Lenovo ThinkServer RD120 Hardware Maintenance Manual
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Lenovo ThinkServer RD120 Hardware Maintenance Manual

Lenovo ThinkServer RD120 Hardware Maintenance Manual

Hardware maintenance manual for rd120
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ThinkServer RD120 server Machine Types 6444, 6445,
6446, and 6447
Hardware Maintenance Manual

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Summary of Contents for Lenovo ThinkServer RD120

  • Page 1 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447 Hardware Maintenance Manual...
  • Page 3 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447 Hardware Maintenance Manual...
  • Page 4 Portions © Copyright International Business Machines Corporation 2007. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Using the RAID configuration programs ....21 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447......25 Replaceable server components .
  • Page 6 Intermittent problems ..... 149 USB keyboard, mouse, or pointing-device problems ..150 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 7 Problem determination tips ....195 Calling Lenovo for service ....196 Appendix A.
  • Page 8 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 9: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Lenovo 2008. Portions © IBM Corp. 2007.

  • Page 10: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in a Lenovo product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 11: Guidelines For Servicing Electrical Equipment

    4. Remove the cover. 5. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 6. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
  • Page 12 If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 13: Safety Statements

    In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 14 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 15 Statement 2: CAUTION: When replacing the lithium battery, use only the battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 16 Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 17 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 18 If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 19: Chapter 1. Introduction

    Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server.

  • Page 20: Notices And Statements In This Document

    Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 21: Features And Specifications

    v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. Features and specifications The following information is a summary of the features and specifications of the server.
  • Page 22 – Riser card with two PCI Express – Minimum: 0.29 kVA x8 slots (x8 lanes) (standard) – Maximum: 1.00 kVA – Riser card with two 133 MHz/64-bit PCI-X slots ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 23: Server Controls, Leds, And Connectors

    Server controls, LEDs, and connectors This section describes the controls, light-emitting diodes (LEDs), and connectors. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the 3.5-inch model server. Operator information panel Hard disk drive status LED (amber) USB 5 connector Rack release latch USB 6 connector...
  • Page 24 Hard disk drive status LED: Each hot-swap hard disk drive has a status LED. When this LED is lit, it indicates that the drive has failed. When this LED is flashing ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 25: Rear View

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. AC power LED: Each hot-swap power supply has an ac power LED and a dc power LED.

  • Page 26: Internal Connectors, Leds, And Jumpers

    Internal connectors, LEDs, and jumpers The illustrations in this section show the LEDs, connectors, and jumpers on the internal boards. The illustrations might differ slightly from your hardware. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 27: System-Board Optional-Device Connectors

    System-board optional-device connectors The following illustration shows the connectors on the system board for user-installable optional devices. PCI Express slot connectors (2) Fan connectors (8) Remote Supervisor Adapter II Voltage regulator module connector SlimLine connector PCI riser card connector Microprocessor connectors (2) ServeRAID SAS connector Battery connector DIMM connectors (12)

  • Page 28: Pci Riser-Card Adapter Connectors

    Note: For clarity, in the following illustration the PCI riser-card assembly is inverted. Power-backplane-board connectors The following illustration shows the internal connectors on the power-backplane board. Fan 10 connector Fan 7 connector Hard disk drive power connector System-board connector ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 29: System-Board Internal Cable Connectors

    System-board internal cable connectors The following illustration shows the internal connectors on the system board. Hard disk drive backplane signal CD/DVD signal (J37) (J92) Power backplane (J72) CD/DVD power (J12) Tape drive power (J100) Operator panel (J50) Front USB (J80) SATA tape drive signal (J102) Front video (J51) IPMB connector...

  • Page 30: System-Board External Connectors

    System-board external connectors The following illustration shows the external input/output connectors on the system board. Ethernet/USB (2) Serial USB (2) Systems-management Ethernet Video ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 31: System-Board Switches And Jumpers

    System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. Any switches or jumpers on the system board that are not shown in the illustration are reserved. See “Recovering the BIOS code” on page 181 for information about the boot block recovery jumper.
  • Page 32 See the documentation that comes with each dc power supply. 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 33: System-Board Leds

    System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board. Riser-card-missing error LED VRM error LED RAID error LED Microprocessor error LED (2) DIMM error LED (12) PCI slot error LED (2) BMC heartbeat LED Remote Supervisor Adapter II SlimLine error LED Power channel error LED (4) 3 V battery error LED...

