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Honeywell EQUIP HD3MDIHX User Manual

Indoor high resolution true day/night ip dome camera ntsc/pal equip series
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Table of Contents
EQUIP® Series
Indoor High Resolution
True Day/Night

IP Dome Camera

NTSC / PAL
HD3MDIH
HD3MDIHX

User Guide

Document 800-07361 – Rev A – 12/10

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Table of Contents
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  Summary of Contents for Honeywell EQUIP HD3MDIHX

  • Page 1: Ip Dome Camera

    EQUIP® Series Indoor High Resolution True Day/Night IP Dome Camera NTSC / PAL HD3MDIH HD3MDIHX User Guide Document 800-07361 – Rev A – 12/10...
  • Page 2 Revisions Issue Date Revisions 12/10 New document for the HD3MDIH/X model for the HD3 EQUIP Series IP Dome Camera.
  • Page 3: Table Of Contents

    About the Honeywell IP Utility ........29...
  • Page 4 Contents Step 5: Launch the Web-Client to View Live Video ......38 Uninstalling IP Utility, Bonjour or the ActiveX Plug-in Software ..... . 40 Uninstalling IP Utility Using the Start Menu .
  • Page 5: Figures

    Figure 3-2 Honeywell IP Utility Log On Window ......33 Figure 3-3 Honeywell IP Utility User Interface.
  • Page 6 Figures Figure C-3 HD3MDIH/X Camera Side View Dimensions with Adapter Plate ....71 Figure C-4 HD3MDIH/X Camera Bottom View with Dimensions ..... 72...
  • Page 7: Tables

    Audio and Alarm Connector PIN Definitions ......19 Table 3-1 User Profiles for Honeywell IP Utility and the Web-Client ....30 Table 3-2 PC Minimum System Requirements .
  • Page 8 Tables...
  • Page 9: About This Document

    • Chapter 3, Installing the Honeywell IP Utility and Web-Client Software, describes how to install the Honeywell IP Utility and set up administrator privileges. • Chapter 4, IP Camera Web-Client, describes how to use the Web-Client application to view video and configure the available settings for the network camera.
  • Page 10: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES CAUTION THAT DANGEROUS VOLTAGE RISK OF CONSTITUTING A RISK OF ELECTRIC SHOCK ELECTRIC SHOCK IS DO NOT OPEN PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF THIS SYMBOL INDICATES ELECTRIC SHOCK, DO NOT REMOVE THAT IMPORTANT OPERATING THE COVER.
  • Page 11: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
  • Page 12 Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative. Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 13: Introduction

    Introduction The Honeywell HD3MDIH/X Indoor High Resolution True Day/Night IP Dome Camera provides high quality video surveillance over a network connection. See Table 1-1 descriptions of the camera models. Table 1-1 Fixed Mini Dome Network Camera Model Numbers Model number...
  • Page 14 Introduction...
  • Page 15: Installation And Setup

    Adjust the camera for the clearest image • Set up the camera in a network system Before You Begin Before installing the camera, Honeywell recommends that you: • Carefully read this guide and keep it for future reference. • Check www.honeywellvideo.com/products/cameras/index.html...
  • Page 16: Equipment Required

    Installation and Setup Equipment Required The following tools might help you to complete the installation: • Drill • Screwdrivers • Wire cutters Overview of Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the exact sequence given. The initial installation of your HD3MDIH/X camera consists of the following steps: Step See …...
  • Page 17: Camera Components And Functions

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Camera Components and Functions Your Honeywell HD3MDIH/X camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering.
  • Page 18: Camera Installation

    Installation and Setup Camera Installation Preparing the Camera Rotate the dome bubble counterclockwise Skirt until it disconnects. Pull the turret to remove it. Rotate the camera counterclockwise until it disconnects from the skirt. Camera Set aside the dome bubble, turret, and camera.
  • Page 19: Connecting The Wires

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Pre-drill the holes as indicated on the template, using the recommended hole size for the screws being used. Note Other fasteners (preferably stainless steel) can be used, provided they are not larger than the screw holes on the mounting template.
  • Page 20: Figure 2-4 Normal Alarm States

    Installation and Setup Connecting Audio Your network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Your camera can transmit audio from the camera to the client (PC) using any audio source that provides an industry standard line level input (see the terminal strip as depicted in Figure 2-6).
  • Page 21: Connecting Power

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Pull the cables through the back or side entries of the camera skirt, back box and/or adapter plate (as required), then connect the green connector strip to the camera assembly.
  • Page 22: Figure 2-6 Camera And Cables

