HP 500 Getting Started Manual
Notebook pc
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Also See for 500:
- Maintenance and service manual (117 pages) ,
- Service manual (112 pages) ,
- Troubleshooting manual (18 pages)
Table of Contents
Troubleshooting
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Summary of Contents for HP 500
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Page 1: Getting Started
Getting Started HP Notebook PC Document Part Number: 433664-001 October 2006 This guide explains how to set up your hardware and software, and begin using the computer in Windows ®. Enhanced for Accessibility... - Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
1 First-time setup Identifying required hardware ..... 1–1 Setting up the computer ......1–3 Step 1: Insert the battery . - Page 4 Contents Installing additional hardware and software ..3–6 Identifying and installing hardware ....3–6 Locating and installing software ....3–6 Updating the software installed on the computer.
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Page 5: Specifications
Recovering the system ......B–5 Creating recovery discs (highly recommended) ..B–6 Performing a recovery . -
Page 7: First-Time Setup
First-time setup Identifying required hardware To set up the computer for the first time, you will need the computer, the AC adapter, the power cord, and the primary battery. ✎ Components included with the computer may vary by region and by model. Getting Started 1–1... - Page 8 First-time setup Component Power cord AC adapter ✎ Use only the AC adapter provided with the computer or one approved for this computer. 1–2 Primary battery Getting Started...
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Page 9: Setting Up The Computer
Setting up the computer Computer setup involves the following tasks: 1. Inserting the battery into the computer. 2. Connecting the computer to external power ✎ The battery begins to charge. 3. Turning on the computer. 4. Setting up the software. 5. -
Page 10: Step 1: Insert The Battery
First-time setup Step 1: Insert the battery To insert a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. -
Page 11: Step 2: Connect The Computer To External Power
Step 2: Connect the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. -
Page 12: Step 3: Turn On The Computer
First-time setup When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) turns on. When the battery is fully charged, the battery light turns off. Leave the computer connected to external power until the battery is fully charged and the battery light turns off. - Page 13 To turn on the computer: » Press the power button 1. The power light on power button 2 turns on, and you are prompted to begin software setup. Getting Started First-time setup 1–7...
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Page 14: Step 4: Set Up The Software
(recommended) You can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability. -
Page 15: Quick Tour
Quick tour Identifying required hardware ✎ Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models. Getting Started 2–1... -
Page 16: Top Components
Quick tour Top components Component TouchPad Wireless light (select models only) Wireless button (select models only) 2–2 Power button Power light Getting Started... -
Page 17: Front Components
Front components Component Battery light Audio-out (headphone) jack Getting Started Audio-in (microphone) jack Quick tour 2–3... -
Page 18: Left Components
Quick tour Left components Component RJ-11 (modem) jack (select models only) RJ-45 (network) jack Power connector Right components Component Optical drive 2–4 External monitor port USB ports (2) PC Card slot Security cable slot Getting Started... -
Page 19: Next Steps
Protecting the computer The information in this section explains how your computer can be protected from damage caused by a virus, a security breach, a power surge, unsafe operation, or system failure. Protecting the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally. -
Page 20: Protecting Your System Files
Next steps Protecting your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix B, information. Protecting your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer. -
Page 21: Using The Computer Safely
The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo the guide in the Help and Support Center, select Start > Help and Support > User Guides. - Page 22 WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located in the Help and Support Center.