  • Page 34: Riser-Card Assembly Leds

    Riser-card assembly LEDs The following illustration shows the light-emitting diodes (LEDs) on the riser-card assembly. PCI slot 1 error LED PCI slot 2 error LED ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 35: Chapter 2. Configuration Information And Instructions

    RAID configuration programs – Adaptec RAID Configuration Utility program – ServeRAID Manager For more information about these programs, see “Configuring the server” in the User Guide on the ThinkServer Documentation DVD. © Lenovo 2008. Portions © IBM Corp. 2007.

  • Page 36: Using The Thinkserver Easystartup Dvd

    Sets the system date and time v Detects installed hardware devices v Guides the network administrator through the process of creating a response file v Prepares the hard disk for installation ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 37 Spanish, and Japanese. You will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms in order to continue.

  • Page 38: Using The Configuration/Setup Utility Program

    View and clear the error log v Change interrupt request (IRQ) settings v Resolve configuration conflicts To start the Configuration/Setup Utility program, complete the following steps: 1. Turn on the server. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 39: Using The Serveraid Configuration Programs

    2. When the message Press F1 for Configuration/Setup appears, press F1. If an administrator password has been set, you must type the administrator password to access the full Configuration/Setup Utility menu. 3. Follow the instructions on the screen. Using the ServeRAID configuration programs The ServeRAID controller enables you to configure multiple physical SAS hard disk drives to operate as logical drives in a disk array.

  • Page 40: Using Serveraid Manager

    In the Configuration wizard, you can select express configuration or custom configuration. Express configuration automatically configures the controller by grouping the first two physical drives in the ServeRAID Manager tree into an array ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 41 and creating a RAID level-1 logical drive. If you select custom configuration, you can select the two physical drives that you want to group into an array and create a hot-spare drive. Using express configuration: To use express configuration, complete the following steps: 1.
  • Page 42 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 43: Chapter 3. Parts Listing, Thinkserver Rd120 Machine Types 6444, 6445, 6446, And 6447

    Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 44: View 1

    40K6552 Hard disk drive, SAS, 2.5-inch 146 GB, 10K, hot-swap, 45J9652 with tray (models) Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap, with 45J9654 tray (models) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 45 Cable, front video (all models) 39M6761 Cable, front USB (all models) 39M6763 Cable, hard disk drive signal (all models) 42C2378 Cable, USB signal (optional-device) (all models) 39M6781 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 46 Mouse, optical, 3-button (optional) (models) 41U3013 Keyboard, US (models) 41A5100 3U SCSI adapter (all models) 43W4325 IBM ServeRAID 8k-I SAS Controller (all models) 25R8079 RSA SlimLine (all models) 44T1412 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 47 41Y8727 Fan bracket (all models) 41Y8726 Fan (60 mm) (all models) 46C4014 3.5 inch tape carrier (all models) 44E8850 System service label (all models) 41Y8737 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 48 Mouse, optical, 3-button (optional) (models) 41U3013 Keyboard, US (models) 41A5100 IBM Ultra320 SCSI PCIe Controller (all models) 43W4325 IBM ServeRAID 8k-I SAS Controller (all models) 25R8079 RSA SlimLine (all models) 44T1412 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 49 43W0626 Filler panel, tape-drive bay (all models) 41Y8739 CD/DVD media backplane (all models) 41Y8735 Microprocessor air baffle (all models) part of 41Y8727 Fan bracket (all models) 41Y8726 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 50 Mouse, optical, 3-button (optional) (all models) 41U3013 Keyboard, US (all models) 41A5100 3U SCSI adapter (all models) 43W4325 IBM ServeRAID 8k-I SAS Controller (all models) 25R8079 RSA SlimLine (all models) 44T1412 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 51 45J9646 with tray (models) Hard disk drive, SATA 3.5-inch 1TB , hot-swap (models) 45J9648 Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap, 45J9660 with tray (models) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 52 Cable, USB signal (optional-device) (all models) 39M6781 Cable, SCSI tape signal (all models) 25R0048 Chassis assembly (all models) 41Y8724 Kit, misc. (all models) 41Y8730 Cable management arm kit (all models) 40K6556 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 53: View 2

