Problem: Live View Does Not Display The Expected Video; Problem: Cannot Connect To A Device; Figure B-1 Limited Or No Connection Message - Honeywell EQUIP HD3MDIHX User Manual

Indoor high resolution true day/night ip dome camera ntsc/pal equip series
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Troubleshooting

Problem: Live View Does Not Display the Expected Video

Problem: Cannot Connect to a Device

68
Possible solutions:
Ensure that your web browser settings have been configured to allow ActiveX controls
(see
Installing the Honeywell IP Utility and Web-Client Software
information on setting up your browser).
Ensure that the network cable from the camera is connected to both the camera and
the network.
Ensure that the camera assembly board DIP switch settings are configured correctly.
When the following message
device connection is limited. Usually this warning indicates that your PC and the device
your are connecting to are on different subnets. Contact your network administrator for help
to resolve your network issue(s).
Figure B-1
Limited or No Connection Message
(Figure
B-1) displays in the status bar of the IP Utility, your
on page
29
for

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