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Computer Associates BABWBN2900E20 - BRIGHTSTOR ARC BACKUP V9 CLIENT Manual

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CA ARCserve
Backup for
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Agent for VMware Guide
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Summary of Contents for Computer Associates BABWBN2900E20 - BRIGHTSTOR ARC BACKUP V9 CLIENT

  • Page 1 CA ARCserve Backup for ® Windows Agent for VMware Guide...
  • Page 2 This documentation and any related computer software help programs (hereinafter referred to as the “Documentation”) is for the end user’s informational purposes only and is subject to change or withdrawal by CA at any time. This Documentation may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA.
  • Page 3 CA Product References This documentation set references the following CA products: ® ■ Advantage™ Ingres ® ® ■ BrightStor ARCserve Backup for Laptops and Desktops ® ® ■ BrightStor CA-1 Tape Management ® ® ■ BrightStor CA-Dynam /B Backup for VM ®...
  • Page 4 ® ■ CA ARCserve Backup for Windows Agent for Microsoft SQL Server ® ■ CA ARCserve Backup for Windows Agent for Oracle ® ■ CA ARCserve Backup for Windows Agent for Sybase ® ■ CA ARCserve Backup for Windows Agent for VMware ®...
  • Page 5 Contact CA Contact Technical Support For online technical assistance and a complete list of locations, primary service hours, and telephone numbers, contact Technical Support at http://ca.com/support. Provide Feedback If you have comments or questions about CA product documentation, you can send a message to techpubs@ca.com.

  • Page 7: Table Of Contents

    Contents Chapter 1: Introducing the Agent Introduction ................... How to Administer Virtual Machines to Manage Backup Operations ........ How VMware Consolidated Backup Works ............VCB Limitations ................How the Agent Protects VMs that Reside on Local Storage and a SAN ......
  • Page 8 Filter VM Backup Data ................ How to Browse Restore Sessions .............. Restoring Data ................Restore File-Level Data ..............Restore Raw (Full VM) Level Data to ESX Server 3.0.x and ESX Server 3.5 Systems ... Restore Raw (Full VM) Level Data to ESX Server 3.5 and ESX Server 3i Systems Using the VMware Converter ................

  • Page 9: Chapter 1: Introducing The Agent

    Chapter 1: Introducing the Agent This section contains the following topics: Introduction (see page 9) How to Administer Virtual Machines to Manage Backup Operations (see page How VMware Consolidated Backup Works (see page 11) VCB Limitations (see page 13) How the Agent Protects VMs that Reside on Local Storage and a SAN (see page Introduction CA ARCserve Backup is a comprehensive storage solution for applications,...
  • Page 10 How to Administer Virtual Machines to Manage Backup Operations VCB lets you perform the following administrative tasks: ■ Take a snapshot of a VM and mount or export the backup data to one or more backup proxy systems and remove the load from the ESX Server system.

  • Page 11: How Vmware Consolidated Backup Works

    How VMware Consolidated Backup Works How VMware Consolidated Backup Works The agent lets you perform raw VM (full VM) and file level VM backups using a backup proxy system. The following diagram illustrates the network architecture for backing up VM images or files using a backup proxy system: Chapter 1: Introducing the Agent 11...
  • Page 12 How VMware Consolidated Backup Works When you deploy this architecture in your environment, consider the following: ■ Microsoft .NET Framework Version 2.0 or higher must be running on the backup proxy system. ■ If the VM resides on a SAN LUN, the LUN must be shared between the ESX Server system and the backup proxy system and have the same LUN number assigned.

  • Page 13: Vcb Limitations

    VCB Limitations VCB Limitations When you use VCB in your environment, consider the following limitations: ■ You cannot back up VMs with virtual disks that are physically compatible Raw Device Maps (RDM), Independent - persistent and Independent non- persistent disks. ■...