    Keyboard, US (all models) 41A5100 3U SCSI adapter (all models) 43W4325 IBM ServeRAID 8k-I SAS Controller (all models) 25R8079 RSA SlimLine PEREGRINECD (all models) 44T1412 View 2 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 54 (models) Microprocessor, Intel Xeon L5420 Quad-Core 2.5 44E5144 GHz/1333 MHz (12 MB L2 cache) Processor (models) Microprocessor, Dual Core, 1.86G/1066 (models) 44E5145 Microprocessor, 2.00 GHz/1333MHz (models) 44R5644 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 55 Microprocessor, Intel Xeon 2.33GHz/1333MHz (models) 44R5645 Heat-sink filler (all models) 39M6800 Heat sink (all models) 40K7438 Low-profile adapter (all models) varies Battery, Adaptec 8K battery (all models) 25R8088 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 56 Microprocessor, Intel Xeon X5450 Quad-Core 3.00 44E5117 GHz/1333 MHz (12 MB L2 cache) Processor (120 W) (models) Microprocessor, Intel Xeon L5420 2.5 GHz/1333 MHz (12 44E5144 MB L2 cache) Processor (models) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 57 Microprocessor, 2.33GHz/12 M (models) 44R5645 Heat-sink filler (all models) 39M6800 Heat sink (all models) 40K7438 Low-profile adapter (all models) varies Battery, Adapter 8K battery (all models) 25R8088 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 58 Microprocessor, 2.0 GHz, quad core, 8MB (models 12U 43W5182 12F 12S 12L 12D 12Y) Microprocessor, 2.33 GHz, quad core, 8MB (models) 43W5183 Microprocessor, 2.66 GHz, 8MB (models) 43W5184 Microprocessor, quad-core 3.00GHz/1333 (models) 44E5040 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 59 Microprocessor, Dual-Core, 2.33 GHz/1333 MHz (models) 42D3788 Microprocessor, 2.33GHz/12MB (models) 44R5645 Heat-sink filler (all models) 39M6800 Heat sink (all models) 40K7438 Low-profile adapter (all models) varies Adapter 8K battery(all models) 25R8088 Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 60 Microprocessor, 3.0 GHz, dual core, 2M (models) 41Y8905 Microprocessor, 3.2 GHz, dual core, 2M (models) 41Y8904 Microprocessor, 1.60 GHz, quad core, 8MB (models) 43W5174 Microprocessor, 1.86 GHz, quad core, 8MB (models) 43W5175 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 61 44R5645 (models) Heat-sink filler (all models) 39M6800 Heat sink (all models) 40K7438 Low-profile adapter (all models) varies Adaptec 8K battery KEY BISCAYNE RAID Card (all 25R8088 models) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...

  • Page 62: Power Cords

    For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 63 Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela (models) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 64 Korea (Democratic People’s Republic of), Korea (Republic of) (models 12K 12R) 39M5199 Japan (models 12E 12J) 39M5068 Argentina, Paraguay, Uruguay (models) 39M5226 India (models 12Q) 39M5233 Brazil (models) 39M5247 Taiwan (models) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 65 Liechtenstein, Switzerland (models 11G 12G 13G) 39M5165 Chile, Italy, Libyan Arab Jamahiriya (models 12S 12L 12Y 14S 14L) 39M5172 Israel (models 11G 12G 13G) 39M5179 Europe (models 11G 12G 13G) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 66 Korea (Democratic People’s Republic of), Korea (Republic of) (models 12K 12R) 39M5199 Japan (models 12E 12J) 39M5068 Argentina, Paraguay, Uruguay (models 12L 12Y 14Y) 39M5226 India (models 12Q) 39M5233 Brazil (models) 39M5247 Taiwan (models) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 67 Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela (models) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 68 Japan (models 15J 1513J 14J) 39M5068 Argentina, Paraguay, Uruguay (models 15L 15Y 11L 11Y 12L 12Y) 39M5226 India (models 15Q 11Q) 39M5233 Brazil (models) 39M5247 Taiwan (models) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 69 14Y 15S 15L 15Y 17S 17L 17Y 11G 13G 14G 16G) 39M5172 Israel (models 19G 21G 22G 24G 27G 11G 13G 14G 16G) 39M5179 Europe (models 19G 21G 22G 24G 27G 11G 13G 14G 16G) Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447...
  • Page 70 11L 11Y 14L 14Y 15L 15Y 17L 17Y) 39M5226 India (models 18Q 21Q 23Q 24Q 26Q 27Q 12Q) 39M5233 Brazil (models) 39M5247 Taiwan (models 11V 14V 15V 17V) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 71: Chapter 4. Removing And Replacing Server Components

    Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 72: System Reliability Guidelines

    Operating the server for extended periods of time (more than 30 minutes) with the server cover removed might damage server components. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 73: Working Inside The Server With The Power On

    v You have followed the cabling instructions that come with optional adapters. v You have replaced a failed fan within 48 hours. v You have replaced a hot-swap drive within 2 minutes of removal. v You do not operate the server without the air baffles installed. Operating the server without the air baffles might cause the microprocessor to overheat.

  • Page 74: Returning A Device Or Component

    For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 75: Installing The Cover

    5. If you are instructed to return the cover, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the cover To install the cover, complete the following steps. 1. Make sure that all internal cables are correctly routed. 2.

  • Page 76: Installing The Microprocessor Air Baffle

    Operating the server with an air baffle removed might damage server components. 4. Install the cover (see “Installing the cover” on page 57). ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 77: Removing The Dimm Air Baffle

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 78: Removing The Fan-Bracket Assembly

    Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Remove the cover (see “Removing the cover” on page 56). ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 79: Installing The Fan-Bracket Assembly

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 80: Installing The Dimm Air Baffle

    Attention: For proper cooling and airflow, replace the air baffle before turning on the server. Operating the server with an air baffle removed might damage server components. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 81: Removing The Riser-Card Assembly

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Pull the server out of the rack.

  • Page 82: Installing The Riser-Card Assembly

    Supervisor Adapter II SlimLine, go to “Removing a Remote Supervisor Adapter II SlimLine” on page 67. To remove the ServeRAID SAS controller, go to “Removing the ServeRAID SAS controller” on page 69. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 83 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Pull the server out of the rack; then, remove the cover (see “Removing the cover”...

  • Page 84: Installing An Adapter

    To install an adapter, complete the following steps. Expansion slot cover Low-profile PCI Express adapter Raiser-card assembly Expansion slot cover Expansion slot 1 Expansion slot 2 Adapter Adapter ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 85: Removing A Remote Supervisor Adapter Ii Slimline

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 86: Installing A Remote Supervisor Adapter Ii Slimline

    Note: Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in this server. See http://www.lenovo.com/support/ for the supported Remote Supervisor Adapter II SlimLine. To install the Remote Supervisor Adapter II SlimLine, complete the following steps. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 87: Removing The Serveraid Sas Controller

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 88 9. If you are instructed to return the ServeRAID SAS controller, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 89: Installing A Serveraid Sas Controller

    Installing a ServeRAID SAS controller To install the ServeRAID-8k-l SAS Controller or the ServeRAID-8k SAS Controller, complete the following steps. Note: The following illustration shows installing a ServeRAID-8k SAS controller; the ServeRAID-8k-l SAS controller does not have a battery. RAID controller Battery mounting tabs Battery cable Battery mounting clips...

  • Page 90: Removing A Hard Disk Drive

    RAID configuration to the new ServeRAID SAS controller. Removing a hard disk drive To remove a hard disk drive from a hot-swap bay, complete the following steps. 3.5-inch drives Tray handle Hard disk drive ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 91: Installing A Hard Disk Drive

    2.5-inch drives 1. Read the safety information that begins on page vii and “Installation guidelines” on page 53. 2. Move the handle on the drive to the open position (perpendicular to the drive). 3. Pull the hot-swap drive assembly from the bay. 4.
  • Page 92 If the amber hard disk drive status LED for a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 93: Removing A Cd-Rw/Dvd Drive

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Pull the server out of the rack; then, remove the cover (see “Removing the cover”...

