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Dell Vostro 220s DCSCSF Setup And Quick Reference Manual

Dell desktop computer setup and quick reference guide.
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Dell™ Vostro™ 420/220/220s
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the Dell Technology Guide at support.dell.com.
Models: DCSCLF, DCSCMF, DCSCSF
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Table of Contents

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   Summary of Contents for Dell Vostro 220s DCSCSF

  • Page 1 For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models: DCSCLF, DCSCMF, DCSCSF w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2: Macrovision Product Notice

    Trademarks used in this text: Dell, the DELL logo, Vostro, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Celeron, Pentium, Core2 Duo, and Core2 Quad are registered trademarks of Intel Corporation in the U.S.
  • Page 3: Table Of Contents

    Vostro 220 Back View Vostro 220 Back Panel Connectors Vostro 220s Front View .......
  • Page 4 Vostro 220s Back View Vostro 220s Back Panel Connectors Specifications Troubleshooting Tools Power Lights Beep Codes Error Messages System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics Troubleshooting Tips Power Problems Memory Problems Lockups and Software Problems Dell Technical Update Service...
  • Page 5 Restoring Your Operating System Using Microsoft Using Dell™ Factory Image Restore Using the Operating System Media Getting Help ..... . .
  • Page 6 Contents...
  • Page 7: Finding Information

    • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on...
  • Page 8 Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft ® Windows ® License Label Your Microsoft Windows License is located on your computer.
  • Page 9: Setting Up Your Computer

    Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: Some devices may not be included if you did not order them.
  • Page 10 Setting Up Your Computer...
  • Page 11 2 Connect a USB device, such as a keyboard or mouse. 3 Connect the network cable. Setting Up Your Computer...
  • Page 12 4 Connect the modem. 5 Connect the power cable(s). Setting Up Your Computer...
  • Page 13 6 Press the power buttons on the monitor and the computer. 7 Connect to your network. desktop computer with network adapter cable or DSL modem desktop computer with USB wireless adapter wireless router Internet service USB wireless adapter Setting Up Your Computer...
  • Page 14: Installing Your Computer In An Enclosure

    Before installing your computer in an enclosure, read the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: The operating temperature specifications indicated in this document reflects the maximum ambient operating temperature. The room ambient temperature needs to be a consideration when you install your computer in an enclosure.
  • Page 15 • If your computer is installed in a corner on a desk or under a desk, leave at least 5.1-cm (2-in) clearance from the back of the computer to the wall to permit the airflow required for proper ventilation. Setting Up Your Computer...
  • Page 16: Connecting To The Internet

    NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
  • Page 17: Transferring Information To A New Computer

    NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. ®...
  • Page 18: Microsoft Windows ® Xp

    ® Microsoft Windows Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer.
  • Page 19 4 On the Which computer is this? screen, click Old Computer→ Next. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next.
  • Page 20 #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer ®...
  • Page 21: About Your Computer

    About Your Computer Vostro 420 Front View optical drive optional optical-drive bays (2) microphone connector headphone connector drive-activity light drive bay front panel (open) USB 2.0 connectors (4) IEEE 1394 connector (optional) power button, power light media card reader (optional) About Your Computer...
  • Page 22: Vostro 420 Back View

    Vostro 420 Back View power cord connector security cable/padlock rings back-panel connectors voltage selector switch About Your Computer power-supply vent expansion card slots power-supply light...
  • Page 23: Vostro 420 Back Panel Connectors

    Vostro 420 Back Panel Connectors PS/2 mouse connector USB 2.0 connectors (2) network adapter connector line-in connector microphone connector eSATA connector serial connector (9-pin) VGA connector link integrity light network-activity light line-out connector USB 2.0 connectors (4) display port PS/2 keyboard connector About Your Computer...
  • Page 24: Optical Drive

    Vostro 220 Front View optical drive optional optical-drive bay IEEE 1394 connector (optional) microphone connector drive-activity light About Your Computer drive bay front panel (open) USB 2.0 connectors (4) headphone connector power button, power light media card reader (optional)
  • Page 25: Vostro 220 Back View

    Vostro 220 Back View power cord connector security cable/padlock rings back-panel connectors voltage selector switch power-supply vent expansion card slots power-supply light About Your Computer...
  • Page 26: Microphone Connector

    Vostro 220 Back Panel Connectors PS/2 mouse connector link integrity light network-activity light line-out connector USB 2.0 connectors (4) PS/2 keyboard connector About Your Computer VGA connector network adapter connector line-in connector microphone connector serial connector...
  • Page 27: Vostro 220s Front View

    Vostro 220s Front View media card reader (optional) USB 2.0 connectors (2) microphone connector optical drive power button, power light headphone connector drive-activity light About Your Computer...
  • Page 28: Vostro 220s Back View

    Vostro 220s Back View security cable/padlock rings power connector power supply light back-panel connectors About Your Computer voltage selector switch power supply vents expansion card slots...
  • Page 29: Vostro 220s Back Panel Connectors

    Vostro 220s Back Panel Connectors PS/2 mouse connector link integrity light network-activity light line-out connector USB 2.0 connectors (4) PS/2 keyboard connector VGA connector network adapter connector line-in connector microphone connector serial connector About Your Computer...
  • Page 30 About Your Computer...
  • Page 31: Specifications

    Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor types: Vostro 420: Vostro 220, 220s: Level 2 (L2) cache Front side bus System Information Chipset RAID support...
  • Page 32 Memory (continued) Minimum memory Maximum memory NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when upgrading processors. Video Type: Integrated Discrete NOTE: Supports Blu-Ray 1.1 playback and Dynamic Video Memory Technology (DVMT). Audio Type Expansion Bus...
  • Page 33 PCI Express cards: connector connector size connector data width (maximum) Vostro 420: one PCIe x16 two PCIe x1 four PCI Vostro 220/220s one PCIe x16 one PCIe x1 two PCI 124 pins 32 bits 36 pins one PCI Express lane 164 pins...
  • Page 34 (optional) Vostro 420: one to four 3.5-inch SATA drive bays Vostro 220/220s: one or two 3.5-inch SATA drive bays • 3.5-inch SATA hard drives (80 GB to 1 TB optional) • SATA DVD, SATA CD-RW/DVD Combo,...
  • Page 35 5.1 channel support Vostro 420: seven 7-pin connectors Vostro 220/220s: four 7-pin connectors one 10-pin connector (supports two USB ports) one 4-pin connector one 3-pin connector Vostro 420: four 124-pin connectors...
  • Page 36: Drive-activity Light

    Specifications one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector push button blue light — Blinking blue in sleep state; solid blue for power-on state amber light —...
  • Page 37 Vostro 420: 115/230 VAC, 50/60 Hz, 8A/4A Vostro 220: 115/230 VAC, 50/60 Hz, 7A/4A Vostro 220s: 115/230 VAC, 50/60 Hz, 6A/3A 3-V CR2032 lithium coin cell height — 41.4 cm (16.3 in) width — 18.3 cm (7.20 in) depth —...
  • Page 38 Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level Specifications 10°C to 35°C (50°F to 95°F) –40°C to 65°C (–40°F to 150°F) 20% to 80% (noncondensing) 5 Hz to 350 Hz at 0.0002 G 5 Hz to 500 Hz at 0.001 to 0.01 G 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 in/sec [51 cm/sec])
  • Page 39: Troubleshooting

    Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Tools Power Lights The two-color power-button light located on the front of the computer turns on and blinks or remains solid to indicate different states: •...
  • Page 40 If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 48). Code Description (repetitive short beeps) BIOS checksum failure. Possible system board failure.
  • Page 41: Error Messages

    A C H E D I S A B L E D D U E T O F A I L U R E microprocessor has failed. Contact Dell (see "Contacting Dell" on page 71). D R I V E C O N T R O L L E R F A I L U R E commands from the computer.
  • Page 42 F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). The operation requires a hard drive in the bay before it R I V E N O T R E A D Y —...
  • Page 43 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 48).
  • Page 44 Contact Dell (see "Contacting Dell" on page 71). O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48).
  • Page 45 H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). I M E D A Y C L O C K L O S T P O W E R corrupted.
  • Page 46: System Messages

    D A Y C L O C K S T O P P E D configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 71).
  • Page 47: Troubleshooting Software And Hardware Problems

    Service Manual at support.dell.com. A R D D I S K D R I V E F A I L U R E POST. Check cables, swap hard disks, or see "Contacting Dell" on page 71 for assistance. A R D D I S K D R I V E R E A D F A I L U R E drive start test (see "Contacting Dell"...
  • Page 48: Dell Diagnostics

    NOTICE: The Dell Diagnostics works only on Dell computers. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.
  • Page 49 If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.
  • Page 50: Troubleshooting Tips

    If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Power Problems...
  • Page 51: Memory Problems

    • Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com).
  • Page 52: Lockups And Software Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
  • Page 53 U R N T H E C O M P U T E R O F F key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
  • Page 54: Dell Technical Update Service

    Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.
  • Page 55: Dell Support Utility

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
  • Page 56 Troubleshooting...
  • Page 57: Reinstalling Software

    Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. ® Microsoft Windows Vista 1 Click the Windows Vista Start button™ 2 Click Properties→...
  • Page 58: Reinstalling Drivers And Utilities

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version...
  • Page 59 Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
  • Page 60: Restoring Your Operating System

    • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. The program permanently deletes all data on the hard drive and removes any programs installed after you received the computer.
  • Page 61 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view.
  • Page 62: Using Dell™ Factory Image Restore

    Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 63: Using Microsoft ® Windows ® System Restore

    Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears.
  • Page 64 Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE:...
  • Page 65: Getting Help

    1 See "Troubleshooting Tips" on page 50 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 48 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 70.
  • Page 66: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 69, and then see the contact information for your region or go to support.dell.com. DellConnect™...
  • Page 67: Autotech Service

    (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP): ftp.dell.com – log in as user anonymous, and use your e-mail address as your password AutoTech Service Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers.
  • Page 68: Automated Order-status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 69: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 70). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 70 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 71: Contacting Dell

    To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.
  • Page 72 Getting Help...
  • Page 73: Index

    Technical Update Service, 54 Dell Diagnostics, 48 starting from the Drivers and Utilities media, 49 starting from your hard drive, 49 Dell Factory Image Restore, 63 Dell Technology Guide, 8 DellConnect, 66 Desktop System Software, 7 diagnostics beep codes, 39...
  • Page 74 Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 networks, 13 connecting, 13 Index operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 phone numbers, 71 power...
  • Page 75 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 8 System Restore, 60...
  • Page 76 22, 25, 28 back panel connectors, 23, 26, 29 front, 21 warranty information, 8 Windows License label, 8 Windows Vista Dell Factory Image Restore, 62-63 Device Driver Rollback, 58 Program Compatibility wizard, 53 reinstalling, 7 returning to a previous device...

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