Panasonic KV-S2045C Service Manual page 72

KV-S2025C Series / KV-SU225C Series / KV-S2045C Series / KV-SU245C Series
Error Code
Classified Code ST1 ST2 ST3 ST4
U16
(Jam1: around exit
roller
U18
(Document remains in
scanner)
U23
(Double feed error)
Possible Cause
16 00 00 00 Document remains in front of
Ending Sensor.
Dust on Ending Sensor
Mechanical problem (Exit Roller,
Drive Belt, Conveyor)
18 00 00 00 Document remains in scanner.
Dust on a sensor.
1C 00 00 00 Document length is longer than
the paper length set on the PC.
Thickness of the document is out
of specification.
Paper Feed Roller Module or
Retard Roller are not assembled
correctly.
Rollers (Paper Feed, Separation,
Retard) are dirty.
Rollers' used period has come to
the life.
Check Point
Remove the document from the scanner.
Execute Key / Sensor and Sensor Sensitive
Level tests on Sec. 9.3.6. to check the sensor
condition, and to remove the dust.
1. Execute Feed and Conveyor Motor tests
on Sec. 9.3.6. to check the mechanical
condition.
2. Check whether the Exit Roller, the Drive
belt, and the conveyor to support the Exit
Rollers are put together into the scanner,
properly.
3. Check the surface of the Exit Roller.
a. Configuration:
Is the roller shape irregular?
Replace the roller.
b. Check whether the roller surface is
dirty
Clean the surface.
4. Check whether the Drive Belt tension is
proper.
Re-adjust the belt tension.
Remove the document from the scanner.
1. Execute Key / Sensor and Sensor
Sensitive Level tests on Sec. 9.3.6. to
define the sensor which occurs this
problem.
2. Remove the dust on the sensor.
1. Set the parameter of the paper length on
the PC, correctly.
Set the correct documents on the Feed Tray
according to this scanner specification.
Note
Refer to Sec. 2.
Reassemble the rollers.
Clean the rollers.
Replace the Paper Feed, Separation, and
Retard Rollers after checking each roller
configuration and Scanner Counter of Service
Utility software.
72
Remarks