  • Page 94: Installing A Cd-Rw/Dvd Drive

    4. Install the cover (see “Installing the cover” on page 57). 5. Slide the server into the rack. 6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 95: Removing An Optional Sata Tape Drive

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Removing an optional SATA tape drive To remove a tape drive from the server, complete the following steps.
  • Page 96 Temporarily disconnect the hard disk drive backplane signal cable from the system board (see the illustration on page “System-board internal cable connectors” on page 11 for the location of the hard disk drive backplane signal connector). ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 97: Installing An Optional Tape Drive

    e. Remove the hard disk drive backplane signal cable and SCSI cable from the cable clamp. See the illustration on page 84 for the location of the cable clamp. 7. Open the tape drive tray release latch. 8. Gently pull the drive out of the bay. 9.
  • Page 98 SATA tape cable connector SATA tape cable 8. Install the fan-bracket assembly. 9. Install the cover (see “Installing the cover” on page 57). 10. Slide the server into the rack. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 99 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 100 Install the tape drive in the two bottom-left hard disk drive bays. See the documentation that comes with the enablement kit for the original tape drive for instructions for mounting the tape drive on the tape-drive tray. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 101 Terminator Power cable SCSI adapter connector Tape drive connector To install a replacement SCSI tape drive in a 3.5-inch model server, complete the following steps: 1. If you have not attached the space filler from the tape enablement kit to the tape-drive assembly, do so now.
  • Page 102 1 of the PCI-X riser-card assembly, as shown in the following illustration. Make sure that the cable passes through the cable clamp 2 . Important: Make sure that the cables avoid any fan connectors. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 103 9. Make sure that the tape-drive power cable is connected to the tape-drive power connector, J100 (see “System-board internal cable connectors” on page 11 for the location of the power connector). 10. Replace the hard disk drive backplane signal cable; make sure that it is positioned on top of the SCSI signal cable and that both cables pass through the cable clamp.
  • Page 104 4. Make sure that the SCSI terminator is attached to the inside top of the tape-drive bay as shown in the following illustration. If necessary, press the terminator onto the corresponding hook-and-loop fastener on the inside top of the bay. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 105: Removing A Memory Module (Dimm)

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 106: Installing A Memory Module

    DIMMs in connectors 1 and 7 instead of 1 and 4. However, because the connectors in the pair are not on the same memory branch (see the following illustration), Advanced ECC memory protection is disabled. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 107 DIMM 12 Channel 3 DIMM 11 DIMM 10 Branch 1 DIMM 9 DIMM 8 Channel 2 DIMM 7 DIMM 6 Channel 1 DIMM 5 DIMM 4 Branch 0 DIMM 3 Channel 0 DIMM 2 DIMM 1 v When you use memory mirroring, you must install two pairs of DIMMs at a time. The four DIMMs in each group must be identical.
  • Page 108 1 and 4 (dual-rank DIMMs only) 1 and 4 (largest DIMMs) Online-sparing on branch 0 2 and 5 Online-sparing on branch 1 7 and 10 8 and 11 9 and 12 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 109: Removing A Hot-Swap Fan

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 110: Installing A Hot-Swap Fan

    Fans in locations 3, 4, 8, 9, and 10 Power supplies 1 and 2 All 10 fans Attention: To ensure proper server operation, if a fan fails, replace it as soon as possible. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 111: Removing A Hot-Swap Power Supply

    In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 112 Note: It is not necessary to remove any fans when you remove a power supply. However, all 10 fans must be installed when both power supplies are installed. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 113: Installing A Hot-Swap Power Supply

    In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 114 Power supply filler Power supply filler release lever Attention: During normal operation, each power-supply bay must have either a power supply or power-supply blank installed for proper cooling. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 115: Removing The Battery

    In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 116 5. Remove the cover (see “Removing the cover” on page 56). 6. Disconnect any internal cables, as necessary. 7. Remove any adapters as necessary. 8. Locate the battery 1 on the system board. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 117: Installing The Battery

    9. Remove the battery: a. Use one finger to push the battery horizontally out of its housing. b. Lift the battery from the socket. 10. Dispose of the battery as required by local ordinances or regulations. See “Battery return program” on page 204 for more information. Installing the battery The following notes describe information that you must consider when replacing the battery in the server.
  • Page 118 5. Make sure that the riser-card assembly is fully seated in the connector on the system board. 6. Install the cover (see “Installing the cover” on page 57). 7. Slide the server into the rack. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 119: Removing And Replacing Optional-Service Crus

    See “Using the Configuration/Setup Utility program” on page 20 for details. Removing and replacing Optional-service CRUs You may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 120: Installing The Operator Information Panel Assembly

    Installing the operator information panel assembly To install the replacement operator information panel assembly, complete the following steps. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 121 Ribbon cable Operator information panel Release tabs Operator information panel Release latch 1. From the front of the server, thread the operator-information-panel ribbon cable through the panel housing in the server; then, connect the ribbon cable to the operator-panel connector (J50) on the system board (see “System-board internal cable connectors”...