  • Page 14: How The Agent Protects Vms That Reside On Local Storage And A San

    How the Agent Protects VMs that Reside on Local Storage and a SAN How the Agent Protects VMs that Reside on Local Storage and a SAN The CA ARCserve Backup Agent for VMware lets you protect VMware-based data that resides on local storage and on a storage area network (SAN). For all data store types, the VMs must be accessible from the backup proxy system.

  • Page 15: Chapter 2: Installing And Configuring The Agent

    Chapter 2: Installing and Configuring the Agent This section contains the following topics: How to License the Agent for VMware (see page 15) Installation Prerequisites (see page 16) How to Install and Configure the Agent (see page 16) Install the Agent Using the Server Admin (see page 19) Set Up Backing Up ESX Server Systems Using a Backup Proxy System (see...

  • Page 16: Installation Prerequisites

    Installation Prerequisites Installation Prerequisites Before installing the agent, you must satisfy the following prerequisites: ■ Ensure your system requirements meet the minimum requirements needed to install the agent. For a list of requirements, see the readme file. ■ Ensure that you have Administrator privileges. ■...

  • Page 17: Register Vcb_Com.dll On 32-Bit Systems

    How to Install and Configure the Agent Register vcb_com.dll on 32-bit Systems If Microsoft .NET Framework 2.0 is present on your system before you install the agent, the installation process automatically registers the vcb_com.dll component while you install the agent. However, if Microsoft .NET Framework 2.0 is not present on your system when you install CA ARCserve Backup or you install Microsoft .NET Framework 2.0 after you install the agent, you must register the vcb_com.dll component manually.
  • Page 18 How to Install and Configure the Agent Important! You must register the vcb_com.dll component on the backup proxy system. To register vcb_com.dll on 64-bit systems 1. Open a Windows Command Line and change to the following directory: C:\WINDOWS\Microsoft.NET\Framework 2. After you change to this directory, change to the directory that is greater than Microsoft .NET Framework Version 2.0.

  • Page 19: Install The Agent Using The Server Admin

    Install the Agent Using the Server Admin Install the Agent Using the Server Admin The agent follows the standard installation procedure for CA ARCserve Backup system components, agents, and options. However, if you did not install the agent when you installed CA ARCserve Backup, you can use the Server Admin to install the agent.

  • Page 20: Configure Esx Server 3.0.2 Systems

    Set Up Backing Up ESX Server Systems Using a Backup Proxy System Configure ESX Server 3.0.2 Systems This topic describes how to configure the communication protocol on ESX Server 3.0.2 systems. To configure ESX Server 3.0.2 systems 1. Install ESX Server. For more information about ESX Server requirements, see the VMware ESX Server Installation guide on the VMware website.
  • Page 21 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 3. To set up backing up VMs through a VCB Backup Proxy using an ESX Server 3.0.2 system, configure one of the following communication protocols: https To use https as the communication protocol between the ESX Server system and the backup proxy system, copy the self-generated SSL certificate from the ESX Server system to the backup proxy system, and then install the certificate on the backup proxy system.
  • Page 22 Set Up Backing Up ESX Server Systems Using a Backup Proxy System http To use http as the communication protocol between the backup proxy system and the ESX Server system, you must configure the http protocol on the ESX Server system as follows in the config.xml file located at /etc/vmware/hostd/config.xml: a.

  • Page 23: Configure Esx Server 3.5 Systems

    Set Up Backing Up ESX Server Systems Using a Backup Proxy System 5. On the backup proxy system, open the Windows Registry Editor and access the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Create a new String Value and specify the following Value Name: VMwareAgentBaseMountPath Modify the Value Data for the string so that it specifies the path where you want the agent to temporarily mount the VM during the backup operation...
  • Page 24 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 2. Install VCB on the backup proxy system with the following environmental conditions: Windows 2003 Server (32-bit or 64-bit) must be the operating system ■ running on the backup proxy system. If the VMs that you want to back up reside on a SAN, the backup ■...
  • Page 25 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 7. On the backup proxy system, open the Windows Registry Editor and access the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Create a new String Value and specify the following Value Name: VMwareAgentBaseMountPath Modify the Value Data for the string so that it specifies the path where you want the agent to temporarily mount the VM during the backup operation...

