Overview - Nortel 1150E User Manual

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Overview

The IP Phone 1150E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the keypad of the IP Phone
operates in the same way as a standard M5216 Meridian Business Set
(MBS) telephone. With the correct permissions, additional services and
features can be accessed using the softkeys of the function display area.
The four softkeys located below the display area can consist of a Menu
softkey and three feature softkeys. The navigation keys can be used
to select a particular menu option. The three feature softkeys can be
configured by your system administrator to activate features provisioned
on the line without having to use the dedicated feature key. The default
Centrex features available on the softkeys are Transfer, Forward, and
Conference. For more information, see
The IP Phone 1150E is an Automatic Call Distribution (ACD) phone
designed primarily for call center agents. The administrator can configure
the ACD keys so that the feature set required by a supervisor and the
agent features, are on the same terminal. The administrator creates user
profiles and assigns the ACD features to the dedicated ACD keys.
The
location of the keys and components of the IP Phone 1150E.
Copyright © 2009 Nortel Networks
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Figure 1 "IP Phone 1150E components" (page 10)
Carrier VoIP
Nortel IP Phone 1150E User Guide (CICM)
NN10300-025 04.01 Standard
24 April 2009
"Softkey functionality" (page
identifies the
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