HP OmniBook 6000 - Notebook PC Evaluation Manual
HP OmniBook 6000 - Notebook PC Evaluation Manual

HP OmniBook 6000 - Notebook PC Evaluation Manual

Hp omnibook 6000 - corporate evaluation guide
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Corporate Evaluator's Guide

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Summary of Contents for HP OmniBook 6000 - Notebook PC

  • Page 1 HP OmniBook 6000 Corporate Evaluator’s Guide...
  • Page 2 This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 HP Software Product License Agreement Your HP notebook PC contains factory-installed software programs. Please read the Software License Agreement before proceeding. Carefully read this License Agreement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the customer agrees to all terms and conditions of the License Agreement.
  • Page 4 Hewlett-Packard. Termination. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
  • Page 5: Table Of Contents

    Contents Introducing the Notebook Computer ................11 Taking Inventory ......................12 What’s in the Box? ....................12 Software bundled on your computer..............13 To buy accessories....................13 To find more information ..................14 Identifying Parts of the Computer ................15 Front View......................15 Bottom View ......................16 Back View ......................17 Status Lights ......................18 Setting Up Your Computer..................20 Step 1 –...
  • Page 6 To set PC identification ..................41 To lock the hard disk drive ..................42 Traveling with Your Computer ..................43 Managing Power Consumption ...................44 How the computer manages power automatically ..........44 To manage power manually ..................47 To suspend the computer when closing the display..........48 Using Battery Power ....................49 To check battery status ..................49 To respond to a low-battery warning..............50...
  • Page 7 To install video support ..................96 To install audio support ..................96 To install pointing device support .................97 To install the Hewlett-Packard Configuration Interface (HPCI) ......97 To install the Intel® SpeedStep™ Technology applet ..........98 To configure power management ................98 Using the Docking Solutions..................100 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support101 To install Ethernet support ..................101...
  • Page 8 To prepare for software installation..............116 To install Windows 95 OSR 2.5 ................118 To install video support ..................120 To install audio support ..................120 To install pointing device support ...............121 To install PC Card Support..................121 To install the Intel® SpeedStep™ Technology applet ........122 To install infrared support ...................122 To install USB support ..................123 To install accessory module hot swap support (Agate Tioman) ......123...
  • Page 9 To get help from the web..................176 To contact the HP Customer Care Center............176 To receive repair service..................178 To prepare your computer for shipment ..............178 Hewlett-Packard Limited Warranty Statement............179 Specifications and Regulatory Information ..............181 Hardware Specifications....................182 Modem Reference Information .................185 Modem Reference (3Com) ..................185 Modem Reference (Ambit)..................190...
  • Page 10 Japan........................201 International......................202 Index..........................203 Corporate Evaluator’s Guide...
  • Page 11: Introducing The Notebook Computer

    Introducing the Notebook Computer Corporate Evaluator’s Guide...
  • Page 12: Taking Inventory

    Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use: •...
  • Page 13: Software Bundled On Your Computer

    Introducing the Notebook Computer Taking Inventory Software bundled on your computer Your computer includes the following software. Software Function HP TopTools Allows network managers and administrators to check the hardware and software on your computer and how well they are working. Agaté...
  • Page 14: To Find More Information

    Introducing the Notebook Computer Taking Inventory • Weight-saving module, for module bay to reduce travel weight. • External battery charger. • Docking bay adapter. To find more information The following table lists other sources of information about your computer and related products.
  • Page 15: Identifying Parts Of The Computer

    Introducing the Notebook Computer Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Sleep button. Suspends and resumes operation. 10. System-off switch. 2. Keyboard status lights (left to right: Caps Lock, 11. Audio-off button and audio-off light. Num Lock, Keypad Lock, Scroll Lock).
  • Page 16: Bottom View

    Introducing the Notebook Computer Identifying Parts of the Computer Bottom View 19. Modem port (on certain models). 24. Main battery. 20. LAN port (on certain models). 25. Plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or 21.
  • Page 17: Back View

    Introducing the Notebook Computer Identifying Parts of the Computer Back View 28. Universal serial bus port (USB). 32. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 29. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the 33.
  • Page 18: Status Lights

    Introducing the Notebook Computer Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as caps lock and num lock. The following diagram shows the status lights on the front of the computer. 1.
  • Page 19 Introducing the Notebook Computer Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3.
  • Page 20: Setting Up Your Computer

    Introducing the Notebook Computer Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo.
  • Page 21 Introducing the Notebook Computer Setting Up Your Computer To remove the battery • Slide the battery’s release latch, then lift the battery out of its compartment. Corporate Evaluator’s Guide...
  • Page 22: Step 2 - Connect Ac Power

    Introducing the Notebook Computer Setting Up Your Computer Step 2 – Connect ac power CAUTION Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual).
  • Page 23: Step 3 - Turn On The Computer

    Introducing the Notebook Computer Setting Up Your Computer Step 3 – Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
  • Page 24: Step 4 - Set Up Windows

    Product ID code, you will find this code on the bottom of the computer. Year 2000 Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of non-HP products, including preinstalled operating systems or application software. You should contact the software manufacturer directly to determine if you need to do anything else to ensure compliance.
  • Page 25: Using Your Computer

    Using Your Computer Corporate Evaluator’s Guide...
  • Page 26: Operating Your Computer

    Using Your Computer Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To start and stop the computer Power mode To enter this mode...
  • Page 27: To Reset The Computer

    Using Your Computer Operating Your Computer Hint To boot from a CD-ROM or DVD drive in the module bay, press ESC during reboot when the HP logo and prompt appear. Then select the CD-ROM/DVD drive as the temporary boot device. To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off.
  • Page 28: To Use The Pointing Devices