  • Page 26: Configure Esx Server 3I Systems

    Set Up Backing Up ESX Server Systems Using a Backup Proxy System Configure ESX Server 3i Systems This topic describes how to configure the communication protocol on ESX Server 3i systems. To configure ESX Server 3i systems 1. Install ESX Server. For more information about ESX Server requirements, see the VMware ESX Server Installation guide on the VMware website.
  • Page 27 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 6. Use the vifs command to copy the proxy.xml file back to the ESX Server. The syntax for this command is as follows: vifs --server hostname --username username --put proxy.xml /host/proxy.xml 7.

  • Page 28: Configure Virtualcenter Server 2.0.2 Systems

    Set Up Backing Up ESX Server Systems Using a Backup Proxy System 10. Execute the ARCserve VMware Configuration Tool to populate the CA ARCserve Backup database with information about your VMware environment. Optionally, you can populate the ARCserve database using the ca_vcbpopulatedb command line utility.
  • Page 29 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 3. To set up backing up VMs through a VCB Backup Proxy and a VirtualCenter Server system, configure one of the following communication protocols: https To use https as the communication protocol between the VirtualCenter Server system and the backup proxy system, you must copy the self- generated SSL certificate from the VirtualCenter Server system to the backup proxy system, and then install the certificate on the backup proxy...
  • Page 30 Set Up Backing Up ESX Server Systems Using a Backup Proxy System http To use http as the communication protocol between the backup proxy system and the VirtualCenter Server system, you must configure the http protocol on the VirtualCenter Server system as follows in the vpxd.cfg file located at "C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\vpxd.cfg";...
  • Page 31 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 4. Install the CA ARCserve Backup Client Agent for Windows on the backup proxy system. 5. On the backup proxy system, open the Windows Registry Editor and access the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Create a new String Value and specify the following Value Name:...

  • Page 32: Configure Virtualcenter Server 2.5 Systems

    Set Up Backing Up ESX Server Systems Using a Backup Proxy System Configure VirtualCenter Server 2.5 Systems This topic describes how to configure the communication protocol on VirtualCenter Server 2.5 systems. To configure VirtualCenter Server 2.5 systems 1. Install ESX Server. For more information about ESX Server requirements, see the VMware ESX Server Installation guide on the VMware website.
  • Page 33 Set Up Backing Up ESX Server Systems Using a Backup Proxy System 7. On the backup proxy system, open the Windows Registry Editor and access the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA ARCserve Backup\ClientAgent\Parameters Create a new String Value and specify the following Value Name: VMwareAgentBaseMountPath Modify the Value Data for the string so that it specifies the path where you want the agent to temporarily mount the VM during the backup operation...

  • Page 34: Configure The Agent To Perform Full Backups In Full Vm (Raw) Mode And Daily Incremental And Differential Backups In File Mode

    Configure the Agent to Perform Full Backups in Full VM (Raw) Mode and Daily Incremental and Differential Backups in File Mode Configure the Agent to Perform Full Backups in Full VM (Raw) Mode and Daily Incremental and Differential Backups in File Mode The CA ARCserve Backup for Windows Agent for VMware r12 Service Pack 1 supports the capability to perform mixed mode backups.

  • Page 35: Populate The Ca Arcserve Backup Database Using The Arcserve Vmware Configuration Tool