  • Page 122: Removing The Power Backplane

    7. Grasp the power backplane and slide it toward the right side of the server. 8. Disconnect the power cable from the hard disk drive backplane. 9. Lift the power backplane out of the server. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 123: Installing The Power Backplane

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 1. Align the edge-connector of the power backplane with the power-backplane edge-connector on the system board.

  • Page 124: Removing The Cd/Dvd Media Backplane

    9. Lift the media backplane out of the server. 10. If you are instructed to return the media backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 125: Installing The Cd/Dvd Media Backplane

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 126 9. Lift the backplane out of the server. 10. If you are instructed to return the backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 127 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 128 9. If you are instructed to return the backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 129 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 130: Removing And Replacing Frus

    Retainer bracket Heat sink release lever Microprocessor 5. Open the heat-sink release lever to the fully open position. 6. Lift the heat sink out of the server. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 131: Installing A Microprocessor

    Read the documentation that comes with the microprocessor to determine whether you must update the basic input/output system (BIOS) code. To download the most current level of BIOS code, use the EasyUpdate program or go to: http://www.lenovo.com/support/ Chapter 4. Removing and replacing server components...
  • Page 132 Heat sink filler Microprocessor socket dust cover 1. If you are installing microprocessor 2, and are replacing the VRM, install the new VRM in the VRM connector (J72). ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 133 Alignment key a. Touch the static-protective package containing the VRM to any unpainted metal surface on the outside of the server. Then, remove the VRM from the package. b. Turn the VRM so that the keys align correctly with the VRM connector. c.
  • Page 134 Remove the plastic protective cover from the bottom of the heat sink. c. Align the heat sink above the microprocessor with the thermal grease side down. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 135 Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 136: Removing A Heat-Sink Retention Module

    Installing a heat-sink retention module To install a heat-sink retention module, complete the following steps: 1. Place the heat-sink retention module in the microprocessor location on the system board. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 137: Removing The System Board And Shuttle

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 138 All other adapters (see “Removing an adapter” on page 64) v The Remote Supervisor Adapter II SlimLine (see “Removing a Remote Supervisor Adapter II SlimLine” on page 67) ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 139: Installing The System Board And Shuttle

    “Removing a hot-swap power supply” on page 93). Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 140 8. Install the riser-card assembly and all adapters. 9. Install the fan-bracket assembly. 10. Install the cover (see “Installing the cover” on page 57). 11. Slide the server into the rack. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 141: Removing The 3.5-Inch Center Bracket

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 142: Installing The 3.5-Inch Center Bracket

    In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 143: Chapter 5. Diagnostics

    POST has detected a problem. To determine the meaning of a beep code, see “Beep code descriptions” on page 126. If no beep code sounds, see “No-beep symptoms” on page 134. © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 144 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 145 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 146 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 147 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 148 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 149 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 150 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 151 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 152 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 153 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 154: Error Logs

    The numerical assignments vary depending on the configuration. You can check the assignments by running the Configuration/Setup Utility program (see the User Guide for more information). ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 155: Clearing The Error Logs

    Viewing error logs from the Configuration/Setup Utility program For complete information about using the Configuration/Setup Utility program, see the User Guide. To view the error logs, complete the following steps: 1. Turn on the server. 2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you have set both a power-on password and an administrator password, you must type the administrator password to view the error logs.

  • Page 156: Post Error Codes

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 157 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 158 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 159 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 160 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 161 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 162 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 163: Checkout Procedure

    Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure Before performing the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii. v The diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial ports, and hard disk drives.

  • Page 164: Performing The Checkout Procedure

    “Solving undetermined problems” on page 194. v Yes: Find the beep code in “POST beep codes” on page 125; if necessary, see “Solving undetermined problems” on page 194. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 165: Troubleshooting Tables

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 166: General Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 167: Intermittent Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 168: Usb Keyboard, Mouse, Or Pointing-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 169: Memory Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 170: Microprocessor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 171 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 172 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 173: Optional-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 174 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 175 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 176: Serial Port Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 177: Easystartup Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 178: Software Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 179: Universal Serial Bus (Usb) Port Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 180 3. Remove the server cover and look inside the server for lit LEDs. A lit LED on or beside a component identifies the component that is causing the error. The following illustration shows the LEDs on the system board. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 181 Riser-card-missing error LED VRM error LED RAID error LED Microprocessor error LED (2) DIMM error LED (12) PCI slot error LED (2) BMC heartbeat LED Remote Supervisor Adapter II SlimLine error LED Power channel error LED (4) 3 V battery error LED Power channel error LEDs indicate an overcurrent condition.