    Using Your Computer Operating Your Computer To use the pointing devices Your computer includes two built-in pointing devices: the pointing stick and touch pad. 1. Pointing stick (pressure-sensitive pointing device). 2. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse.
  • Page 29: To Configure The Pointing Devices

    Using Your Computer Operating Your Computer Scrolling with the scroll button • Hold down the scroll button and move the pointer using the pointing stick. The contents of the window scroll in the direction you move the pointer. To configure the pointing devices You can customize the operation of your computer’s pointing devices (pointing stick, touch pad, and external PS/2 or serial mouse).
  • Page 30: To Use The Fn Hot Keys

    Using Your Computer Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
  • Page 31: To Use The Windows And Applications Keys

    Using Your Computer Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
  • Page 32: To Use The Alt Gr Key

    Using Your Computer Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. • For a character in the lower-right corner of a key, press and hold ALT GR to type the character.
  • Page 33: To Adjust The Volume

    Using Your Computer Operating Your Computer To adjust the volume From the keyboard • To increase the volume, press the rear half of the volume control on the right side of the computer. –or– Press Fn+UP ARROW. • To decrease the volume, press the front half of the volume control. –or–...
  • Page 34: Working In Comfort With A Notebook Pc

    Using Your Computer Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the online HP Library.
  • Page 35 Using Your Computer Working in Comfort with a Notebook PC • Try to type as lightly as possible. The notebook keyboard requires little force to activate. • Take frequent, short rest breaks–this is especially important in a mobile computing environment. •...
  • Page 36: Taking Care Of Your Computer

    Using Your Computer Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
  • Page 37: To Safeguard Your Data

    Using Your Computer Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...
  • Page 38: To Clean Your Computer

    Using Your Computer Taking Care of Your Computer • Unplug the ac adapter when the computer is not in use. • To preserve the life of a battery, be sure to charge it regularly. • For long-term storage, the battery must be charged 20–50% to minimize capacity loss by self-discharge and to avoid deterioration of performance.
  • Page 39: Securing Your Computer

    Using Your Computer Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows 98 and 2000 and through the BIOS Setup utility.
  • Page 40: To Attach A Security Cable

    Using Your Computer Securing Your Computer To attach a security cable Your computer includes a built-in connector you can use to secure the computer with a cable and a lock (such as the Kensington MicroSaver lock system, available at many computer stores).
  • Page 41: To Use The Virusscan Utility

    Using Your Computer Securing Your Computer To use the VirusScan utility Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Your computer comes equipped with VirusScan. Before you can use VirusScan, you need to install it.
  • Page 42: To Lock The Hard Disk Drive

    Using Your Computer Securing Your Computer To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in the module bay.
  • Page 43: Traveling With Your Computer

    Traveling with Your Computer Corporate Evaluator’s Guide...
  • Page 44: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
  • Page 45 Traveling with Your Computer Managing Power Consumption For Windows 98 and 2000, message box appears 15 seconds before the computer enters Standby mode. This allows you to stop the process and save your work if you have not recently done so. CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode.
  • Page 46 Traveling with Your Computer Managing Power Consumption Managing CPU power (SpeedStep) If your computer’s taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving speed when the computer is running on the battery.
  • Page 47: To Manage Power Manually

    Traveling with Your Computer Managing Power Consumption To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this…...
  • Page 48: To Suspend The Computer When Closing The Display

    Traveling with Your Computer Managing Power Consumption To suspend the computer when closing the display By default, the computer display turns off when you close the display lid. If you prefer, you can instead set the computer so that closing the lid suspends the computer to Standby mode.
  • Page 49: Using Battery Power

    Traveling with Your Computer Using Battery Power Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for the optional secondary battery in the module bay—see “Status Lights” on page 18. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.
  • Page 50: To Respond To A Low-Battery Warning

    Traveling with Your Computer Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
  • Page 51 Traveling with Your Computer Using Battery Power • Set the automatic timeout settings to emphasize saving power. If your computer has a dual-speed processor, use the lower speed on battery power (the default settings conserve battery power). See “How the computer manages power automatically” on page 44.
  • Page 53: Making Connections

    Making Connections Corporate Evaluator’s Guide...
  • Page 54: Using Plug-In Modules

    Making Connections Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM or DVD drive. • Zip drive. • CD read/write drive. • Second hard drive. • Floppy disk drive. You can also attach the floppy disk drive to your computer’s parallel port using the external floppy drive cable.
  • Page 55: To Replace A Plug-In Module

    Making Connections Using Plug-In Modules To replace a plug-in module Windows 95 and 98 use the Agaté Tioman hot-swap software to let you disconnect most plug-in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar when a drive module is present.
  • Page 56 Making Connections Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the computer. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port.
  • Page 57: To Connect The Floppy Disk Drive To The Parallel Port

    Making Connections Using Plug-In Modules To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using the external floppy drive cable. • Connect the cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer.
  • Page 58: To Play Dvd Movies

    Making Connections Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. •...
  • Page 59: Using The Modem

    Making Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: •...
  • Page 60: To Connect The Modem

    Making Connections Using the Modem To connect the modem 1. Check that the telephone line is an analog line, sometimes called a data line. It should have 2, 3, or 4 wires. (You must not use a PBX or digital line.) 2.
  • Page 61: To Disconnect From The Internet

    Making Connections Using the Modem 2. Click the Connect button in the Dial-up Connection window. When you are successfully connected to the Internet, you’ll see a connect icon (two connected computers) in the taskbar. You are now ready to explore the Internet! To go to a specific Web site, enter the address (for example, http://www.hp.com) in the browser’s Address field.
  • Page 62: To Change Your Modem Settings

    Making Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company.
  • Page 63: To Send And Receive E-Mail

    Making Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.
  • Page 64: To Send And Receive Faxes (Windows 95)

