Serial, Parallel, And Usb Problems - HP F2974KT - OmniBook 500 - PIII 700 MHz Manual

Serial, Parallel, and USB Problems

If a serial mouse doesn't work
• Make sure you followed the manufacturer's installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
• Make sure the port connection is secure.
• Press the blue sleep button to suspend and resume.
• Restart the computer: click Start, Shut Down, Restart.
• Check mouse settings in Control Panel: click Start, Settings, Control Panel, then
double-click Mouse.
• Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 86.
• Use a mouse that connects to a USB or PS/2 port.
• Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager, then double-click Ports (COM & LPT).
If a serial modem doesn't work properly
• See "Modem Problems" on page 150.
• Make sure the port connection is secure.
• Use the Modem Troubleshooter in Windows Help.
• Check the modem settings in Control Panel: click Start, Settings, Control Panel, then
double-click Modems (Windows 98) or Phone and Modem Options (Windows 2000).
• Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 86.
• Disable the internal modem:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager.
3. Double-click Modem to list the current modem devices.
4. Double-click the internal modem, then select the option to disable the modem.
Troubleshooting Your Computer
Troubleshooting Techniques
Corporate Evaluator's Guide 159