    Installation and Setup Figure 2-6 Camera and Cables RJ45 Ethernet network connection (using 10Base T or 100Base TX cable). See Connecting to a Network via an RJ-45 Ethernet Connector, page 23) Also for Power over Ethernet (PoE 802.3af) Back view of camera Connector Strip Audio: Input/Output Alarm: Input/Output...
  • Page 23: Connecting To A Video Monitor

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Connecting to a Video Monitor The local video out (see Figure 2-7) is available as a test output and should be used as needed during installation to position, aim, and focus the camera. Use the provided BNC connector to connect the video from the camera to the video input connector on your video monitor.
  • Page 24: Mounting The Camera

    Installation and Setup Mounting the Camera Surface Mount Skirt Secure the skirt to the ceiling (hardware not supplied) or to the wall using the Screws supplied screws. (supplied) Note You must use screws that are able to Camera support at least three times the weight assembly of the camera.
  • Page 25: Restore Factory Defaults

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Flush Mount (with or 4S box (not supplied and optional) without 4S box) Use the screws (not supplied) to Adapter plate connect the adapter plate directly Screws to the ceiling or wall.
  • Page 26: Figure 2-8 Gimbal Adjustment

    Installation and Setup Note If your installation involves a 24V AC power source, then please wait approximately 60 seconds after connecting to a power source for video to appear on the local video out. Connect the supplied video cable to the local video out connector to view the video signal on a standard monitor (see Figure 2-8 below to connect a local video monitor).
  • Page 27: Adjusting The Lens Focus

    Install the dome bubble when you have set up your camera and completed the network connections (see Chapter 3, Installing the Honeywell IP Utility and Web-Client Software). Place the enclosure cover on the camera with the tabs to the left of the slots, then turn it clockwise until the tabs click securely into place.
  • Page 28 Installation and Setup...
  • Page 29: Installing The Honeywell Ip Utility And Web-Client Software

    About the Honeywell IP Utility and Web-Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a CD or downloaded from the Honeywell Systems Group website (www.honeywellvideo.com). It is installed on a local workstation and primarily used by Administrators to configure the EQUIP Series of products residing on an IP network.
  • Page 30: About The Web-Client

    • Configure compression settings. • Configure alarm and audio settings. User Profiles: Honeywell IP Utility and Web-Client Both the Honeywell IP Utility and the Web-Client have two user types: Administrator and Guest as described in Table 3-1. Note Only one user, an Administrator or a Guest, can be logged on at a time.
  • Page 31: Step 1: Confirm Your System Requirements

    Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network related issues. Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-2). After the IP Utility is installed, the same computer workstation can be used to access the Web-Client.
  • Page 32: Step 2: Install The Honeywell Ip Utility Software

    Locate your device in the list (for example, click Cameras for HD3MDIH/X camera). Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions.
  • Page 33: Step 3: Log Onto The Ip Utility And Discover Network Devices

    During the installation set up, you must log on as an Administrator to access all the features. Click the arrow button The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
  • Page 34: Figure 3-3 Honeywell Ip Utility User Interface

    Installing the Honeywell IP Utility and Web-Client Software Figure 3-3 Honeywell IP Utility User Interface Refresh button Use the Product Filter drop-down Connect button menu to select a specific device, such as all HD3 series cameras. Disconnect button Limited/No connectivity...
  • Page 35: Step 4: Connect To A Device And Configure Network Settings

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Step 4: Connect to a Device and Configure Network Settings When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and are listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added to the network.
  • Page 36: Figure 3-4 Set The Ip Network Settings Automatically Or Manually

    Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. MAC Address The MAC address is a factory-assigned address that is unique for each device.
  • Page 37 HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Updating IP Network Settings Automatically In the Discovery pane, select the device and click Connect From the System tab click the Obtain an IP Address automatically check box. Enter a Device Name, for example, FrontLobbyDome01.
  • Page 38: Interfacing With The Equip Device Via A Network Video Recorder

    It is important to click Apply in order to save any configuration change. Log onto the Web-Client. There are two ways to launch the Web-Client and log on— via the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility Log onto the Honeywell IP Utility program.
  • Page 39: Figure 3-5 Activex Prompt

    Figure 3-5 ActiveX Prompt Click Yes. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The Web-Client interface opens and live streaming video displays on the monitor.
  • Page 40: Uninstalling Ip Utility, Bonjour Or The Activex Plug-In Software