    Making Connections Using the Modem To send and receive faxes (Windows 95) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 95. To send a fax 1.
  • Page 65 Making Connections Using the Modem 3. Type the message body in the QuickFax Note area. 4. Click Send Fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to QuickLink, then print it.
  • Page 66: To Send And Receive Faxes (Windows 2000)

    Making Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.
  • Page 67: Connecting To A Lan

    Making Connections Connecting to a LAN Connecting to a LAN If your computer model has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet.
  • Page 68: Connecting Pc Cards

    Making Connections Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card.
  • Page 69 Making Connections Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must either use the PC Card or Eject Hardware icon in the taskbar or shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the PC Card or Eject Hardware icon in the taskbar, then click Stop.
  • Page 70: Connecting External Devices

    Making Connections Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Universal serial bus (USB) port. 3.
  • Page 71: To Use An External Monitor

    Making Connections Connecting External Devices Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you plan to use.
  • Page 72: To Connect A Printer Or Other Parallel Device

    Making Connections Connecting External Devices Using dual display mode (Windows 98 only) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel. 2. Double-click Display and click the Settings tab. 3. Right-click display 2, and select Enabled. You can set different resolutions and numbers of colors for each display.
  • Page 73: To Connect A Usb Device

    Making Connections Connecting External Devices • Plug the mouse or keyboard PS/2 cable into the computer’s PS/2 port. • To connect a mouse and keyboard at the same time, use the HP F1469A Y adapter. • To connect a device that has a PC-type jack, connect its cable to an adapter cable that has a PS/2 jack.
  • Page 74: To Connect A Serial Device

    Making Connections Connecting External Devices To connect a serial device The computer includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems. If needed, you can set the serial port’s address in the BIOS Setup utility.
  • Page 75: To Make An Infrared Connection

    Making Connections Connecting External Devices To make an infrared connection Your computer includes an infrared port—located below the volume control on the right side of the computer—which provides wireless, serial communication between the computer and other infrared devices such as printers or other computers. By default, the infrared port is not enabled, so you must enable it before you can use it.
  • Page 76: To Connect To A Docking Product

    Making Connections Connecting External Devices Cable Connection software. For Windows 98, you will first need to install the software as follows: 1. Click Start, Settings, Control Panel, then double-click Add/Remove Programs. 2. Click Windows Setup, double-click Communications, and select the Direct Cable Connection checkbox.
  • Page 77 Making Connections Connecting External Devices Docking the computer The computer can be on, suspended, or off when docking. 1. Connect power to the dock—the type of connection depends on the dock. See the manual that came with the dock. 2. Place the computer on the dock platform, with the rear of the computer facing the dock’s docking connector.
  • Page 78 Making Connections Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. Corporate Evaluator’s Guide...
  • Page 79: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Corporate Evaluator’s Guide...
  • Page 80: Using The Bios Setup Utility

    Configuring and Expanding Your Computer Using the BIOS Setup Utility Using the BIOS Setup Utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.
  • Page 81 Configuring and Expanding Your Computer Using the BIOS Setup Utility Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
  • Page 82 Configuring and Expanding Your Computer Using the BIOS Setup Utility System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 Auto mouse is connected. External Fn Key Sets whether left CTRL+left ALT on an external keyboard is Enabled interpreted as the Fn key.
  • Page 83 Configuring and Expanding Your Computer Using the BIOS Setup Utility Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. Enter The password can have no more than 8 characters (0–9, A–Z), and cannot include special or accented characters.
  • Page 84 Configuring and Expanding Your Computer Using the BIOS Setup Utility Power Menu Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Default...
  • Page 85 Configuring and Expanding Your Computer Using the BIOS Setup Utility Boot Menu Setting Description Default +Removable Device Shows the order of boot devices, with “+” 1. Removable +Hard Disk indicating a device category. Move the entries to Device CD-ROM/DVD Drive change the order.
  • Page 86: Using Toptools

    Configuring and Expanding Your Computer Using TopTools Using TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working.
  • Page 87: Installing A Ram Expansion Module

    Configuring and Expanding Your Computer Installing a RAM Expansion Module Installing a RAM Expansion Module The computer has no memory (RAM) built in but has two slots that hold two RAM modules. One slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.
  • Page 88: To Remove A Ram Expansion Module

    Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6.
  • Page 89 Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7.
  • Page 90: Replacing A Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a Hard Disk Drive Replacing a Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the ac adapter if you’re using one, and remove the battery. 2.
  • Page 91: To Replace The Hard Disk Drive Holder

    Configuring and Expanding Your Computer Replacing a Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
  • Page 92: To Prepare A New Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. • If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD that also came with your computer.
  • Page 93: Using Windows 2000

    Using Windows 2000 Corporate Evaluator’s Guide...
  • Page 94: Installing Windows 2000

    • Install retail Windows 2000. • Install video support. • Install audio support. • Install pointing device support. • Install the Hewlett-Packard Configuration Interface (HPCI). • Install Intel® SpeedStep technology applet. • Configure power management. To prepare for software installation To install Windows 2000, you must have the following: •...
  • Page 95: To Install Windows 2000

    Using Windows 2000 Installing Windows 2000 1. Connect the ac adapter to the Notebook. 2. Insert the CD-ROM/DVD Drive in the Notebook. 3. Insert the bootable Recovery CD into the CD-ROM/DVD drive. 4. Reboot, press ESC twice when you see the HP Notebook logo. 5.
  • Page 96: To Install Video Support

    Using Windows 2000 Installing Windows 2000 13. Click Next at the Welcome screen. 14. Click Next to accept the Regional settings or click Customize. 15. Enter your name and organization, then click Next. 16. Enter a computer name, and an Administration password twice, then click Next. This password is used to administer User IDs and Windows security.
  • Page 97: To Install Pointing Device Support

