Troubleshooting During Start - Compaq 2000 Series UPS Operation And Reference Manual

6-2 Compaq 2000 Series UPS Operation and Reference Guide

Troubleshooting During Start

If problems occur when starting the Compaq 2000 Series UPS models, select
the appropriate symptom for possible causes and actions suggested.
Troubleshooting Guide (UPS Start)
Symptom Possible Cause
UPS will not No utility power
start
UPS power cord disconnected
UPS input circuit breaker open
LED 5 is red Utility power receptacle
(Site Wiring ungrounded, or no ground wire in
Fault) UPS power cord
Line and neutral wires reversed in
utility power receptacle or in UPS
power cord
LED 10 is red Battery voltage is low because the
(Battery UPS has been out-of-service for a
Service) long period
The UPS was powered on with the
Sleep mode disabled, draining the
batteries
Table 6-1
Suggested Action
Check power at the utility power
receptacle or contact a qualified
electrician.
Connect the power cord.
Press the circuit breaker button
to reset. If the breaker trips
repeatedly, contact an
authorized service provider.
Contact a qualified electrician to
correct the condition.
For units factory configured for
208V, the Site Wiring Fault
function has been disabled. If
reconfiguring a 230V unit to
operate at 208V, the Site Wiring
Fault function must be manually
disabled.
(high models only)
Allow the UPS to charge the
batteries for 24 hours. Initiate a
self-test: if LED 10 does not turn
off, replace the batteries.