Error Messages And Lights - Dell 962 All In One Photo Printer User Manual

Error Messages and Lights

The following error messages can be found on your computer screen or operator panel display.
Error Message:
Black Ink Low
Color Ink Low
Clear paper jam
Clear ADF jam
Load Paper then Press
Select
Left cartridge
missing. Insert Black
or Photo cartridge
Right cartridge
missing. Insert Color
cartridge
Left cartridge
incorrect
Right cartridge
incorrect
Cartridge error
Data error
Scan error
What it indicates:
An ink cartridge is running low on ink.
The Low Ink warning occurs when your
ink cartridges are about 25 percent
full, 15 percent full, and 5 percent full.
A paper jam exists in the printer.
A paper jam exists in the ADF.
Your printer is out of paper.
The Black or Photo ink cartridge is
missing.
The Color ink cartridge is missing.
The wrong ink cartridge is installed in
the left cartridge carrier.
The wrong ink cartridge is installed in
the right cartridge carrier.
There is a problem with the ink
cartridges or the print heads.
Data error or incomplete data.
Scan carrier error.
Solution:
Replace the ink cartridge. For more
information, see Replacing Ink
Cartridges.
Clear the paper jam, and then press
Select on the operator panel. For
more information, see Check for a
paper jam.
Clear the paper jam, and then press
Select on the operator panel. For
more information, see Check for a
paper jam.
Follow the instructions on the display
to clear the message, and then print
your document.
Install a Black or Photo ink cartridge.
For more information, see
Ink Cartridges.
Install a Color ink cartridge. For more
information, see Replacing Ink
Cartridges.
Remove the cartridge and install the
correct Black or Photo cartridge for
your printer. For more information, see
Replacing Ink Cartridges.
Remove the cartridge and install the
correct Color cartridge for your printer.
For more information, see
Ink Cartridges.
Reinstall the ink cartridges. For
more information, see
Ink Cartridges.
Disconnect and then reconnect
the printer power cable.
Press the Power button to reset, and
then resend your print job.
Turn off the printer, wait a few
seconds, and then turn on the printer.
Replacing
Replacing
Replacing