    For more detailed information about the touchpad drivers, see the readme.txt file in the touchpad directory. To install the Hewlett-Packard Configuration Interface (HPCI) If you’ve installed a retail version of Windows 2000, you’ll need to install the Hewlett- Packard Configuration Interface (HPCI) driver. This driver is located on the Recovery CD in \HP\DRIVERS\W2K\HPCI.
  • Page 98: To Install The Intel® Speedstep™ Technology Applet

    Using Windows 2000 Installing Windows 2000 4. Restart the computer. Note Reset your video settings to 1024 x 768 if needed. To install the Intel® SpeedStep™ Technology applet If you’ve installed a retail version of Windows, you’ll need to install the Intel® SpeedStep™...
  • Page 99 Using Windows 2000 Installing Windows 2000 12. Set the Low battery alarm action by clicking the Alarm Action button. 13. Check “When the alarm goes off, the computer will:” 14. Select “Hibernate” in the drop-down list. 15. Click OK and close the Power Control panel. Corporate Evaluator’s Guide...
  • Page 100: Using The Docking Solutions

    Using Windows 2000 Using the Docking Solutions Using the Docking Solutions Windows 2000 is designed to support notebook docks. You can dock or undock the OmniBook when it is on, off, or in suspend mode in Windows 2000. The first time you dock the OmniBook into a dock it will create a Windows 2000 hardware profile.
  • Page 101: To Install Ethernet Support

    Using Windows 2000 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support This section describes how to: • Install Ethernet support. • Install modem support. To install Ethernet support If you have installed retail Windows and your HP Notebook contains a 3Com 10/100 Mini PCI Ethernet Adapter, you need to install the LAN drivers.
  • Page 102: To Install Modem Support

    Using Windows 2000 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support To install modem support If you have installed retail Windows and your HP Notebook contains a built-in 3Com 56K V.90 Mini PCI Modem, you need to install the modem drivers. The modem drivers are contained in the \HP\DRIVERS\W2K\MODEM\3COM subdirectory 1.
  • Page 103: Using Windows 98

    Using Windows 98 Corporate Evaluator’s Guide...
  • Page 104: Installing Windows 98

    Using Windows 98 Installing Windows 98 Installing Windows 98 Windows 98 Second Edition comes factory-installed on your HP Notebook. The following procedure installs a retail version of Windows 98. If you install a retail version of Windows 98, you’ll also need to manually install drivers that support the HP Notebook.
  • Page 105 Using Windows 98 Installing Windows 98 3. Open the MS-DOS Prompt. 4. Go to the \HP\BOOTDISK directory on the Recovery CD. If D: is the drive letter of your CD-ROM drive, type: CD \HP\BOOTDISK 5. Type MAKESUPP. 6. Enter A as the Floppy drive. 7.
  • Page 106: To Install Windows 98

    Using Windows 98 Installing Windows 98 Press F6 then Enter. 20. Remove the Windows 98 CD and the floppy disk. To install Windows 98 1. Restart the HP Notebook and Enter: C:\WINDOWS\OPTIONS\CABS\SETUP /IS 2. Select “I accept the Agreement” and click Next. 3.
  • Page 107: To Install Video Support

    Using Windows 98 Installing Windows 98 To install video support If you have installed retail Windows you need to install the video driver. The video driver is contained in the \HP\DRIVERS\W98\VIDEO subdirectory. 1. Run SETUP.EXE from the \HP\DRIVERS\W98\VIDEO directory. 2. Follow the instructions on the screen to install the video driver. The driver will be installed after the system reboots.
  • Page 108: To Install Infrared Support

    Using Windows 98 Installing Windows 98 For more detailed information about the touchpad drivers, see the readme.txt file in the touchpad directory. To install infrared support Before you use your infrared port to transfer files or to print to an infrared printer, you must enable the infrared port in the BIOS.
  • Page 109: Using The Docking Solutions

    Using Windows 98 Using the Docking Solutions Using the Docking Solutions This section describes how to: • Use the docking system. • Install the HP Notebook docking system support. To use the docking system Windows 98 is designed to support notebook docks. You can dock or undock the OmniBook when it is on, off, or in suspend mode in Windows 98.
  • Page 110: To Install The Hp Notebook Docking System Support

    Using Windows 98 Using the Docking Solutions Note Hot Swap is not supported in the Docking System module bay. You must restart the OmniBook when changing modules in the Docking System module bay. Hot Docking is not supported with an external video adapter is installed in the Docking System.
  • Page 111 Using Windows 98 Using the Docking Solutions 9. Click Next to search in the default locations. 10. Click Next to install the driver, and then click Finish. 11. Click Next to search for a new driver. 12. Click Next to Search for the best driver for your device. 13.
  • Page 112: To Install Ethernet Support

    Using Windows 98 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support This section describes how to: • Install Ethernet support. • Install modem support. To install Ethernet support If you have installed retail Windows and your HP Notebook contains a built-in 3Com 10/100 Mini PCI Ethernet Adapter, you need to install the LAN drivers.
  • Page 113: To Install Modem Support

    Using Windows 98 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support To install modem support If you have installed retail Windows and your HP Notebook contains a built-in 3Com 56K V.90 Mini PCI Modem, you need to install the modem drivers. The modem drivers are contained in the \HP\DRIVERS\W98\MODEM\3COM subdirectory.
  • Page 115: Using Windows 95

    Using Windows 95 Corporate Evaluator’s Guide...
  • Page 116: Installing Windows 95

    Using Windows 95 Installing Windows 95 Installing Windows 95 The HP Notebook Windows 95 OEM Service Release 2.5 Recovery CD comes with all Windows 98 models of the OmniBook 6000. The following procedure installs Windows 95 OSR2.5 and configures the appropriate device drivers. This section describes how to: •...
  • Page 117 Using Windows 95 Installing Windows 95 • HP Notebook drivers for Windows 95 Location: On the Product Recovery CD in \HP\DRIVERS\W95, or they can be downloaded from www.hp.com/go/support. It is recommended you repartition your hard disk before installing Windows 95. Follow the instructions below to format your hard disk.
  • Page 118: To Install Windows 95 Osr 2.5

