Keyboard Problems; Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding - Dell Vostro 220s Service Manual

If you have problems with a Dell IEEE 1394 device —
If you have problems with an IEEE 1394 device not provided by Dell —

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that
shipped with your computer. For additional safety best practices information, see the Regulatory
Compliance Homepage at www.dell.com/regulatory_compliance.
Check the keyboard cable —
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the computer (see
diagram for your computer, and then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any
bent pins.
Remove any keyboard extension cables and connect the keyboard directly to the computer.
Test the keyboard —
Connect a properly working keyboard to the computer, and then try using the keyboard.
Run the Hardware Troubleshooter —

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that
shipped with your computer. For additional safety best practices information, see the Regulatory
Compliance Homepage at www.dell.com/regulatory_compliance.

The computer does not start up

Check the diagnostic lights —
Ensure that the power cable is firmly connected to the computer and to the electrical outlet

The computer stops responding

NOTICE: You may lose data if you are unable to perform an operating system shutdown.
Turn the computer off —
press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

End the program —
1. Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2. Click the Applications tab.
3. Click to select the program that is no longer responding.
4. Click End Task.
Before Working on Your
See Hardware
See Power Lights.
If you are unable to get a response by pressing a key on your keyboard or moving your mouse,
Contact Dell (see Contacting
Contact the IEEE 1394 device manufacturer.
Computer), reconnect the keyboard cable as shown on the setup
Troubleshooter.
Dell).