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Page 23: Connecting To A Computer Network
✎ The computer display must be open before you can connect to a wireless network. For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started document, included with the computer. If the computer has a Bluetooth device, you can create a personal... -
Page 24: Installing Additional Hardware And Software
Next steps Installing additional hardware and software Identifying and installing hardware To see a list of hardware installed on the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, click View system information. -
Page 25: Updating The Software Installed On The Computer
2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if prompted to do so. ■ Preloaded software. This is software provided on the hard drive but not ready to use. To locate or install preloaded software or drivers: 1. -
Page 26: Finding The User Guides
Next steps Finding the user guides User guides, regulatory and safety notices, and other information resources about using the computer are available through the Help and Support Center. To access the user guides: » Select Start > Help and Support > User Guides. Turning off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure:... -
Page 27: Troubleshooting
Troubleshooting resources If you experience computer problems, perform the following troubleshooting steps: 1. Refer to chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. -
Page 28: Quick Troubleshooting
Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, press the power button. When the computer is turned on, the power light turns on. If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer. -
Page 29: The Computer Screen Is Blank
The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. -
Page 30: Software Is Functioning Abnormally
Troubleshooting Software is functioning abnormally Follow these suggestions if the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer >... -
Page 31: The Computer Is Unusually Warm
If you are unable to shut down the computer with these procedures, try the following emergency procedures in the sequence provided: Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. 1. Press ctrl+alt+delete 2. Press and hold the power button for at least 5 seconds. 3. -
Page 32: An External Device Is Not Working
Troubleshooting An external device is not working Follow these suggestions if an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. -
Page 33: Help And Support Center
(English only). ✎ For information on connecting to a WWAN, refer to the HP Broadband Wireless Getting Started document, included with the computer. Help and Support Center If the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start >... -
Page 34: Contacting Customer Care
❏ The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer. ■ Date the computer was purchased. ■... -
Page 35: A Connect To The Internet From Your Home
Connect to the Internet from your home The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, choose an Internet Service Provider (ISP) and choose the type of Internet connection you want, such as broadband, wireless, or dial-up. -
Page 36: Using The New Connection Wizard
Connect to the Internet from your home Using the New Connection Wizard The New Connection Wizard works for these types of connections: ■ You already have an account with an ISP. ■ You have a disc from an ISP. ■ You do not have an Internet account and would like to select an ISP from the list provided within the wizard. - Page 37 A wireless network set up at home requires a wireless router (purchased separately). To learn about setting up wireless access, visit http://www.hp.com/go/techcenter/wireless To learn about connecting to a WWAN, refer to the HP Broadband Wireless Getting Started document, included with the computer. ■...
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Page 39: B Backup And Recovery
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager. -
Page 40: Backing Up Specific Files Or Folders
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. -
Page 41: Backing Up The Entire Hard Drive
This process may take over an hour, depending on your computer speed and the amount of data being stored. To back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. -
Page 42: Backing Up Modifications Made To The System
You can schedule recovery points for a specific time or event in your system. To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. -
Page 43: Scheduling Backups
Scheduling backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select models only), by clicking one of the available options. -
Page 44: Creating Recovery Discs (Highly Recommended
After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability. - Page 45 To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended), and then click Next.
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Page 46: Performing A Recovery
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. -
Page 47: Recovery Partition
Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2. Restart the computer, and then press operating system loads. 3. Click a recovery option, and then click Next. 4. -
Page 49: Operating Environment
Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) -
Page 50: Rated Input Power
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the... - Page 51 AC adapter connecting 1–5 identifying 1–2 altitude specifications C–1 antivirus software 4–4 audio-in (microphone) jack 2–3 audio-out (headphone) jack 2–3 battery charging 1–6 indentifying 1–2 inserting 1–4 battery light 1–6 Bluetooth 3–5 buttons power 1–7 wireless 2–2 cables and cords, power 4–2 computer turn off 3–8 turn on 1–6...
- Page 52 Index IEC 60950 compliance 3–4 image, switching among display devices 4–3 inserting the battery 1–4 Internet access A–2 jacks audio-in (headphone) jack 2–3 audio-out (microphone) 2–3 RJ-11 (modem) jack 2–4 RJ-45 (network) jack 2–4 labels, service tag 4–8 LAN (local area network) 3–5 lights battery 1–6 power 1–7...
- Page 53 rated input power specifications C–2 registration number, operating system 4–8 regulatory information notices 3–4 Regulatory, Safety and Environmental Notices 3–4 RJ-11 (modem) jack 2–4 RJ-45 (network) jack 2–4 Safety and Comfort Guide 3–3 serial number, computer 4–8 service tag 4–8 seurity cable slot 2–4 software antivirus 3–1...