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Related Manuals for Computer Associates ETRAVE7005BPUE - UPG ETRUST ANTIVIRUS.V7 05-NODE
Summary of Contents for Computer Associates ETRAVE7005BPUE - UPG ETRUST ANTIVIRUS.V7 05-NODE
- Page 1 ™ eTrust EZ Antivirus v7 User Guide...
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Page 2: Table Of Contents
Overview This guide is designed to help you become familiar with the basic functionality of EZ Antivirus version 7. This guide is not intended to replace any of the official EZ Antivirus documentation which is available from our web site, or from within the product help. For more information about EZ Antivirus, please visit http://www.my-eTrust.com/ Table of Contents Installation..........................3... -
Page 3: Installation
Installation Please close all other Windows programs before installation as they may interfere with the installation process. If you already have another antivirus product loaded you must disable its real-time protection (background checking) before installation. If you are not currently connected to the Internet, it is recommended that you do so at this time in order to complete the installation. - Page 4 • The Installation Location screen will appear. This screen will display the default installation folder in which EZ Antivirus will be installed to. If you wish to change the installation folder, enter the required folder in the field provided, or select the Browse button to choose a folder.
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Page 5: The Ez Antivirus Program Window
Antivirus’ real-time protection can be loaded for the first time. Click the OK button to re- start. • The EZ Antivirus installation is now complete. The EZ Antivirus Program Window The interface, or program window, is divided into: the selection tabs, located on the top of the window, the buttons, located within the tab selected, and the Antivirus Protection Status, which is displayed in all tabs at the bottom of the window. -
Page 6: The Selection Tabs
Popup Help ‘Popup’ context sensitive help on all aspects of the various program windows can be obtained by clicking on the ? symbol in the top right hand side of the dialog (when available), then clicking on the field or item you wish to learn more about. Popup help symbol The Selection Tabs The selection tabs are used to view the various components of EZ Antivirus. -
Page 7: The Buttons
The Tools Tab The Tools tab allows you to view and perform actions on quarantined items, view log files and create and send a system report to my-eTrust Customer Support. The Tools Tab Window contains the following buttons: • Quarantined Items •... -
Page 8: Scan Settings
Scan Settings When you click on the Scan Settings button, a dialog box will appear containing all the options for configuring your virus scanning. Update Antivirus When you click the Update Antivirus button, EZ Antivirus will automatically connect to the download web site, and proceed to download a Virus Update. -
Page 9: Antivirus Protection Status
System Report When the System Report button is clicked, an application will start allowing you to send a report about your computer to my-eTrust Customer Support. This feature should only be used if you are experiencing a problem with the software, and Customer Support have requested your report. Antivirus Protection Status When running EZ Antivirus, you will notice at all times, either a tick, cross, clock or exclamation mark at the bottom of the main program window. -
Page 10: On-Demand Scanning
On-demand Scanning EZ Antivirus functions in three main ways to detect viruses. These are: Real-time scanning, email scanning, and on-demand scanning. On-demand scanning occurs in a variety of ways: • When you open EZ Antivirus and click the Scan My Computer button, from the Virus Scanning tab. -
Page 11: Schedule A Scan
Detections If a virus is detected when performing an on-demand scan, the infection will be displayed in the scan results table (see below). All scans performed by the on-demand scanner are also logged. The scan results include three pieces of information: •... - Page 12 The following options are included in the Schedule Scan Settings dialog box: Do not run any scheduled scans This option is selected by default. When selected, no scheduled scan will take place. Run a scheduled scan of all files and folders If you enable this option, the scheduled scan will be enabled.