    Populate the CA ARCserve Backup Database Using the ARCserve VMware Configuration Tool Populate the CA ARCserve Backup Database Using the ARCserve VMware Configuration Tool The ARCserve VMware Configuration Tool is a utility that populates the CA ARCserve Backup database with the information about the VMs on your ESX Server.
  • Page 36 Populate the CA ARCserve Backup Database Using the ARCserve VMware Configuration Tool 2. To start the ARCserve VMware Configuration Tool, browse to the Client Agent for Windows installation directory on the proxy system. By default, the Client Agent for Windows is installed in one of the following directories: 32-bit systems ■...
  • Page 37 Populate the CA ARCserve Backup Database Using the ARCserve VMware Configuration Tool 3. Complete the following fields: ARCserve Primary Server Details The following options apply to your primary server: Server (Name or IP)--Lets you specify the name or IP address of the ■...
  • Page 38 Populate the CA ARCserve Backup Database Using the ARCserve VMware Configuration Tool Miscellaneous Specify the following Miscellaneous options, as required, to populate the ARCserve database: Mount With the Mount option enabled, the configuration tool populates the database with the names of the VMs that are mountable. Note: If you run the configuration tool with the Mount option enabled, the utility takes longer to run because it performs a mount and unmount operation of each running VM.

  • Page 39: Populate The Ca Arcserve Backup Database Using The Ca_Vcbpopulatedb Command Line Utility

    Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility The ca_vcbpopulatedb utility is a data collection tool that lets you populate the CA ARCserve Backup database with information about the following: ■...
  • Page 40 Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility 3. There are two methods that you can use to run the utility. Choose one of the following methods to run this utility: Execute the command using the arguments described in the following ■...
  • Page 41 Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility -VCBMountableVM Gives you the following options: If you execute the ca_vcbpopulatedb command-line utility with this switch, you must run the utility on a backup proxy system. Without this switch, you can execute the vcbpopulatedb utility on the backup proxy system or any other Windows 2003 system where the CA ARCserve Backup Client Agent for Windows is installed.

  • Page 42: Create A Ca_Vcbpopulatedb Configuration File

    Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility More information: ca_vcbpopulatedb Utility Return Codes (see page 45) When to Populate the ARCserve Database (see page 46) Create a ca_vcbpopulatedb Configuration File You create a configuration file with details about the CA ARCserve Backup Primary server machine, the CA ARCserve Backup Primary user name, and so on.
  • Page 43 Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility -esxUserPass <ESXAdminPassword> Indicates the password for the ESXAdmin user. (Optional) -proto <https/http> Indicates the communication protocol between the backup proxy system and the ESX Server system or the VirtualCenter Server system.

  • Page 44: Examples

    Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility More information: ca_vcbpopulatedb Utility Return Codes (see page 45) When to Populate the ARCserve Database (see page 46) Examples The following are examples of syntax for the ca_vcbpopulatedb command: ■...

  • Page 45: Ca_Vcbpopulatedb Utility Return Codes

    Populate the CA ARCserve Backup Database Using the ca_vcbpopulatedb Command Line Utility ca_vcbpopulatedb Utility Return Codes The ca_vcbpopulatedb utility generates return codes are written to a log file named ca_vcbpopulatedb.log. The log is created in the Client Agent for Windows installation directory after the ca_vcbpopulatedb utility execution is finished.

  • Page 46: When To Populate The Arcserve Database

    When to Populate the ARCserve Database When to Populate the ARCserve Database You should populate the CA ARCserve Backup database using the ARCserve VMware Configuration Tool or the ca_vcbpopulatedb command line utility periodically to ensure that the CA ARCserve Backup database contains up-to- date information about the VMs and volumes in an ESX Server system.

  • Page 47: More Information

    Configure the Agent to Protect VMs that Reside on a SAN To configure the agent to protect VMs that reside on a SAN 1. From the backup proxy system, browse to the following directory: C:\Program Files\CA\ARCserve Backup Client Agent for Windows 2.

  • Page 48: Uninstall The Agent

    Uninstall the Agent Uninstall the Agent The Agent for VMware is an ARCserve primary and stand-alone server-based installation. You must use the CA ARCserve Backup Server Admin to uninstall agents and options of this type. Note: The Agent for VMware does not appear in the Windows, Control Panel, Add or Remove Programs application.

