Canon MG5100 series On-Screen Manual page 868

If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click
Device Manager on the Hardware sheet.
2.
Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the machine is correctly
connected to the computer.
Check 3: Make sure that the USB cable is securely plugged in to the machine and the
computer.
3.
Click the General tab and make sure that there is no indication of a problem with the
device.
If a device error is displayed, refer to Windows help to resolve the error.
Other Error Messages
Check: If an error message is displayed outside the printer status monitor, check
the following:
"Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
"Could not spool successfully due to insufficient memory"
Quit other running application softwares to increase available memory.
If you still cannot print, restart your computer and retry printing.
"Printer driver could not be found"
Uninstall the printer driver according to the procedure described in
Unnecessary MP Drivers
"Could not print Application name - File name"
Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen
asking for permission to send the printer and application software usage information will be
displayed one month, three months, and then six months after the installation. After that, it
will be displayed every six months for about four years.
Read the instructions on the screen and follow the procedure below.
If you agree to participate in the survey program:
, and then reinstall it.
Deleting the