  • Page 182: Remind Button

    See the documentation that comes with each dc power supply. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 183 The power supply in bay 1 has failed. Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to remove and install a dc power supply. See the documentation that comes with each dc power supply.
  • Page 184 If the problem remains, replace the following components, in the order shown, restarting the server each time: v PCI riser card v (Trained service technician only) System board ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 185: Power-Supply Leds

    Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove the dc power supply. See the documentation that comes with each dc power supply.

  • Page 186: Diagnostic Programs, Messages, And Error Codes

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 187: Diagnostic Text Messages

    v The server contains SATA or IDE hard disk drives. For help with the diagnostic programs, press F1. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit from the help information, press Esc. To determine what action you should take as a result of a diagnostic text message or error code, see the table in “Diagnostic error codes”...

  • Page 188: Viewing The Test Log

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 189 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 190 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 191 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 192 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 193 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 194 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 195 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 196 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 197 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 198 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 199: Recovering The Bios Code

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 200 See the documentation that comes with each dc power supply. 3. Remove the server cover. See “Removing the cover” on page 56 for more information. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 201 7. Reinstall the server cover; then, reconnect all power cords. Attention: In a dc power environment, only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 202: System Event/Error Log Messages

    - - - - - - - - - - - - - - - - - - - - - The following table describes the possible system event/error log messages and suggested actions to correct the detected problems. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 203 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 204 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 205 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 206 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 207 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 208 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 209 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 210: Solving Power Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 211 Important: Only a trained service technician should remove or replace a FRU, such as a microprocessor or the system board. See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25 to determine whether a component is a FRU.

  • Page 212: Solving Ethernet Controller Problems

    If the LEDs indicate that the power supplies are working correctly, complete the following steps: 1. Turn off the server. 2. Make sure that the server is cabled correctly. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 213: Problem Determination Tips

    Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Modem, printer, mouse, and non-Lenovo devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is 1 GB (two 512 MB DIMM, in DIMM slots 1 and 4).

  • Page 214: Calling Lenovo For Service

    Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling v Software versions and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 215: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for...

  • Page 216: Calling For Service

    Hardware and software configuration information Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.

  • Page 217: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at http://www.lenovo.com/. Lenovo Taiwan product service...
  • Page 218 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 219: Appendix B. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 220: Trademarks

    When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating environments. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 221: Waste Electrical And Electronic Equipment (Weee) Notices

    Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 222: Battery Return Program

    Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 223: Electronic Emissions Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 224: Industry Canada Class A Emission Compliance Statement

    Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden. ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 225: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022...

  • Page 226: Taiwanese Class A Warning Statement

    Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...

  • Page 227: Index

    87 about 145 display problems 152 performing 146 drive, hot-swap, installing 73 configuration DVD drive Configuration/Setup Utility 20 See CD-RW/DVD minimum 195 ServerGuide Setup and Installation CD 17 Configuration/Setup Utility program 20 © Lenovo 2008. Portions © IBM Corp. 2007.
  • Page 228 108 location LED 8 heat-sink retention module 118 locator LED 6 microprocessor 113 operator information panel assembly 101 system board 119 memory module branch 89 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 229 memory module (continued) problems channel 89 Ethernet controller 194 removing 87 hard disk drive 148 specifications 4 intermittent 149 memory module, installing 88 keyboard 150 memory problems 151 memory 151 messages microprocessor 152 diagnostic 168 monitor 152 service processor 184 optional devices 155 microprocessor POST/BIOS 138...
  • Page 230 202 undetermined problems 194 Universal Serial Bus (USB) problems 161 updating firmware 17 USB connector 6, 8 using EasyStartup 18 utility program IBM ServeRAID Configuration 21 ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual...
  • Page 232 Part Number: 46U0863 Printed in USA (1P) P/N: 46U0863...

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