Dell 962 All In One Photo Printer User Manual page 69

Check for a paper jam -
Near the ADF
1. Lift the ADF cover or ADF unit located to the left of the ADF input tray.
2. Pull firmly on the paper to remove it.
3. Close the ADF cover or unit.
4. Press the Select button.
5. Resend your print job to print any missing pages.
NOTE: To avoid paper jams, do not force paper into the All-In-One.
Near the paper input tray
1. Lift the paper exit tray.
2. Pull firmly on the paper to remove it.
3. Lower the paper exit tray.
4. Press the Select button.
5. Resend your print job to print any missing pages.
Near the paper exit tray
1. Raise the printer unit.