  • Page 49: Chapter 3: Backing Up And Restoring Data

    Chapter 3: Backing Up and Restoring Data This section contains the following topics: How to Browse Backup Volumes (see page 49) Backup Modes (see page 51) Back Up Data (see page 53) Filter VM Backup Data (see page 56) How to Browse Restore Sessions (see page 57) Restoring Data (see page 59)
  • Page 50 How to Browse Backup Volumes The following screen illustrates the Backup Manager window with the Source tab displayed. The VMware VCB Systems object is expanded to display the names of the VMware VCB Systems, the backup proxy systems, the ESX Server or the VirtualCenter Server systems, and the VM volumes contained in the Windows operating system.

  • Page 51: Backup Modes

    Backup Modes Backup Modes The following screen illustrates the Backup Manager window with the Source tab displayed. The VMware VCB Systems object is selected and expanded to the VM level. When you select and right-click a Windows VM, the context menu opens as follows: To specify a backup mode for the job, select Local Options from the pop-up menu.
  • Page 52 Backup Modes The Backup Mode dialog lets you specify a backup mode for the job. You can back up data that is stored on a VM using the following options: File Mode Lets you perform the following actions: Back up files and directories contained in VM that is running a VMware ■...

  • Page 53: Back Up Data

    Back Up Data Back Up Data The process for backing up data is identical to that of backing up any file, volume, or node. Note: For information about the limitations of backing up with VCB, see Backup and Restore Limitations (see page 68).
  • Page 54 Back Up Data 8. To specify global filters, click Filter on the toolbar. The Filter dialog opens. Note: For more information about filtering VM data, see Filter VM Backup Data (see page 56). For more information about specifying filters, click the Help button on the Filter dialog.

  • Page 55: How The Agent Supports The Preflight Check Utility

    Back Up Data More information: How VMware Consolidated Backup Works (see page 11) How to Browse Backup Volumes (see page 49) VCB Backup and Restore Limitations (see page 68) How the Agent Supports the Preflight Check Utility The preflight check (PFC) utility lets you run vital checks on the CA ARCserve Backup server and agents to detect conditions that may cause backup jobs to fail.

  • Page 56: Filter Vm Backup Data

    Filter VM Backup Data Filter VM Backup Data If the VM is running a VMware-supported Windows operating system, and you are performing a file mode backup, you can filter VM backup data. This mechanism lets you perform the following tasks: ■...

  • Page 57: How To Browse Restore Sessions

    How to Browse Restore Sessions How to Browse Restore Sessions You use the same process to restore data contained in a VM as that of restoring from any other physical server. Note: For more information about restoring data, see the Administration Guide or the online help.
  • Page 58 How to Browse Restore Sessions When you select the Restore by Tree option on the Source tab in the Restore Manager, the VM backups performed in raw (full VM) mode display as VMware Raw Image. When you perform file mode backups, the corresponding volumes in the VM will display.

  • Page 59: Restoring Data

    Restoring Data The session properties section of the Restore Manager window displays the following information about the VMware backup data: VMware Proxy Indicates the name of the backup proxy system that was used to back up this VM. VMware ESX Server Indicates the name of the ESX Server or the VirtualCenter Server system from which the VM was running when the backup job was submitted.
  • Page 60 Restoring Data To restore file level data 1. Open the Restore Manager, click the Source tab, and select the Restore by Session method from the drop-down list. 2. Browse to the media and select the session that you want to restore as illustrated by the following screen: 60 Agent for VMware Guide...
  • Page 61 Restoring Data 3. Click the Destination tab. Click the Restore files to their original locations check box to restore the files to their original location. To restore files to their original location, the Client Agent for Windows must be installed on the VM. If the Client Agent for Windows is not installed on the VM, you can restore the data to any location and then copy the data manually to the VM using a network filesystem share.

