Performance Problems - HP F2974KT - OmniBook 500 - PIII 700 MHz Manual

Troubleshooting Your Computer
Troubleshooting Techniques
• Check the HP Customer Care web site (www.hp.com/go/support) for information
about installing certain PC Cards.
• Make sure your computer supports the problem PC Card: check the HP Notebook
web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
• Try the card in another computer to see whether the card functions properly.
• Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
• Test the PC Card with the e-DiagTools diagnostics— see "Testing the Hardware" on
page 162.
If an I/O card stops communicating properly
• The card may have been reset if the computer suspended or turned off. Exit any
applications, then remove and reinsert the card.
If a PC Card modem is not working
• Disable the internal modem:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager.
3. Double-click Modem to list the current modem devices.
4. Double-click the internal modem, then select the option to disable the modem.
If an I/O card stops communicating properly
• Exit and restart the application. The card may have been reset if the computer
suspended or turned off.
• Check settings in Control Panel.

Performance Problems

For best performance with Windows 2000, your computer should have at least 96 to
128 MB of memory (RAM).
If the computer pauses or runs sluggishly
• This may be normal Windows behavior. Background processing can affect response
time.
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