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TROUBLESHOOTING
First try the solutions suggested
here and possibly avoid the cost
Dishwasher
is not operating
properly
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the "Cycle Selection
Charts."
Is there power to the dishwasher?
Has a household fuse
blown, or has a circuit breaker tripped?
Has the motor stopped due to an overload? The motor
automatically
resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several
seconds during the wash cycle.
START/RESUME
light is flashing
Was the door opened during the cycle, or was the power
interrupted? The Start/Resume
light will flash when the door
is opened during a cycle, or may flash if the power is
interrupted.
Press START/RESUME to resume the cycle.
Make sure the door is fully closed and latched.
NOTE: On top control models, if the door is not closed within
3 seconds of pressing Start/Resume,
press START/RESUME
again.
Clean light is flashing
The dishwasher
has malfunctioned.
Call for service to check
heater circuit.
Dishwasher will not fill
Is the overfill protection float able to move up and down
freely? Press down to release.
Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water. Refer to the
"Dishwasher Efficiency Tips" section.
A delay automatically
occurs in some wash and rinse cycles
until the water reaches the proper temperature.
Water remains in the dishwasher
Is the cycle complete?
Detergent remains in the covered section of the
d ispenser
Is the cycle complete?
Is the detergent lump-free?
Replace detergent if necessary.
of a service call...
White residue on the front of the access panel
Was too much detergent used? Refer to the "Detergent
Dispenser" section.
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in the section "Spotting and filming on
dishes."
Condensation
on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop?
Moisture from
the vent in the dishwasher
console can form on the counter.
Refer to the Installation Instructions for more information.
Bottom rack does not fully slide into the dishwasher
Check to see if items loaded for TURBOZONE
TM
wash option
have shifted. Reload to keep items from interfering with spray
jets or spray arm. (See "Loading Bottom Rack.")
Dishes are not completely
clean
Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the "Dishwasher
Loading" section.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the "Dishwasher Efficiency
Tips" section.
Did you use the correct amount of fresh detergent? Use
recommended
dishwasher detergents only. Refer to the
"Detergent Dispenser" section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Do you have hard water? You may need to increase the
amount of detergent you are using. Refer to the "Detergent
Dispenser" section. Also, you may need to switch to a
detergent with a phosphorus
content of 8.7%.
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and
cans? If you wash bottles and cans in your dishwasher, check
for labels clogging the pump or spray arm.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. A booster
pump on the water supply can be added if pressure is
too low.
Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended
dishwasher
detergents only.
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   Also See for KENMORE Elite Ultra Wash 665.1628 Series

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