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Problem
Cause
I think the flow of
There is only a small
filtered water from
hole in the Long-life
the Long-life filter
filter to increase the
is too slow and I
lifetime of the filter.
want to make the
hole in the filter
bigger.
The water purifier
The adapter of the
does not fit onto
Philips water purifier
my dispenser.
is designed in such
a way that it can
be placed on most
dispensers of major
brands. However, it
is possible that the
water purifier does
not fit onto certain
dispensers with a
special shape.
I do not know
what kind of water
I can filter in the
water purifier.
I do not know
where to buy
replacement filters.
I am not sure if
I can clean the
filters
Solution
Do not modify the Long-life filter! If you do, you could
damage the filter and then it would no longer work
properly.
You could consider using a Philps water purifier with
dispenser (WP3864, WP3863, WP3862). This dispenser
offers both hot and ambient temperature water and has
a child lock for the hot water lever. It also provides extra
safety at the last point before dispensing the filtered
water thanks to the silver sieves in the spouts. For more
information, visit www.philips.com/aqua.
Only use the water purifier to filter water from the tap in
your house, as this is municipal pretreated water. Never
put water hotter than 40°C in the water purifier. Water
with a higher temperature than 40°C causes damage to
the water tanks and filters.
You can usually buy replacement filters at the shop where
you bought your water purifier or at major retail outlets
that sell Philips water purifiers. The rust and sediment
pre-filter cannot be bought separately. One extra rust
& sediment pre-filter in the provided in the package of
the water purifier. After you have used this filter, 2 rust &
sediment pre-filters are provided together with each Long-
life filter you buy. You can call the Consumer Care Centre
in your country to find a shop close to your home that
sells replacement filters. Long-life filters are available under
type number WP3962. Soft water boosters are available
under type number WP3963.
You can only clean the rust & sediment pre-filter. The
Long-life filter can not be cleaned! The Soft water booster
can only be regenerated with kitchen salt. Do not use
cleaning agents or tools to clean the filters, as this may
damage the filters. Damaged filters can lead to water that
is not safe to drink.
English
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