    Using Windows 95 Installing Windows 95 16. Type Format C: /q /u. 17. Enter Y to format the C: drive. 18. Enter your desired Volume Label and press ENTER. 19. Insert the first Recovery CD of the set, wait for the CD-ROM drive to be ready and type SYS C:.
  • Page 119 Using Windows 95 Installing Windows 95 11. Do not detect any CD-ROM drive, Network, Sound, MIDI, or Video Capture Card devices, then click Next. 12. Select “Install The Most Common Components (recommended)”, then click Next. 13. Click “No, I do not want a startup disk”, then click Next. 14.
  • Page 120: To Install Video Support

    Using Windows 95 Installing Windows 95 30. Shut down and restart Windows 95. 31. Click Next in the Update Device Driver Wizard window. 32. Click on Finish. 33. The Primary IDE controller is detected. When prompted to restart Windows 95, click on No.
  • Page 121: To Install Pointing Device Support

    Using Windows 95 Installing Windows 95 To install pointing device support If you’ve installed a retail version of Windows 95, you can install pointing device support. The integrated pointing device(s) is fully supported by the Synaptics Touchpad driver. With the standard PS/2 mouse driver the integrated pointing device(s) will function, but will be without most special features.
  • Page 122: To Install The Intel® Speedstep™ Technology Applet

    Using Windows 95 Installing Windows 95 To install the Intel® SpeedStep™ Technology applet If you’ve installed a retail version of Windows, you’ll need to install the Intel® SpeedStep™ technology applet if you have a dual-speed Pentium III processor. The Intel SpeedStep files are located on the Recovery CD under \HP\DRIVERS\W95\SPEEDSTP.
  • Page 123: To Install Usb Support

    Using Windows 95 Installing Windows 95 13. Click Finish to reboot. 14. The driver is installed when Windows reboots. To install USB support If you have installed Windows 95 OSR 2.x and you wish to use USB, you will need to install USB support.
  • Page 124: To Install Euro Key Currency Symbol Support

    Using Windows 95 Installing Windows 95 The Hot Swap files are located on the Recovery CD under \HP\DRIVERS\W95\HOTSWAP. 1. From the Recovery CD, run \HP\DRIVERS\W95\HOTSWAP\SETUP. 2. Click Next. 3. Click Next to accept the default directory. 4. Click Finish to restart the computer. To install Euro Key currency symbol support Microsoft has created a software patch that allows you to type the new euro currency symbol.
  • Page 125: To Install The 2Nd Hdd Accessory Module Support

    Using Windows 95 Installing Windows 95 4. Double-click on the W95y2k.exe 5. Click Yes to accept the license agreement. 6. When the installation is finished, click OK to restart the computer. 7. The installation of Internet Explorer will start when the Notebook restarts. To install the 2nd HDD accessory module support If you intend to use a 2nd HDD in the Module Bay, you will have to update the Windows 95 hard-disk driver.
  • Page 126: Using The Docking Solutions

    Using Windows 95 Using the Docking Solutions Using the Docking Solutions This section describes how to: • Use the docking system. • Install the HP Notebook docking system support. • Configure a docked hardware profile. To use the docking system Windows 95 is designed to support notebook docks.
  • Page 127: To Install The Hp Notebook Docking System Support

    Using Windows 95 Using the Docking Solutions Note Hot Swap is not supported in the Docking System module bay. You must restart the OmniBook when changing modules in the Docking System module bay. Hot Docking is not supported with an external video adapter is installed in the Docking System.
  • Page 128: To Configure A Docked Hardware Profile

    Using Windows 95 Using the Docking Solutions 15. Click Finish. 16. Enter the \HP\DRIVERS\W95\DOCKING\SCSI directory on the Recovery CD and click OK. 17. Click Yes to Restart. To configure a docked hardware profile When Windows 95 installs a new Dock device (such as a network card), it may include the device in both the docked and undocked configurations.
  • Page 129: To Install Ethernet Support

    Using Windows 95 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support This section describes how to: • Install Ethernet support. • Install modem support. To install Ethernet support If you have installed Windows 95 and your HP Notebook contains a built-in 3Com 10/100 Mini PCI Ethernet Adapter, you need to install the LAN drivers.
  • Page 130: To Install Modem Support

    Using Windows 95 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support 14. Browse to Windows cab (Windows\Options\CABS) files on the Windows 95 installation CD. 15. Click OK. 16. Follow the instructions on the screen to complete the installation. 17.
  • Page 131: Using Windows Nt 4.0

    Using Windows NT 4.0 Corporate Evaluator’s Guide...
  • Page 132: Installing Windows Nt 4.0

    Using Windows NT 4.0 Installing Windows NT 4.0 Installing Windows NT 4.0 The Windows NT 4.0 Recovery CD comes with all Windows 2000 models of the OmniBook 6000. The following procedure installs a retail version of Windows NT 4.0 and configures the appropriate device drivers. This section describes how to: •...
  • Page 133: To Install Windows Nt 4.0

    Using Windows NT 4.0 Installing Windows NT 4.0 you must repartition the hard disk. The HP Notebook Windows 95/98 image uses a FAT32 partition. Windows NT 4.0 does not support FAT32. Follow the instructions below to repartition your hard disk. 1.
  • Page 134 Using Windows NT 4.0 Installing Windows NT 4.0 If you are going to format as FAT enter 2048 or less. If you are going to format as NTFS enter 4090 or less. 11. Select the C: partition and press Enter to install Windows NT. 12.
  • Page 135: To Install Service Pack 5

