Kenmore Top-mount Refrigerator Use & Care Manual page 22

Off-taste, odor or gray color in the ice Water flow from the dispenser decreases noticeably
• Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
Has food in the refrigerator been wrapped properly? See
"Refrigerator Features."
Do the freezer and ice bin need to be cleaned? See
"Cleaning."
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?.
Gray or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly, at least 2 to 3 gal. (8 to 12 L) or
5 minutes initially. Discard discolored ice.
The water dispenser will not operate properly
Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gal. (8 to 12 L) of water. This will
take approximately 5 minutes and will help clear air from the
line. Additional flushing may be required in some households.
See "Water Dispenser."
Is the water shutoff valve not turned on or the water line
connected at the source? Be sure the water shutoff valve is
turned on and the water source is connected to the
refrigerator. See "Connect the Water Supply."
Is the water shutoff valve clogged or incorrectly installed?
See "Connect the Water Supply." If clogging or installation is
not a problem, call for service or contact a plumber.
Is there a kink in the home water source line? If you find or
suspect a kink in the water line, contact a licensed, qualified
plumber.
Is there a water filter installed on the refrigerator?. The
filter may be clogged or incorrectly installed. First, check the
filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
Is the refrigerator door closed completely? Close the door
firmly. If it does not close completely, see "The doors will not
close completely" later in this section.
Have you recently removed or reversed the doors? Make
sure the water dispenser wire/tube assembly has been
properly reconnected at the bottom of the refrigerator door.
See "Refrigerator Doors."
Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements."
Is there a water filter installed on the refrigerator?. The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge. See "Water Filtration
System." Operate the dispenser. If the water flow increases
noticeably, your filter is full and needs to be replaced.
Water leaking from the dispenser system
Is the glass not being held under the water dispenser long
enough? Hold the container under the water dispenser 2 to
3 seconds after releasing the dispenser lever. Water may
continue to dispense during this time.
Is the dispenser dripping between uses? The water
filtration system may have air in the lines, causing water to
drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within
24 to 72 hours.
Is there water on the floor near the base grille? Make sure
the water dispenser tube connections, at the bottom of the
refrigerator door, are fully tightened. See "Refrigerator
Doors."
The dispenser water is not cool enough
• Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
• Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
• Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control.
Temperature is too warm
Are the air vents blocked in either compartment? This
prevents cold air movement between the compartments.
Move objects away from the air vents. See "Ensuring Proper
Air Circulation" for air vent locations.
Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
Has a large amount of food just been added to the
refrigerator or freezer?. Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
Are the controls set correctly for the surrounding
conditions? See "Using the Control(s)," depending on your
model.
Is the refrigerator not cooling? For models with digital
controls, turn the refrigerator off and then back on again to
reset. See "Using the Control(s)." if this does not correct the
problem, call for service.
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