    Uninstall Honeywell IP Utility. Click Yes. The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish.
  • Page 41: Uninstalling Ip Utility Or Ip Activex Using The Control Panel

    Remove. The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish. Document 800-07361 Rev A...
  • Page 42 Installing the Honeywell IP Utility and Web-Client Software...
  • Page 43: Ip Camera Web-Client

    IP Camera Web-Client Before you launch the Honeywell IP Web-Client, ensure that you complete the following sections before configuring your HD3MDIH/X camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility and Web-Client Software This chapter covers: •...
  • Page 44: User Profiles

    Note The web page where you log on to the Honeywell IP Utility and any IP device web page (for example, the IP Web-Client) look very similar. You can tell the difference between the two sites by the IP address in the web browser as well...
  • Page 45: Launching The Web-Client From Ip Utility

    • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 46: Logging Onto The Web-Client From Internet Explorer

    IP Camera Web-Client Note If the Launch Browser button is inactive, then you must enable Enable HTTP Server. Click to enable the HTTP Server, and then click Apply. The Launch Browser button should then be enabled. Logging Onto the Web-Client from Internet Explorer From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the logon window.
  • Page 47: Navigating The Web-Client User Interface

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Navigating the Web-Client User Interface Figure 4-2 Web-Client Window Layout: Administrator Log On The URL corresponds to the IP Address as Click Logout to exit the program. configured in the IP Utility.
  • Page 48: Live View

    IP Camera Web-Client Figure 4-3 Web-Client: Administrator User The menu bar displays When an alarm is which user is logged on Click to select the detected, an alarm and provides a link to log video stream. message appears here out of the application. to notify the operator.
  • Page 49: Taking A Snapshot

    Depending on the hardware installation, there is a tab called either Device Information or Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides read-only network settings, firmware settings, and video formats without having to access the IP Utility.
  • Page 50: Resetting The Device

    IP Camera Web-Client Figure 4-6 IP and Firmware Settings: Device Information Tab Device Name as entered in the IP Utility program IP Address on the network (DHCP/Static/APIPA) Subnet Mask and Default Gateway address that connects the camera to the network MAC Address is a factory assigned address unique for each device Firmware Settings including...
  • Page 51: Compression Settings

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Compression Settings The video signal sent from the camera to the Web-Client has a number of settings that can be edited which affect how the video displays in the Web-Client. The Compression Settings view enables you to configure these settings: •...
  • Page 52: Video Codec Settings Tab

    IP Camera Web-Client Video Codec Settings Tab Figure 4-8 Video Codec Settings Tab Available Functions Primary Stream Secondary Stream Set the Resolution Set the Frame Rate Set the Priority for Quality or Bit Rate Set the Compression Ratio Set the Target Bit Rate Set the Maximum Bit Rate (kbps) Default settings shown for NTSC models Set the GOP (Group of Pictures)
  • Page 53: Figure 4-9 Video Codec Settings

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Table 4-4 Compression Settings(cont’d) Setting Options Description Select this Priority Field Setting Description field setting Quality Maximum Bit Rate If the actual bit rate (use statistics to determine) from the camera momentarily exceeds the (see Figure...
  • Page 54: Statistics: Received Bit Rate And Frame Rate

    IP Camera Web-Client Click Apply. Adjustments in your compression settings are captured in the statistics. As you make adjustments, the Statistics field acts as a visual reminder of how your settings affect the bit rate, frame rate, and bandwidth usage. When you are satisfied with your settings —...
  • Page 55: Auto Exposure

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Figure 4-10 Camera Setup Auto Exposure The Auto Exposure settings allow the user to access and configure exposure-related settings as described in Table 4-5. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 56: White Balance

    IP Camera Web-Client Table 4-5 Auto Exposure Settings (cont’d) Setting Options Description Flickerless Off, On Eliminates the “flicker” that can appear in an image under certain lighting conditions (for example, fluorescent lighting). This setting is not available if you have selected ELC. Off, Low, High Automatically provides a clear image under low-light conditions.
  • Page 57: Video Analytics

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Table 4-6 White Balance Settings Option Description AWC Auto (Auto White...
  • Page 58: Sabotage Detection

    IP Camera Web-Client Figure 4-11 Video Analytics Tab Each Tamper Detection Setting provides 3 threshold levels: High (80%), Medium (50%) and Low (30%). Each setting has three threshold levels: high (80%), medium (50%) and low (30%). When these thresholds are exceeded, camera sabotage or motion is detected, and alarm messages appear above the video display and alarm signals are sent to DVRs/NVRs (see Figure 4-13).
  • Page 59: Figure 4-13 Video Analytics Alarm Message