    Using Windows NT 4.0 Installing Windows NT 4.0 To install Service Pack 5 If you’ve installed a retail version of Windows NT 4.0, you’ll need to install Service Pack 5. This is located on Recovery CD in the root directory \NT4_SP5. You can also download the service pack from http://www.microsoft.com/ntserver/nts/downloads/recommended/sp5/allsp5.asp 1.
  • Page 136: To Install Pointing Device Support

    Using Windows NT 4.0 Installing Windows NT 4.0 Note If your Notebook came with an ESS soft modem, SETUP.EXE will also install modem drivers. 2. Follow the instructions on the screen to install the drivers. The drivers will be installed after the system reboots. To install pointing device support If you’ve installed a retail version of Windows NT, you can install pointing device support.
  • Page 137: To Install The Intel® Speedstep™ Technology Applet

    Using Windows NT 4.0 Installing Windows NT 4.0 7. A dialog box will appear prompting for the path of the installation files. Browse to the location of the driver installation directory when prompted to do so. 8. Double-click Piixide.inf then click OK. 9.
  • Page 138: Using The Docking Solutions

    Using Windows NT 4.0 Installing Mobile Enhancements Installing Mobile Enhancements The HP Notebook Mobile enhancements add the following capabilities to Windows NT 4.0: • Advanced Power Management (APM). • Plug and Play for PC Cards. The following applications: • Phoenix CardExecutive for Windows NT 4.0. •...
  • Page 139: To Install The Card Executive

    Using Windows NT 4.0 Installing Mobile Enhancements 1. Go to the APM directory and run Setup.exe. 2. Click the APM button to start installation. 3. Click OK. 4. When prompted, restart Windows NT. (If you wish to install Phoenix CardExecutive, do not restart at this time.) To install the Card Executive To take advantage of Card Executive’s plug-n-play for PCMCIA network cards, you...
  • Page 140: To Use The Docking System

    Using Windows NT 4.0 Using the Docking Solutions Using the Docking Solutions This section describes how to: • Use the docking system. • Install the HP Notebook docking system support. To use the docking system Windows NT 4.0 does not support notebook docks. If you are using the Mini Dock with a PC Card in the dock or the Docking System, you must shut down before docking or undocking.
  • Page 141 Using Windows NT 4.0 Using the Docking Solutions 5. From the Control Panel, double-click SCSI Adapters, then click Drivers. 6. Click Add. 7. Click “Have Disk”. 8. Enter C:\TEMP\DOCKING\IDE\WINNT and click OK. 9. Click OK to accept the “CMD 64xx 32-Bit IDE Adapter”. 10.
  • Page 142 Using Windows NT 4.0 Using the Docking Solutions • For the undocked profile, click “The computer is undocked”. Click OK to close the profile properties window. 5. Move the profile you wish to be the default to the top by clicking the side arrows. 6.
  • Page 143: Installing Hp/3Com 10/100 Ethernet+ 56K Global Modem Mini-Pci Card Support143 To Install Ethernet Support

    Using Windows NT 4.0 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support This section describes how to: • Install Ethernet support. • Install modem support. To install Ethernet support If you have installed retail Windows and your HP Notebook contains a built-in 3Com 10/100 Mini PCI Ethernet Adapter, you need to install the LAN drivers.
  • Page 144: To Install Modem Support

    Using Windows NT 4.0 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support 5. Click Have Disk. Enter the directory which contains the LAN drivers (\HP\Drivers\NT4\LAN), and then click OK. 6. When the Select OEM Option window opens, select 3Com 10/100 Mini PCI Ethernet Adapter, and then click OK.
  • Page 145 Using Windows NT 4.0 Installing HP/3Com 10/100 Ethernet+ 56K Global Modem Mini-PCI Card Support 1. Open the Device Manager: Right-click on My Computer and select Properties, click the Hardware tab, and then click the Device Manager button. 2. Double-click PCI Simple Communications Controller. 3.
  • Page 147: Troubleshooting Your Computer

    Troubleshooting Your Computer Corporate Evaluator’s Guide...
  • Page 148: Troubleshooting Techniques

    • Test your computer by running the DiagTools test program. See “Testing the Hardware” on page 169. • Contact your dealer or Hewlett-Packard—see “To contact the HP Customer Care Center” on page 176. Please have your computer with you when you call.
  • Page 149: Cd-Rom And Dvd Problems

    Troubleshooting Your Computer Troubleshooting Techniques • Test the audio with the DiagTools diagnostics. See “Testing the Hardware” on page 169. If you hear a loud high-pitched whine (feedback) from the speakers • In the Volume Control, try reducing the Master volume: double-click the speaker icon in the taskbar.
  • Page 150: Display Problems

    Troubleshooting Your Computer Troubleshooting Techniques If a DVD movie stops playing in the middle • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie.
  • Page 151: Docking Problems

    Troubleshooting Your Computer Troubleshooting Techniques • Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) • If the computer is cold, allow it to warm up. If the screen is difficult to read •...
  • Page 152: Hard Disk Drive Problems

    Troubleshooting Your Computer Troubleshooting Techniques docks or boots. If the drive A icon is missing, either dock the computer again with the floppy drive installed, or reboot the computer. If the computer hangs after inserting a PC Card in a dock •...
  • Page 153: Heat Problems

    Troubleshooting Your Computer Troubleshooting Techniques • If necessary, you can format the hard disk and reinstall the original factory software. See “To recover the factory installation of your hard disk” on page 171. Heat Problems Your computer normally gets warm during routine operation. If the computer gets abnormally hot •...
  • Page 154: Keyboard And Pointing Device Problems

