FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\trouble.fm
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
A C K U P Y O U R F I L E S I M M E D I A T E L Y
U
-
S E A V I R U S
S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
S
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
S
C A N T H E C O M P U T E R F O R S P Y W A R E
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
spyware
the keyword
.
R
D
D
U N T H E
E L L
I A G N O S T I C S
is related to a software problem.
Memory Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 128) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
.
I
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
•
Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
•
See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Memory" on page 103).
•
Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see "Memory" on page 103).
•
Run the
Dell Diagnostics (see "Dell Diagnostics" on page 63).
I
F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
•
Reseat the memory modules (see "Memory" on page 103) to ensure that your computer is successfully
communicating with the memory.
•
Ensure that you are following the memory installation guidelines (see "Memory" on page 103).
•
Run the
Dell Diagnostics (see "Dell Diagnostics" on page 63).
Network Problems
Fill out the "Diagnostics Checklist" on page 128 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
.
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 / 2 5 / 0 7 – F O R P R O O F O N LY
— If you are experiencing slow computer performance, you frequently receive
— See "Dell Diagnostics" on page 63. If all tests run successfully, the error condition
—
—
,
,
CD
F L O P P Y D I S K S
O R
S
Troubleshooting
Start
M E N U
Product
Product
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