  • Page 62: Restore Raw (Full Vm) Level Data To Esx Server 3.0.X And Esx Server 3.5 Systems

    Restoring Data Restore Raw (Full VM) Level Data to ESX Server 3.0.x and ESX Server 3.5 Systems This section describes how to restore raw (full VM) sessions to ESX Server 3.0.x and ESX Server 3.5 systems. When the operating system that is running on the VM is not a VMware- supported Windows-based operating system, you must perform a raw (full VM) level backup of a VM.
  • Page 63 Restoring Data ■ You cannot restore raw (full VM) level backup data that was backed up from a Windows or non-Windows VM at file level granularity. The Restore Manager only displays session-level details. Chapter 3: Backing Up and Restoring Data 63...
  • Page 64 Restoring Data ■ To restore the raw (full VM) backups, you must select the VMware Raw Image object in the Restore by Tree view. By default CA ARCserve Backup restores the most recent version of the backup data. To restore data from a different backup of that VM, you must click Version History and then select the version of the backup data that you want to restore.
  • Page 65 Restoring Data To restore raw (full VM) level data to ESX Server 3.0.x and ESX Server 3.5 systems 1. Open the Restore Manager window, click the Source tab and select Restore by Session from the drop-down list. Browse to and select the raw (full VM) session that you want to restore. 2.
  • Page 66 Restoring Data 4. After the backup directory of the VM is present in its original ESX Server system (where the VM was present) or in a remote server system, you can use the VMware provided vcbrestore command line utility to restore the VM.

  • Page 67: Restore Raw (Full Vm) Level Data To Esx Server 3.5 And Esx Server 3I Systems Using The Vmware Converter

    Restoring Data Restore Raw (Full VM) Level Data to ESX Server 3.5 and ESX Server 3i Systems Using the VMware Converter This section describes how to restore raw (full VM) sessions to ESX Server 3.5 and ESX Server 3i systems using the VMware Converter. To restore raw (full VM) level data to ESX Server 3.5 and 3i systems 1.

  • Page 68: Vcb Backup And Restore Limitations

    VCB Backup and Restore Limitations VCB Backup and Restore Limitations The following limitations govern VCB backup and restore operations: ■ You cannot browse to the file level in a VM. The ca_vcbpopulatedb utility populates the CA ARCserve Backup database with information to the volume level. ■...
  • Page 69 VCB Backup and Restore Limitations ■ Due to limitations in the physical and logical mapping of the volumes in the CA ARCserve Backup database, the Merge Utility does not support performing a sequential merge. If you need to merge data about VMware sessions into the CA ARCserve Backup database, you can merge the catalog data.

  • Page 71: Appendix A: Troubleshooting

    Appendix A: Troubleshooting This section contains the following topics: VM Mount Operation Fails (see page 71) VM Unmount Operation Fails (see page 73) The ARCserve VMware Configuration Tool or the ca_vcbpopulatedb Utility Fails (see page 73) VM Mount Operation Fails Valid on Windows platforms.
  • Page 72 VM Mount Operation Fails Reason 3: VM has become temporarily unmountable. Action 3: Run vcbMounter utility for the VM on the backup proxy system, if the VM has become temporarily unmountable. You can run the utility using the command-line by navigating to the directory where VMware VCB framework is installed.

  • Page 73: Vm Unmount Operation Fails

    VM Unmount Operation Fails VM Unmount Operation Fails Valid on Windows platforms. Symptom: On a VM, an unmount operation fails after a successful mount operation. Solution: An unmount operation can fail under the following conditions: ■ The mount path is not correct. ■...
  • Page 74 The ARCserve VMware Configuration Tool or the ca_vcbpopulatedb Utility Fails To remedy this problem, complete the following steps: 1. Ensure that Microsoft .NET Framework, Version 2.0 or higher, is installed and running on the backup proxy system. 2. Open a .NET Command Prompt and change to the Client Agent for Windows installation directory.

  • Page 75: Index

    Index using the ARCserve VMware Configuration Tool • 35 using the Command Line • 39 Administer Virtual Machines • 9 Preflight Check Utility • 55 Agent install • 16, 19 licensing • 15 Preflight Check Utility • 55 Restore Data uninstall •...

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