    Troubleshooting Your Computer Troubleshooting Techniques • Remove any PC Cards from the computer. An infrared IRQ conflict is possible if two PC Cards are present at the same time. Keyboard and Pointing Device Problems If the pointer is difficult to control •...
  • Page 155 Troubleshooting Your Computer Troubleshooting Techniques If a PS/2 scroll mouse doesn’t work • The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto.
  • Page 156: Memory Problems

    Troubleshooting Your Computer Troubleshooting Techniques Memory Problems If a message says you are out of memory • If you’re using Windows 95 or 98, use the Memory Troubleshooter in Windows Help: click Start, Help, Contents, Troubleshooting. • If you are having memory problems while running MS-DOS programs, use the MS-DOS Troubleshooter in Windows Help: click Start, Help, Contents, Troubleshooting.
  • Page 157 Troubleshooting Your Computer Troubleshooting Techniques • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem.
  • Page 158 Troubleshooting Your Computer Troubleshooting Techniques • If you’re running fax software using fax Class 2, try using Class 1. If the modem dials but you can’t hear it • Make sure the audio-off light is turned off. If it’s on, press the audio-off button. •...
  • Page 159: Network Problems

    Troubleshooting Your Computer Troubleshooting Techniques Network Problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.
  • Page 160: Pc Card (Pcmcia) Problems

    Troubleshooting Your Computer Troubleshooting Techniques If you have slow or dropped connections on a 10/100 network switch or hub • The switch may be forced to 10 Mbps. For Windows 95 or 98, use Network in Control Panel to disable Auto Polarity for the network adapter. PC Card (PCMCIA) Problems If the notebook doesn’t recognize a PC Card •...
  • Page 161: Performance Problems

    Troubleshooting Your Computer Troubleshooting Techniques If a PC card modem is not working • Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4.
  • Page 162: Power And Battery Problems

    Troubleshooting Your Computer Troubleshooting Techniques 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4. Press F10 to save and exit BIOS Setup. If the computer stops responding •...
  • Page 163 Troubleshooting Your Computer Troubleshooting Techniques If a secondary battery doesn’t charge • The computer’s secondary battery won’t charge until the main battery is fully charged. • Make sure the ac adapter is fully plugged into the power source and the computer, and that the light on the adapter is on.
  • Page 164: Printing Problems

    Troubleshooting Your Computer Troubleshooting Techniques If the computer doesn’t automatically hibernate as expected • For Windows 2000, make sure hibernate support is enabled. From Control Panel, open Power, then click the Hibernate tab. Also, check the Power Schemes tab. Make sure the Hibernate timeouts for both ac power and battery power are not set to Never.
  • Page 165: Serial, Parallel, And Usb Problems

    Troubleshooting Your Computer Troubleshooting Techniques Serial, Parallel, and USB Problems If a serial mouse doesn’t work • Make sure you followed the manufacturer’s installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. •...
  • Page 166 Troubleshooting Your Computer Troubleshooting Techniques 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4. Double-click the internal modem, then select the option to disable the modem. • Check the port settings in Control Panel: 1.
  • Page 167: Startup Problems

    Troubleshooting Your Computer Troubleshooting Techniques Startup Problems If the computer doesn’t respond when you turn it on • Connect the ac adapter. • Press the blue sleep button to try turning on the unit. • Reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer.
  • Page 168 Troubleshooting Your Computer Troubleshooting Techniques network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear. Corporate Evaluator’s Guide...
  • Page 169: Testing The Hardware

    Troubleshooting Your Computer Testing the Hardware Testing the Hardware The DiagTools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
  • Page 170 Troubleshooting Your Computer Testing the Hardware 8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or Marks or unmarks the highlighted test. SPACE Marks or unmarks all tests in the current menu.
  • Page 171: Recovering And Reinstalling Software

    Troubleshooting Your Computer Recovering and Reinstalling Software Recovering and Reinstalling Software You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: •...
  • Page 172: To Replace A Damaged Recovery Cd

    Care Center” on page 176. To update the computer BIOS Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of your computer. Updates will be available from the HP Customer Care Web site (www.hp.com/go/support). Download the BIOS update and follow the instructions in the Readme.txt file on how to create the BIOS update floppy disk.
  • Page 173 Troubleshooting Your Computer Recovering and Reinstalling Software 6. Follow the onscreen instructions. This starts a process that takes approximately one minute. Once the update process begins, do not interrupt it. 7. When the process is completed, reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer.
  • Page 175: Support And Service

    Support and Service Corporate Evaluator’s Guide...
  • Page 176: Getting Assistance For Your Computer

    Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: •...
  • Page 177 Support and Service Getting Assistance for Your Computer • Product development, custom installations. • Consulting. To contact the Customer Care Center by email, visit the HP Customer Care Web site (www.hp.com/go/support). For the latest list of phone numbers, see the HP Notebook Web site (www.hp.com/notebooks) under Support.
  • Page 178: To Receive Repair Service

    • Any plug-in module not involved in the problem and not requested for repair. 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit.
  • Page 179: Hewlett-Packard Limited Warranty Statement

    Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your HP notebook computer.
  • Page 180 Support and Service Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
  • Page 181: Specifications And Regulatory Information

    Specifications and Regulatory Information Corporate Evaluator’s Guide...
  • Page 182: Hardware Specifications

    Specifications and Regulatory Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 316 × 261 × 33 mm (12.4 × 10.3 × 1.3 in). Size (15-inch display): 325 ×...
  • Page 183 Specifications and Regulatory Information Hardware Specifications Audio System 16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 KHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in.
  • Page 184 Specifications and Regulatory Information Hardware Specifications Software Microsoft Windows 95, 98, or 2000. Windows 95/98/2000-compatible Plug-and-Play. Advanced Power Management (APM) (Windows 95 and 98 only). DMI with HP TopTools. HP e-center (North America English only). Adobe Acrobat Reader. Agaté Tioman for HP (Hot Swap) (Windows 95 and 98 only). QuickLink (Windows 98 only).
  • Page 185: Modem Reference Information