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Figure 4-13 Video Analytics Alarm Message Configuring Video Blur Detection The video appears blurred when the camera is exposed to elements such as water. When this occurs, video blurring in the field of view is detected and an alarm message appears (see Figure 4-13) above the video display.
  • Page 60: Table 4-8 Blinding Threshold Values

    IP Camera Web-Client In the Blinding Threshold list, select one of the following options: Table 4-8 Blinding Threshold Values Value To detect … High (80%) Maximum blinding. The alarm message appears when your camera is blinded by 80% or more. Medium (50%) Medium blinding.
  • Page 61: Configuring Video Motion Detection

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Click Apply. Note To turn off camera field of view change detection, select Disable in the Scene Change Threshold list. Disable is the default value. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 62: Alarm And Audio

    IP Camera Web-Client Note To disable a zone, click the VMD drop-down menu, then select Disable. Alarm and Audio Figure 4-15 Audio and IO Settings Tab Alarm Settings Connect external devices such as sirens or flashing lights to the alarm output connector to signal camera users that an alarm is activated.
  • Page 63: Audio Settings

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Audio Settings The network camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Connect industry-standard line level audio input and output to the back of your camera.
  • Page 64 IP Camera Web-Client...
  • Page 65: Appendix A Surface Mounting Template

    Surface Mounting Template HD3 Series Cameras Surface Mounting Template Apply to a clean, dry surface, free of dust and dirt 6 Holes Use recommended drill bit as per screws (supplied) Document 800-07361 Rev A 12/10...
  • Page 66 Surface Mounting Template...
  • Page 67: Appendix B Troubleshooting

    Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your HD3MDIH/X camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
  • Page 68: Problem: Live View Does Not Display The Expected Video

    Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Installing the Honeywell IP Utility and Web-Client Software on page information on setting up your browser). • Ensure that the network cable from the camera is connected to both the camera and the network.
  • Page 69: Appendix C Specifications

    Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Scanning System: Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V): 1280 x 720 (HD); 640 x 480 (VGA) Minimum Illumination: 1.0 lux color @ 50 IRE, F1.2 Video Output (local):...
  • Page 70 Pentium IV CPU 3.1 GHz or equivalent AMD requirements: 1 GB RAM Windows® 2003/XP Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance: checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com. Supported Protocols:...
  • Page 71: Figure C-1 Hd3Mdih/X Camera Side View With Dimensions

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Figure C-1 HD3MDIH/X Camera Side View with Dimensions 4.9” (125.1 mm) Figure C-2 HD3MDIH/X Camera Side View Dimensions without Skirt 3.9” (97.7 mm) Figure C-3 HD3MDIH/X Camera Side View Dimensions with Adapter Plate 6.4”...
  • Page 72 Specifications Figure C-4 HD3MDIH/X Camera Bottom View with Dimensions  2.88” (73.10 mm) 4.9” (125.1 mm)
  • Page 73: Appendix D Glossary

    Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 74 Glossary NTSC (National Television Standards Committee) A standard of specifications for television transmission in the U.S., Canada, Japan, Central American, and half of South America. The North American system uses interlaced scans and 525 horizontal lines per frame at 30 frames per second. PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in West Germany, England, Holland, Australia, and several other...
  • Page 75: Index

    HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide Index components installation ActiveX control type administrator camera blinding privileges camera components administrator password, default camera field of view change AGC (Automatic Gain Control) camera settings AGC (automatic gain control) alarm configuration alarm output settings alarm settings...
  • Page 76 DayToNight installation declaration of conformance mounting template default installation procedure passwords installed components default gateway installing the camera defaults, restore factory device address 36, 37, connecting APIPA disconnecting DHCP discovering 33, network settings 35–37, information tab IP address name IP network settings DHCP address 36, 37, default gateway digital noise reduction...
  • Page 77 HD3MDIH/X EQUIP Series Indoor High Resolution True Day/Night IP Dome Camera User Guide MWB (manual white balance) mode software downloading from website 29, installing 31, uninstalling netmask version NightToDay software updates normally closed start menu normally open statistics NTSC frame rate video format received bit rate video resolution...
  • Page 78 description launching and logging on/off warnings 10, user types warranty website 29, web browser wiring web client alarm connection compression settings connections on board web-client...
  • Page 80 Document 800-07361 – Rev A – 12/10 © 2010 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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