internal process and debug information, which can be useful in determining HP SUM failures.
  • Page 60: Recovering From A Discovery Failure

    Log Files Function Contains information of HP SUM discovery, installation <target>\hpsum_log.txt status and errors if any. Note: <Target> is the name of the target in the source selections screen. Contains the log data of the components. Hpsum_detail_log.txt Provides detailed information of execution of HP SUM hpsum_execution_log_<date>_<time>.log Stores persistent data on the user's system.
  • Page 61: Hp Sum Hangs During Discovery

    verified by entering net use at a command prompt. If a share to the target IP address \admin$ share exists, delete it, and then attempt the installation again. Ensure that the target IP address server’s admin$ share is accessible. Validate the target server can be accessed by entering net use x: \\<ip_address_or_dns_name>\admin$ for the target server IP address or DNS name.
  • Page 62: Recovering From A Blocked Program On Microsoft Windows

    Recovering from a blocked program on Microsoft Windows Configuring Windows firewall settings The Windows Security Alert popup appears when a program is blocked from accepting connections from the Internet or a network. To set the rules for the Windows Firewall and Security Policy, click Unblock, and then set your firewall settings to the following: Click Start Control Panel Administrative Tools Windows Firewall with Advanced Security Inbound Rules Remote Administration (NP-IN).
  • Page 63: Recovering A Lost Hp Sum Connection

    Do not run HP SUM in directories containing multi-byte characters in the path name. Recovering a lost HP SUM connection HP Smart Update Firmware DVD and SPP mounted using iLO virtual media When either iLO or NIC firmware are updated, the HP SUM connection might be lost. If this happens, it prevents the installation of components from continuing.
  • Page 64: Troubleshooting Hp Sum In Ipv6 Windows Server 2008 Environment

    You can always copy HP SUM to the target servers and execute using the local installation method. Troubleshooting HP SUM in IPv6 Windows Server 2008 environment To validate that the IPv6 network is configured correctly for HP SUM support, you must verify the following based on your operating system version.
  • Page 65: Microsoft Windows Displays A Found New Hardware Message

    Microsoft Windows displays a Found new hardware message During the discovery progress, HP SUM might display the following message: Found New Hardware. This message appears because one of the self-discovery components is loading a new driver and the Windows operating systems discovers it as a new piece of hardware. Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source If HP SUM reports non-matching systems errors when trying to build source Linux RPMs or installing...
  • Page 66: Hp Sum Fails On Windows Hosts Due To Mcafee Firewalls

    returned. HP SUM cannot determine which source RPMs go with which distribution because the RPMs do not contain any operating system information. To resolve this issue, ensure that you select the bundle for the operating system distribution on the Select Bundle screen for installation or remove the RPMs from the directory that are not applicable to the Linux distribution you are using.
  • Page 67: Hp Sum Prevents An Upgrade Of Virtual Connect Firmware If The Vc Health Is Invalid Or Bad Health State

    10. Click OK to ensure new firewall rules have been implemented. 1 1. Restart HP SUM. Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access. HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.
  • Page 68: Downgrade Of Proliant G6 Server Rom From 2010.03.30 Or Later To 2010.03.01 Or Earlier Using Hp Sum Is Not Supported

    To resolve the following issues, use VCSU to upgrade the firmware. Unhealthy Non-redundant Not part of a domain The user wants to select the order of deployment The user wants to back-up the configuration before flashing the VC firmware Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported When HP SUM is launched, all the available versions of ROM components in the repository are listed under the Updates to be installed section of the Select Items to be Installed screen.
  • Page 69: Support And Other Resources

    6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: Active Health System log (HP ProLiant Gen8 servers only) Download and have available an Active Health System log for 3 days before the failure was detected.
  • Page 70: Documentation Feedback

    Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to Include the document title and manufacturing part number. All submissions become the property of HP. Related information Documents HP Service Pack for ProLiant Release Notes HP Service Pack for ProLiant Server Support Guide HP Smart Update Manager User Guide HP ProLiant and Integrity Firmware Management Best Practices Overview...
  • Page 71: Typographic Conventions Typographic conventions Table 4 Document conventions Convention Element Blue text: Table 4 (page 71) Cross-reference links and e-mail addresses Blue, underlined text: Website addresses Bold text Keys that are pressed Text typed into a GUI element, such as a box GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Italic text...
  • Page 72 comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced.
  • Page 73: Documentation Feedback

    7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback ( Include the document title and part number, version number, or the URL when submitting your feedback.
  • Page 74: Acronyms And Abbreviations

    Acronyms and abbreviations Agentless Management Service CPLD complex programmable logic device domain name system FPGA Field Programmable Gate Array HP SUM HP Smart Update Manager Integrated Lights-Out IPDU intelligent power distribution unit Integrity Support Pack Monarch (primary) Onboard Administrator POST Power-On Self Test HP ProLiant Support Pack RBSU...
  • Page 75: Index

    Index advanced topics, editing hosts, arguments, errors Installation of components failed with 'Update returned an error' when installing Linux RPMs, blocked HP SUM, recovering from, Non-matching systems error reported when building bundle filter options source Linux RPMs or installing Linux RPMs built from Add Repository, source, Edit Repository,...
  • Page 76 Recovering from an installation failure, installation options, Reboot Options, introduction, reboot settings, IPv6 network configurations reboot, troubleshooting, Configuring IPv6 for Windows Server 2008, recovering from a failed system ROM upgrade Configuring IPv6 networks with HP SUM, Recovering from an installation failure, IPv6, troubleshooting related documentation, Troubleshooting HP SUM in IPv6 networks,...
  • Page 77 troubleshooting, repository, Trusted Platform Module, Trusted Platform Module (TPM) Trusted Platform Module, typographic conventions, version discrepancy issue, virtual media access, websites product manuals, Windows smart components, return codes,...

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