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Page 13: Selective Scanning
Selective Scanning The on-demand scan can be ran easily, on all files and folders by using the Scan My Computer feature described above. If however, you wish to select certain files and folders to be scanned individually, you can use the Selective Scanning feature. Scan Files or Folders To access selective scanning, click the Selective Scanning button located on the Virus Scanning tab. -
Page 14: Scan Settings
Scan Settings The Scan Settings dialog box has three main functions. Firstly, it allows you to enable or disable the real-time and email scanners. Secondly, it allows you to choose the actions you wish to occur when dealing with infected items (cleaning and quarantining). The Scan Settings dialog box also allows you to set up a list of items to be excluded from both the on-demand and real-time scans. -
Page 15: Scanning Exclusions
Scanning Exclusions If you click the Scan Settings button, located on the Scan My Computer tab, you will notice on the right hand side of the dialog box an Exclusions column and two buttons allowing you to Modify. These buttons allow you to enable a list of items to be excluded from the on-demand and real- time scanners. -
Page 16: Real-Time Protection
Real-time Protection EZ Antivirus automatically checks all files accessed, and all incoming email messages for viruses. Throughout this chapter, the term real-time protection applies to real-time file and email scanning. The real-time protection is the most vital antivirus component. It is actively scanning all your files and emails in the background as you use your computer. -
Page 17: Disabling And Snoozing Real-Time Protection
The following headings are displayed in the Infection Report window: • Filename: Displays the name and path of the infected item that was detected. • Infection: Gives the name of the virus that was detected. You will notice that this is in the form of a hyperlink. -
Page 18: Ez Antivirus Updates
Enter the number of minutes (1-999) that you wish to suspend or snooze your protection, the simply click Snooze. At the end of this time your antivirus protection will be automatically re- activated. At any stage of the snooze activation, the Snooze option can be accessed by right-clicking the tray icon (which is next to the clock). - Page 19 The Update Tray Icon When the update is running, it will be represented by a small tray icon, at the bottom right-hand side of the screen, next to the clock: Tray Icon indicating update is currently in progress If you hover your mouse over the icon, details about the update progress are displayed. If you double-click the tray icon, the Update Progress window is displayed.
- Page 20 The Update Progress Window The Update Progress window is also displayed when the update is running. If you can’t see the window, double-click the update tray icon (mentioned above). The Update Progress window displays all the information relevant to the update process. This includes the status of the update, the progress - measured in kB and percentage, and the speed of the download measured in kB per second.
- Page 21 Automatically connect to the Internet if I am not already online: If you connect to the Internet using a modem, you can instruct EZ Antivirus to dial your default connection to perform the update. Proxy Settings A proxy server is the computer that you may need to connect to for access to the Internet. If you require a proxy server, the program will automatically try to find these details from your browser.
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Page 22: Quarantined Items
Use these proxy server settings: Try using the Automatically detect proxy server settings option first. If this does not allow you to update, you will need to find your proxy server details and enter them in the fields supplied below this group of options. Your ISP (Internet Service Provider) or network administrator can supply you with your proxy server details. -
Page 23: Log Files - The Log Viewer
• Restore - Replaces the infection to it's original location without any attempt to clean it. Note that the real-time protection, if enabled, may instantly redetect the infection upon replacement. • Remove - Removes the selected item from the quarantined items list. •... -
Page 24: The System Report
Shared Folders • Printers • Display Adapters • Network Adapters • Certain System DLL's • Computer Associates Registry Keys • Windows Startup and other relevant Registry Keys • Uninstall Information • Services • Product Installation Path • Various files may also be sent with the report. -
Page 25: The Ez Antivirus Tray Icons
occurrence or any virus which you may believe to be associated with the problem can be entered. Once the information has been entered in the above fields, you can view the report. Use the Display Report button to view it. It will be displayed in your default text editor (eg: Notepad). - Page 26 Tray Out of Date Warning EZ Antivirus also monitors the age of the Virus Updates, so that users are automatically warned if the software has not been updated for some time. This prevents vulnerability to new viruses and ensures a current version is installed at all times. If the software has not performed a Virus Update for 7 days, the exclamation mark tray icon will be displayed: If the software has not performed a Virus Update for one month,...
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