    Specifications and Regulatory Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 95 or 98) or Phone And Modem Options (Windows 2000) in Control Panel, from most communications software, or by using terminal mode in your software.
  • Page 186 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) Turn online echo on Turn online echo off Hang up (go on-hook) Pick up (go off-hook) Display the 4-digit product code Display the checksum Display the RAM test results Display the firmware version Display the current modem settings Display user profiles Display the product configuration...
  • Page 187 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) Reset the modem using &F2 settings and load factory default profile 2 Display the list of AT commands &$ Display the list of ampersand commands &A0 Disable data compression result codes &A1 Enable data compression result codes &A2...
  • Page 188 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) &S1 Data Set Ready (DSR) signals that the modem is ready to send data &Un Set minimum link rate (bps): 0=Variable, 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333...
  • Page 189 Specifications and Regulatory Information Modem Reference Information Register Function (3Com) Range Default Test timer for AT command &T - when AT&T=0, the timer is disabled 0-255 (seconds) Duration for inactivity timer; S19=0 disables the timer (minutes) 0-255 Sets error correction break length (1/100 second) 0-255 Designates the ASCII character code for XON 0-127...
  • Page 190: Modem Reference (Ambit)

    Specifications and Regulatory Information Modem Reference Information Selected Result Codes (3Com) Code Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Modem Reference (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.”...
  • Page 191 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line Go on-line and initiate a retrain sequence Force pulse dialing Allow result codes to DTE Inhibit result codes to DTE...
  • Page 192 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3 Enable RTS/CTS DTE/DCE flow control &K4 Enable XON/XOFF DTE/DCE flow control &K5...
  • Page 193 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level Report the line signal quality %TTn PTT testing of signal level: 00-09=DTMF dial 0-9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A, 0D=DTMF B, 0E=DTMF C, 0F=DTMF D, 10=V.21 Channel 1mark symbol, 11=V.21 Channel 2mark symbol, 15=V.22...
  • Page 194 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) +H11 Enable RPI+ mode +H16 Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps Download to flash memory at 57.6 kbps -SDR=0 Disable distinctive ring -SDR=1...
  • Page 195 Specifications and Regulatory Information Modem Reference Information S-Registers (Ambit) Register Function (Ambit) Range/units Default Rings to auto-answer 0-255/rings Ring counter 0-255/rings Escape character 0-255/ASCII Carriage return character 0-127/ASCII Line feed character 0-127/ASCII Backspace character 0-255/ASCII Wait time for dial tone 2-255/s Wait time for carrier 1-255/s...
  • Page 196 Specifications and Regulatory Information Modem Reference Information Selected Result Codes (Ambit) Code Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Corporate Evaluator’s Guide...
  • Page 197: Safety Information

    To purchase a power cord (including one for a country not listed below) or a replacement ac adapter, contact your local Hewlett-Packard dealer or Sales and Service office.
  • Page 198: Ergonomics

    Specifications and Regulatory Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo.
  • Page 199: Laser Safety

    Specifications and Regulatory Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
  • Page 200: Regulatory Information

    Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. The computer generates and uses radio frequency energy and may interfere with radio and television reception.
  • Page 201: Canada

    Specifications and Regulatory Information Regulatory Information Declaration of Conformity Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 (415) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP OmniBook 6000 Complies with Part 15 of the FCC Rules.
  • Page 202 The HP ac adapter used with this product is designed to operate on all power systems, other than IT power systems. [1] The product was tested in a typical configuration with Hewlett-Packard personal computer peripherals. Quality Department, Hewlett-Packard Company Mobile Computing Division Corporate Evaluator’s Guide...
  • Page 203 Index audio support removing CD, 57 Windows 2000, 97 cleaning the computer, 38 2nd HDD accessory module Windows 95, 120 clicking items, 28 Windows 95, 125 Windows 98, 107 COM1 port, 16, 17 Windows NT 4.0, 135 computer audio-off caring for, 36 3COM modem support location, 15 changing BIOS settings, 39, 80...
  • Page 204 Windows 95 (retail), 116 DVD drive troubleshooting, 152 Windows 98 (retail), 104 installing, 55 hardware specifications, 182 Windows NT 4.0 (retail), 132 playing movies, 58 Hewlett-Packard support, 148 installing original software, 171 troubleshooting, 149 hibernate, 47 instant-on, 26 Corporate Evaluator’s Guide...
  • Page 205 Internet Microsoft Fax, 64 connecting, 72 browsing, 61 mini dock, 76 parallel port connecting to, 60 Mini-PCI, 16 floppy connection, 57 disconnecting, 61 location, 16, 17 MiniTel, 60 Internet Explorer, 60 mobile enhancements troubleshooting, 165 Internet Service Provider, 59 Windows NT 4.0, 144 password, 39 Internet Service Providers, 60 modem...
  • Page 206 preparing power cords, 197 troubleshooting, 167 hard disk drive, 92 saving battery power, 50 static electricity, 87, 88 printers scandisk, 37 status lights infrared, 75 screen area keyboard, 15, 19 printing adjusting, 32 location, 15 compatible printers, 72 Scroll Lock, 15, 19 meanings, 18, 19 parallel connection, 72 security...
  • Page 207 keyboard, 154 adjusting, 33 pointing stick, 121 memory, 156 troubleshooting, 148 SpeedStep, 122 modem, 156 volume control touch pad, 121 networks, 159 location, 15 USB support, 123 parallel port, 165 video support, 120 PC Card, 160 Y2K update, 124 warranty pointing devices, 154 Windows 98 (retail) repair, 178...

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