Memory Problems; A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears - Dell Vostro 220s Service Manual

A program crashes repeatedly

NOTE:
Most software includes installation instructions in its documentation or on a CD or DVD.
Check the software documentation —

A program is designed for an earlier Windows operating system

Run the Program Compatibility Wizard —
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system
environments.
1. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next.
2. Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista
operating system environments.
1. Click Start ® Control Panel® Programs® Use an older program with this version of Windows.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.

A solid blue screen appears

Turn the computer off —
press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Other software problems

Check the software documentation or contact the software manufacturer for troubleshooting information —
Ensure that the program is compatible with the operating system installed on your computer.
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software
documentation for information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
Back up your files immediately
Use a virus-scanning program to check the hard drive, CDs, or DVDs
Save and close any open files or programs and shut down your computer through the Start menu

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that
shipped with your computer. For additional safety best practices information, see the Regulatory
Compliance Homepage at www.dell.com/regulatory_compliance.
If you receive an insufficient memory message —
If necessary, uninstall and then reinstall the program.
If you are unable to get a response by pressing a key on your keyboard or moving your mouse,